Introduction To The Fault Management Assistant (FMA)

2013/10/10
Security Level:
Introduction to the Fault Management Assistant (FMA)
www.huawei.com
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Content
Background Key Function Scenario Detailed Function
Accident Recovery SOP

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Page 2
Background
1. Times of accident (include non-quality) for 2010 reaches about 238, and pressure of production line is very higher 2. Restored time of accident is too longer, and average value is 136 minutes by statistic in last year. Now, in Canada, the accident recovery SOP has been deployed(use FMA tool), and time decreases as 40 minutes. 3. Quickly restored accident becomes a key task for production
Longer Restored Time of Accident
Inefficient Location
1. Lacked method of location, and inefficient for maintenance 2. Various type of log. The size of log is larger for download by hand and time is longer 3. Generous information. It is inefficient to gather information of accident
Various Tools
OMSTARInsightSharpNICUMATPRESTAR
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Page 3
Function
Accident Log Collect Quickly Effectual relationship Quickly Location Experience integration Uniform maintenance plane Convenience
CHR&PCHR
Fault Diagnosis
Real-time UKPI Monitor
DashBoard
FMA
MML Comparison and Feature Scan
Alarm and Operation log Analysis
Performance Browsing &Compariso n
Huawei Confidential
Page 4
Scenario
MML Comparison Feature Scan
Fault Assistant Analysis Function
FMA Tool
CHR&PCHR Analysis
Fault Diagnosis
1MML Scripts 2Alarm Log 3Performance 4Operation 5CHR&PCHR
Diagnosis Report
1.Phenomena
DashBoard
Performance Analysis
PC 1. Accident Log Collection 2. Performance Comparison Online 3. Real-time UKPI Monitor
2.Result 3.Workaround 4.Information
Alarm Analysis
Operation Analysis
Online Function
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Scenario
1. 2. 3. 4. 5. 6. 1. 2. 3. Accident log collection Fault diagnosis and workaround Dashboard, associate performance, alarm and operation log Performance browsing and comparison online, recognize fault point quickly Alarm and operation log analysis CHR&PCHR analysis CHR&PCHR analysis Performance browsing, and TOPN Cell MML Comparison
Scenario
Accident happens in commercial network
FMA
Degraded KPI of network Safeguard for holiday or cell Which feature is opened? What is network? Fault Analysis and Location
Real-Time UKPI monitor Feature & License Scan in MML scripts MML parsing and exported key information MML parsing, alarm, performance, operation log, CHR log Analysis, MML comparison
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Detailed Function Introduction (1)

Functio n
Accident Log Collectio n
Detailed Information
1. Accident log collection, and divide for two batches. The size of the first batch is less than 5M, and 30M for second batch, 2. Provide to collect transmission log 3. Provide to collect SOP log
Remark
1. The function has been deployed with accident recovery SOP for global operators (about 53 operators has been used) During the accident, it takes about 10 minutes to feedback the accident log
Level
2.
1. Collect expediently, and do not worry about missing log 2. The size of collection log is small, and easy to deliver to HQ by Email
Collection data
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Functio n
Fault Diagnosi s
1. Associate the alarm, performance and operation log by MML script 2. Provide the key KPI and alarm statistic of different SPU and INT board 3. Provide the visual plane of MML script, and relationship information of cell, link and neighboring cell 4. Based on the various original rules, and draws a workaround
Remark
1. 2. Cover about 40~50% Scenario of accident The function has been deployed with accident recovery SOP for global operators (about 53 operators has been used)
Level
1. 2. 3.
Get conclusion quickly Classification Impaction clearly
The FMA has been deployed in accident SOP of Canada
Run the FMA to check whether result is right or not when accident occurs

MML Script Parsing and Visual Display
Zoom Figure of Subrack
Extract MML Scripts
It is not painful to extract MML scripts of Node and information link now!
Visual display for Plane

Function
DashBoar d
1. Relationship display for performance, alarm and operation 2. The counter can be queried and drawn as curve and recognize the impaction of KPI 3. Frequency of alarm statistic and chart
Remark
It can be used for analysis of accident, and recognize the impaction of alarm and operation log for accident.
Level
1. This function is edge tool to analyze the accident log. It is convenience to browse the performance (KPI) , alarm and operator log, and relationship with them. 2. If the SR of RRC or RAB is deteriorated, this function can check the alarms and operator log during the worsen period or KPI.
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Functio n
Alarm Analysis
1. Alarm log parses and display quickly 2. Filter, classification and highlight 3. Relationship between alarm and MML scrip, and provide the SPU subsystem, port and Node information for each fault alarm 4. Statistic for alarm, provide the proportion of fault alarm for SPU subsystem or port, and frequency of 1. alarm to analyze the accident log
2.
Remark
It has been used widely in maintenance, test and other department
Level
Relationship between alarm and MML scrip is a light spot Recognize the issue quickly, and check whether the issue in happened on SPU or interface board
Frequency of Alarm

