Académique Documents
Professionnel Documents
Culture Documents
WELCOME
COURSE OBJECTIVES
Define the term Corporate Safety Culture.
Improve Quality. Improve Absenteeism. Maintain a Healthier Work Force. Reduce Injury and Illness Rates. Acceptance of High-Turnover Jobs. Workers Feel Good About Their Work. Reduce Workers Compensation Costs. Elevate SAFETY to a Higher Level of Awareness.
PROGRAM IMPLEMENTATION
ACHIEVING A SAFETY CULTURE REQUIRES: DEDICATION PERSONAL INTEREST EMPLOYEE SUPPORT MANAGEMENT COMMITMENT
NOTE:
UNDERSTANDING AND SUPPORT FROM THE WORK FORCE IS ESSENTIAL, WITHOUT IT THE PROGRAM WILL FAIL!
MANAGEMENTS ROLE
Considerations:
1. 2. 3. 4. 5. 6. 7. 8. Support the Program. Get Involved In Safety. Learn! Ensure Your Support Is Visible. Implement Ways to Measure Effectiveness. Attend the Same Training As Your Workers. Interact With Your Workers, Learn Their Problems. Insist on Periodic Follow-up & Program Review. Follow-up on the Actions You Took.
WHAT IS INCENTIVE?
GENERALLY TANGIBLE TO OTHERS
Incentives are usually physical in nature - Money - Gifts - Time off Incentive programs are only partially effective Incentive programs can create good competition Employees notice what others have gained Incentives only temporarily change behavior When incentives are removed behavior reverts In Short, Incentives are most effective when combined with other facets of the program
WHAT IS RECOGNITION?
GENERALLY INTANGIBLE TO OTHERS
Recognition is motivational in nature Recognition can change behavior Recognition is more lasting than incentives Recognition must be done before coworkers Can be combined with tangible incentives Some examples include: - Public praise - Certificates of accomplishment - Personal recognition from management - Other similar initiatives as appropriate
BEHAVIOR PRINCIPLES
WHAT IS BEHAVIOR? Behavior Is What a Person Does or Says. What Causes a Person to Take This Particular Behavior or Course of Action Depends On Other Influencing Factors. Attitude and Situational Conditions Cause The Particular Behavior.
BEHAVIOR PRINCIPLES
Continued
BEHAVIOR PRINCIPLES
Continued
BEHAVIOR REINFORCEMENT
WHAT IS BEHAVIOR REINFORCEMENT?
Reinforcement Is Any Consequence That Increases the Likelihood That the Behavior It Follows Will Occur in the Future. In Other Words, If You Promote a Behavior and Make Someone Feel Good About Performing That Behavior, or Give Them a Reason to Perform That Behavior, Its Occurrence in the Future Will Likely Increase.
BEHAVIOR REINFORCEMENT
Continued
REINFORCEMENT Acceptable Behavior Must Be Constantly Reinforced. Never Miss an Opportunity to Give a Pat on the Back for Acceptable Behavior. People usually Respond to Positive Reinforcement.
BEHAVIOR REINFORCEMENT
Continued
REINFORCEMENT Unacceptable Behavior Must Never be Reinforced. Always Promote the Acceptable Behavior Required for a Given Situation.
BEHAVIOR REINFORCEMENT
Continued
Reinforcement Considerations:
1. 2. 3. 4. 5. 6. 7. 8. 9. Reinforce Frequently, and In Public. Reinforce ONLY for Acceptable Behavior. Reinforce Immediately, Never Wait. Reinforce During the Safe Behavior if Possible. Be Specific About the Reinforced Behavior. Give Non-Verbal Positive Cues. (Nods, Smiles etc.) Be Totally Positive. Be Sincere. People See a Lot, But Dont Say a Lot. Accentuate The Positive.
BEHAVIOR REINFORCEMENT
Continued
MOTIVATIONAL TECHNIQUES
Money and Behavior.
Is The Individual Due a Raise? Is a Salary Review Needed For The Job? Is The Amount of Piecework Pay Appropriate? Is There a Bonus Program? Are There Monetary Rewards for Safe Behavior? Are There Other Incentive Rewards for Safe Behaviors? Is There a Safety Suggestion Program? HOW MUCH OF A MOTIVATOR IS MONEY?
