Académique Documents
Professionnel Documents
Culture Documents
DIFFERENCES AND
TRAITS
Innate Learned
- Spatial Orientation - Using a keyboard
- Hand-Eye Coordination - Operating equipment
- Numerical facility - Driving an automobile
Sample of Intellectual Ability
Ability Description
3. Perceptual Speed
Ability to visually identify similarities and
differences quickly and accurately
4. Inductive Reasoning Ability to identify a logical sequence in a
problem and then solve the problem
Components of Emotional Intelligence
Component Description
• Technical Skills
• Interpersonal Skills
• Conceptual Skills
The Importance of Managerial
Skills by Level
Top Managers
Middle Managers
First-Line Managers
• Extroversion
– Refers to the tendency to be sociable,
friendly, and expressive.
• Emotional Stability
– Refers to the tendency to experience positive
emotional states.
• Agreeableness
– Being courteous, forgiving, tolerant,
trusting, and soft-hearted.
The Big Five Personality Model
• Conscientiousness
– Is exhibited by those who are described
as dependable, organized, and
responsible.
• Openness to Experience
– Reflects the extent to which an
individual has broad interests and is
willing to be a risk-taker.
The Big 5 Model
Extraversion Job performance in sales
and marketing
Agreeableness Relationship unclear
Conscientiousness Job performance
Self-Monitoring
Derailed Leadership
• They used a bullying style viewed as
intimidating, insensitive, & abrasive
• They were viewed a being cold, aloof, &
arrogant.
• They betrayed personal trust.
• They were self-centered & viewed as overly
ambitious & thinking of the next job.
• They had specific performance problems with
the business.
• They micro-managed, unable to delegate or build
a team.