Functio n
Operatio n Log Analysis
Remark
Level
1. Normal and BAK operation log It has been used widely browsing in maintenance 2. Filter department 3. Priority of command (Critical/Normal) 4. Backup operator log to browse The traditional accident is caused by the
wrong MML command easily, and whether this issue is caused by command or not? Use the function and browse or filter the commands quickly.
The backup operation log for several months ago can be analyzed by FMA

Functio n
Real-Time UKPI Monitor
1. Connect with OMU online, and get UKPI file and User number information 2. Chart to display the UKPI and user number information, convenience to monitor 3. Cluster Cell to monitor hotspot cell
Remark
Level
It has been used widely in safeguard for the South Africa World Cup, Asia Sport Game in Guangzhou, Hajj of Saudi Arabia
The FMA can help you to monitor performance of system during the holiday
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Function
MML Compariso n
1. Comparison for two scripts of different RNC or different version of RNC 2. Color to denote the results 3. Filter and extract
Remark
Level
It has been used widely in maintenance, performance and other department
1. Comparison for two scripts of different/same RNC or different version of RNC(V2 and V9), and display the difference 2. The function can be used for degraded KPI caused by wrong parameter
The result of comparison with two types

Function
NodeB XML2MML
Convert the NodeB XML configuration file to MML commands. The user needs to browse the XML file to confirm the configuration by CME tool.
Remark
Level
It has been used widely in maintenance, performance and other department
XML configuration
MML Commands
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Page 15

Functio n
Performa nce Analysis
1. Support browsing quickly for about maximal 200 files, and take about 3 minutes 2. Normal KPI browsing, query, and chart to display 3. TOPN cell analysis, including access, drop call 4. Provide KPI analysis for cluster cell, and counter query 5. Health check, and provide about 300 rules 6. Defined counter, support expression and logical operation 7. Voice model
Remark
1. It has been used widely in maintenance, test and other department 2. The efficiency of analysis for about one week is more higher than other tool, such as OMSTAR, NASTAR
Level
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Page 16

Performance Analysis(to be)
1. FMA can analyze for about 200 performance file(1~2M zip) on normal PC with 2G memory, and it takes about 1.2s to parse one file averagely. 2. Much experience has been integrated into FMA, and user can analyze TOPN cell, heath check and voice model expediently.

Performance Analysis(to be)
1. TOPN Analysis

Function
Performance Comparison
1. Different period of performance to compare for same RNC and same or different version of RNC 2. Draw the chart quickly for normal KPI 3. Collection performance files online
Remark
The function has been deployed in Canada
Level
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Page 19

Function
CHR&PCH R Analysis
1. CHR&PCHR browsing quickly 2. Classification of fault for CHR and PCHR 3. Filter, filter by column value or filter by condition 4. Statistic for point code 5. Statistic for parameter
Remark
It has been used widely in maintenance department
Level
1. About 0~1s to parse one CHR log file 2. About 2~3s to parse one PCHR log file 3. About 0~1s to filter one CHR/PCHR log file
Analyze and browse CHR&PCHR log expediently and quickly, and easy to locate KPI issue

CHR&PCHR Analysis (to be)
The Fault Classification based on the CHR or PCHR log, and analyze the KPI issue quickly by the function

The chart is shown as the trend of statistic for RRC attempts times. The FMA can provide the other statistic, such as RAB attempts /Succ times, or given condition

The chart is shown as the trend of CPU with second period


The statistic of given parameter


Functio n
Feature & License Scan
1. Feature scans for MML scripts and License feature scans for License file 2. Feature compares for MML scripts or between MML script and License file 3. Rule of feature is defined by user in excel file
Remark
It has been firstly used in test department
Level
Result of License Scan
It is quick to known which feature is open for some operator?

MML&License Feature Scan

1. MML Feature Scan 2. License File Scan 3. Feature Comparison between MML and License File
Result of License
Dialog of feature scan
Feature definition
Scan
Result in Excel
It is quick to known which feature is open for some operator?


Functio Detailed Information Feature & 1. Feature scans for MML scripts and License n feature scans for License file
License Node B Scan main board log parse
1. Included of run log, alarm log, call log, 2. Feature compares for MML scripts or cell log, operation .etcand parse function. between MMLlog script License file 2. figure shown. 3. The Ruleconfigure of featurefile is defined by user in excel file 3. DRD configure compared between RNC script and Node B script. 4. Transmission configure compared between RNC script and Node B script.
Remark
It has been firstly used in test It has been used in department department. Provide fast parse function and RNC/Node B script compare function.
Level

It is quick and convenient to known the site configuration.