MOTIVATIONAL TECHNIQUES
Continued
MOTIVATIONAL TECHNIQUES
Continued
ATTITUDE
MOTIVATION CHANGES ATTITUDE AND ATTITUDE DRIVES BEHAVIOR When a Persons Attitude Changes, His or Her Behavior Will Typically Follow. Assuming He or She Has Adequate Knowledge of the Safe Working Conditions in the Work Environment. When You Eliminate Every Other Reason for Unacceptable Behavior, What Is Left It Attitudinal.
ATTITUDE IS IMPORTANT
SAFETY AS PART OF THE WORK ENVIRONMENT If a Person Understands That His or Her Safety at Work is Controllable in a Measurable Way, Acceptance of the Safety Culture as an Essential Part of the Work Environment Will Be Increased. Safe Attitudes and Behaviors Will Naturally Follow.
AND!
ATTITUDE IS IMPORTANT
Continued
SAFETY AND PEER SUPPORT Once Safe Attitudes are a Normal Element in the Work Environment, Behavior Will Be Influenced. Then, Peers and Coworkers Expect Each Other To Practice Safety as a Part of Work and Not a Requirement of Work. When This Moment Occurs The Safety Culture is Born. At This Point Co-workers Will Expect Each Others Protection and Accident Rates Will Decrease.
ATTITUDE IS IMPORTANT
Continued
SUSTAINING SAFE BEHAVIOR Management Is Responsible to Promote a Safety Culture. Everyone is Responsible For Sustaining a Safety Culture. Attitude Is the Key To Sustaining a Safe Work Environment.
Jobs
Etc.,
Must
Focus on The Individual - But, Try To Please Everyone. Good Behavior Can Be Enhanced By Accommodating The Majority. Please As Many People As Is Practical. Bad Behavior Causation. Should Be Studied To Determine
PERSONAL DIGNITY IS CRITICAL TO GOOD BEHAVIOR People Must Be Treated With Respect No Matter What Their Position In the Company.
Always Treat People With Respect. Always Treat People Equally. Assume People Will Talk. It Will Keep You Straight. Never Ridicule Good Behavior In Jest. Remember, It Takes Two To Argue. Draw a Line. Walk Away From Conflict, And Address It Later. Argue Constructively If You Must Argue. If Safety Is Critical To The Issue, Stand Your Ground.
CONSIDER THE WHOLE PERSON People Are the Sum Total of Their Experience, Combined With Their Genetic Make-up.
Reinforce Good Behavior. Discourage Bad Behavior. Learn What Motivates Your Employees Learn Your Employees Strengths and Weaknesses. Learn Strengths, Reward Them and Use Them. Learn Weaknesses and Help To Improve Them. Understand That Home Life Can Overflow Into Work. Be Prepared To Deal With Unpredictable Situations. Understand Group Behavior Verses Personal Behavior.
ACCIDENT CAUSATION
ACCIDENT CAUSATION
Continued
Contributing Factors
Was he or she properly trained? Did the employee know not to use it? Was he or she reminded not to use it? Why did the supervisor allow its use? Did the supervisor examine the job first? Why was the defective ladder not found? Are procedures in place for defective equipment?
ACCIDENT CAUSATION
Continued
Behavioristic Causes
Improper attitude. Lack of knowledge or skill. Physical or mental impairment. Ive Never Been Hurt Before
Improper Attitude
ACCIDENT CAUSATION
Continued
Behavioristic Causes
Horseplay. Defeating safety devices. Failure to secure or warn. Operating without authority. Working on moving equipment. Taking an unsafe position or posture. Operating or working at an unsafe speed. Unsafe loading, placing, mixing, combining. Failure to use personal protective equipment.
ACCIDENT CAUSATION
Continued
ACCIDENT CAUSATION
Continued
ACCIDENT CAUSATION
Continued
Types of Accidents
Slip, Trip. Struck by. Overexertion. Struck against. Fall on same level. Fall to different level. Caught in, on, or between. Contact with - heat or cold. Contact with - electric current. Inhalation, absorption, ingestion, poisoning.
A FINAL THOUGHT
When you:
Eliminate Unsafe Environmental Conditions. Upgrade Engineering Controls. Optimize Administrative Controls. Provide Adequate Personal Protective Equipment. WHATS LEFT?
ATTITUDE!
WHATS LEFT?