Advantages of Oral Business Communication

Oral communication is faster: Two or more people talking can deliver a message, discuss an issue, reach an agreement, or ask a question and receive an answer much more quickly than they could using written communication. Oral communication permits immediate feedback: When the receiver does not understand a message, he or she can ask for clarification right away.

Oral communication plays two important roles in business:

1. It establishes the procedures for accomplishing whatever needs to be done. People usually discuss problems and solutions before deciding on a course of action. 2. Oral communication helps establish human relationships. Office conversations help people understand each other and make working together enjoyable.

Advantages of Oral Business Communication

Oral communication is usually more effective for conveying messages with emotional content: When people communicate orally, the message consists of more than the spoken words. A nonverbal message accompanies every oral communication. Facial expressions, body movements, gestures, tone of voice, rate of speech, and voice inflection all add meaning to the words actually spoken.

Advantages of Oral Business Communication

Oral communication helps establish human relationships: Through oral communication, people working together are able to develop team spirit and a sense of mutual responsibility. By communicating with each other orally, people are able to improve each other's morale.

 Speaking in person is by far the most effective method of oral communication. This means that when you can see and hear someone, you're getting the most from them. Therefore, interpersonal conversation, including multiperson meetings, have a greater chance of yielding understanding than other forms of oral speech. In part, it's because the oral communication are enhanced by the nonverbal facial expressions. Effective managers and employees need to know when email and other written and electronic media aren't getting the job done. Walking over to someone's desk or calling a meeting can very often get people on the same page faster.

Classified into TWO:

ORAL FACE-TO-FACE (Interview, meetings, presentations)

 ORAL NON FACE-TO-FACE (Teleconferencing, telephone, voicemail)

Forms of Oral Business Communication

INTERVIEW

 Structured exchange of ideas of views between an interviewer and an interviewee Private: in the presence of only the parties involved (ex. Employer-Applicant) Public: in front of an audience (ex. an interview shown in television)

 PERSONAL MAIL TELEPHONE

Some questions in an interview

Are you the best person for this job? Why? Do you think you're qualified for this job? Describe yourself. How do you handle pressure? How long do you expect to work for this company? How much do you expect to get paid? What are you passionate about? What can you contribute to this company?

PANEL DISCUSSION

 A panel discussion is a public exchange of ideas with a goal of informing audience members about a particular subject or issue. 3 or more panelists share their knowledge and expertise after being asked questions in a format that allows some discussion.

 Panel discussions are used to delve into politics, science and community topics, as well as many other issues.

GUIDELINES ON HOW TO CONDUCT A PANEL DISCUSSION

Identify the goal and purpose of your panel discussion.

Invite experts to become panelists.

Select and invite a moderator.

Determine the rules for the panel discussion.

Write questions for the panelists.

Present and introduce the panelists at the beginning of the panel discussion.

Conduct the discussion as planned, following the established rules.

Conclude the panel discussion with a summary and closing remarks.

Send thank you notes or tokens to the panelists and moderator for their participation.

ROUND TABLE MEETING

 A round-table meeting is a meeting held by small group to discuss important matters. Usually announced through a memorandum addressed to attendees and containing the agenda to be taken up in the meeting.

 to discuss concerns, offer feedback about programs, network, interact with employees, or just to brainstorm At these meetings, individuals should be open, honest, and direct with others around the table

 ROUND-table. In other words, the table has no beginning and no end. There is no head of the table. In other words, every one's input should be considered equal. Everybody has a say.

SEMINAR

 Conducted to teach skills or to disseminate information Sometimes, an external resource speaker is invited to share his expertise

LECTURE

 A lecture is an oral informative activity which centers on a single topic.

Normally, it is associated with a classroom teacher who expounds on his lessons.

CONFERENCE

 A conference is a congregation attended by a large number of people. Similar to lecture and seminar, it serves to disseminate information. But several speaker who render talks on a variety of related topics. The attendees take part during an open forum.

 A panel discussion is designed to provide an opportunity for a group to hear several people knowledgeable about a specific issue or topic present information and discuss personal views. A panel discussion may help the audience further clarify and evaluate their positions regarding specific issues or topics being discussed and increase their understanding of the positions of others.

 Research by UCLA psychology Professor Emeritus Albert Mehrabian reveals that in a conversation 7 percent of meaning is conveyed through the actual words, 38 percent of how words are said, including tone of voice, and 55 percent of communication occurs through facial expression.

 Oral communication is usually more effective for conveying messages with emotional content: When people communicate orally, the message consists of more than the spoken words. A nonverbal message accompanies every oral communication. Facial expressions, body movements, gestures, tone of voice, rate of speech, and voice inflection all add meaning to the words actually spoken. These nonverbal components help the receiver interpret the emotional significance of the message.