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Coaching, Mentoring and Talent Management

SIRENGO MAURICE

Coaching and Mentoring


Coaching
Involves educating, instructing, and training subordinates Focuses on teaching shorter-term job-related skills

Mentoring
Is actively advising, counseling, and guiding Is helping employees navigate longer-term career hazards Is leading highly trained employees and self-managing teams Supplants the need for authority and for giving orders for getting

things done

Coaching and mentoring require both analytical and interpersonal skills.

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Improving Your Coaching Skills


The Four-Step Coaching Process
1 2 3 4

Preparing to coach Developing a mutually agreed change plan Engaging in active coaching Evaluating for feedback and follow-up

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Preparing to Coach: Applying the ABC Approach


Antecedents
What things must come before the person does the job?

Behavior
Can the person do the job if he or she wanted to?

Consequences
What are the consequences of doing the job right?

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A Short Course in Improving Interpersonal Communications

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Coachs Self-Evaluation Checklist

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Establishing an Effective Mentoring Program


Require mentoring? Provide mentoring training? Does distance matter? Same or different departments? Big or small difference in rank?

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Characteristics of Effective Mentors


Are professionally competent Are trustworthy Are consistent Have the ability to communicate Are willing to share control

Set high standards


Are willing to invest time and effort Actively steer protgs into important work

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Choosing a Mentor
Choose an appropriate potential mentor. Dont be surprised if youre turned down.

Be sure that the mentor understands what you expect in terms of time and advice.
Have an agenda.

Respect the mentors time.

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Talent Management
Talent Management
Is the automated end-to-end process of planning,

recruiting, developing, managing, and compensating employees throughout the organization


Requires coordinating several human resource activities, in

particular workforce acquisition, assessment, development, and retention


Is career management from the employers point

of view

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The Talent Management Process

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