It is quick and convenient to known where is the problem of DRD configuration.
It is quick and convenient to known where is the problem of transmission configuration.

Accident Recovery SOP

The accident recovery SOP is guide to prevent or recover the accident quickly for the front, and provides technology and support.
1)Precaution and preparative operation for accident 2) The network and guide for accident collection tool 3) The FMA guide book 4) The emergency solution for accident, and recover the accident by the guide
Benefit
Application
The FMA tools has been deployed for about 53 operators. The following table is sample for Canada, and the recovery time of accident are listed. Op Time Phenomena Recover time(min)
Canada Sasktel 2011-8-4 It is different to connect user 15
Canada Dry Run

Canada Dry Run Canada Telus Canada SASKTEL Canada Bell Canada Bell Canada Bell Canada Telus
2011-7-6
2011-6-3 2011-4-27 2011-4-6 2011-2-17
CS RAB SR is decreased as 80%

PS RAB SR is worse quickly RRC SR is decreased as 90% 90% RRC SR is decrease as 50% The traffic with 72 NodeB interrupted under one RNC 3811 The PS traffic for 6 RNC impacted The traffic with 789 NodeB are interrupted The SPU Boards in Subrack 1,2,3 are reset
30
50 37 90 10
1) The time of collection of accident is saved by using the tool 2) The efficiency of analysis for accident is improved. FMA can display the key information of accident and provide the result of diagnose quickly. 3) The front can recover the accident based on the emergency solution 4)The average recovery time of accident of UMTS is decreased as 50% with last year HUAWEI TECHNOLOGIES CO., LTD.
2011-1-28 2011-1-27 2011-1-6
24 62 50
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Page 29
Download
The download time of FMA tool in Support network, and the comparison with the other tools
Up to 2011-8-30the download time of FMA has reached more than 1000 times. The tool has been widely to use by Maintenance, R&D, Test, NTS, GTAC and the front engineer.
Download
1. UMTS Accident Log Collection Tool 2. UMTS FMAanalysis tool

Thank you
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Introduction To The Fault Management Assistant (FMA)

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Introduction To The Fault Management Assistant (FMA)

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Formats disponibles

2013/10/10

Introduction to the Fault Management Assistant (FMA)

HUAWEI TECHNOLOGIES CO., LTD.

Accident Recovery SOP

HUAWEI TECHNOLOGIES CO., LTD.

Longer Restored Time of Accident

HUAWEI TECHNOLOGIES CO., LTD.

Real-time UKPI Monitor

Alarm and Operation log Analysis

Performance Browsing &Compariso n

HUAWEI TECHNOLOGIES CO., LTD.

Fault Assistant Analysis Function

PC 1. Accident Log Collection 2. Performance Comparison Online 3. Real-time UKPI Monitor

2.Result 3.Workaround 4.Information

HUAWEI TECHNOLOGIES CO., LTD.

Detailed Function Introduction (1)

HUAWEI TECHNOLOGIES CO., LTD.

Detailed Function Introduction (2)

Get conclusion quickly Classification Impaction clearly

The FMA has been deployed in accident SOP of Canada

Detailed Function Introduction (2)

Zoom Figure of Subrack

Extract MML Scripts

Detailed Function Introduction (3)

Detailed Function Introduction (4)

Detailed Function Introduction (5)

Detailed Function Introduction (6)

Detailed Function Introduction (7)

It has been used widely in maintenance, performance and other department

Detailed Function Introduction (8)

It has been used widely in maintenance, performance and other department

HUAWEI TECHNOLOGIES CO., LTD.

Detailed Function Introduction (9)

HUAWEI TECHNOLOGIES CO., LTD.

Detailed Function Introduction (9)

Detailed Function Introduction (9)

Detailed Function Introduction (10)

HUAWEI TECHNOLOGIES CO., LTD.

Detailed Function Introduction (11)

Detailed Function Introduction (11)

Detailed Function Introduction (11)

Detailed Function Introduction (11)

The chart is shown as the trend of CPU with second period

Detailed Function Introduction (11)

The statistic of given parameter

Detailed Function Introduction (11)

Result of License Scan

It is quick to known which feature is open for some operator?

MML&License Feature Scan

Dialog of feature scan

It is quick to known which feature is open for some operator?

Detailed Function Introduction (12)

It is quick and convenient to known the site configuration.

Detailed Function Introduction (12)

It is quick and convenient to known where is the problem of DRD configuration.

It is quick and convenient to known where is the problem of transmission configuration.

Accident Recovery SOP

Canada Dry Run

CS RAB SR is decreased as 80%

2011-1-28 2011-1-27 2011-1-6

1. UMTS Accident Log Collection Tool 2. UMTS FMAanalysis tool

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