Scribd Logo
Importer

Bienvenue sur Scribd !

  • 48820MIS2

    Transféré par

    Dhawal Lingam
    18 vues12 pages
    The document discusses different types of information systems used at different levels of an organization. Transaction processing systems are used at the operational level and process transactions and events. Management information systems are used at the management level and provide summary reports and analysis. Decision support systems also serve management and provide interactive tools for analysis and decision making. Executive support systems serve senior managers with aggregate data and tools for projections and queries. The document also discusses the components that make up information systems including people, hardware, software, data, and network resources.

    Description originale:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Formats disponibles

    PPT, PDF, TXT ou lisez en ligne sur Scribd

    Avez-vous trouvé ce document utile ?

    Ce contenu est-il inapproprié ?

    Signaler ce document
    The document discusses different types of information systems used at different levels of an organization. Transaction processing systems are used at the operational level and process transactions and events. Management information systems are used at the management level and provide summary reports and analysis. Decision support systems also serve management and provide interactive tools for analysis and decision making. Executive support systems serve senior managers with aggregate data and tools for projections and queries. The document also discusses the components that make up information systems including people, hardware, software, data, and network resources.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PPT, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    18 vues12 pages

    48820MIS2

    Transféré par

    Dhawal Lingam
    The document discusses different types of information systems used at different levels of an organization. Transaction processing systems are used at the operational level and process transactions and events. Management information systems are used at the management level and provide summary reports and analysis. Decision support systems also serve management and provide interactive tools for analysis and decision making. Executive support systems serve senior managers with aggregate data and tools for projections and queries. The document also discusses the components that make up information systems including people, hardware, software, data, and network resources.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PPT, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 12

    Systems approach

    Kinds of Systems
    Operational Level
    Management Level Strategic Level

    Kind of Information System


    Strategic Level

    Groups Served
    Senior Managers

    Management level

    Middle Managers

    Operational Level

    Operational Managers

    Sales & Marketing Manufacturing Finance

    Accounting

    HR

    Transaction Processing System

    Major Types of Systems

    Management Information Systems Decision Support Systems

    Executive Support Systems

    Transaction Processing System (TPS)


    Serves operational level of the organization

    Transactions, Events

    Sorting, Listing, Merging, Updating

    Detailed reports, Lists, summaries

    Users: Operational Personnel, supervisors

    Management Information Systems ( MIS)


    Serves the management level of the organization

    Summary Transaction data, High volume data

    Routine reports, Low level analysis

    Summary and Exception reports

    Users: Middle managers

    Decision support system (DSS)


    Serves the management level of the organization

    Low volume data, Analytic model

    Interactive, Simulations, Analysis

    Special reports, Decision analysis, Responses to queries

    Users: Professionals, Staff managers

    Executive Support System (ESS)


    Serves the Strategic level of the organization

    Aggregate data, external, Internal

    Graphics, Simulations, Interactive

    Projections, Responses to Queries

    Users: Senior Managers

    Relationship of Systems

    Systems from a Functional Perspective


    Sales and Marketing Systems Manufacturing and Production Systems Finance and Accounting Systems

    Human Resources Systems

    Information System components and Resources


    People Resources
    Specialists-system analysts, Software developers, system operators End users- anyone else who uses information systems

    Hardware resources
    Machines- computers, video monitors, magnetic disk drives, printers, optical scanners Media- floppy disks, magnetic tape, optical disks, plastic cards, paper forms

    Software Resources
    Programs- operating system programs, spreadsheet programs, word processing programs, payroll programs Procedures- data entry procedures, error correction procedures

    Data Resources
    Product descriptions, customer records, employee files, inventory databases.

    Network Resources
    Communications media, communications processors, network access and control software

    Information Products
    Management reports and business documents using text graphics displays, audio responses, and paper forms

    People resources

    Software resources

    Control of system performance

    Input of data resources Data resources

    Processing data into information

    Output of Information products Hardware resources

    Storage of data resources

    Network Resources

    Vous aimerez peut-être aussi