Work related Attitude- Source, Types and Functions

Attitude
An attitude is a psychological tendency expressed when we evaluate a particular entity with some degree of favor or disfavor.
Attitude - Behavior

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ABC model

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The Iceberg
The Iceberg phenomena is also applicable on human beings...

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Sources of attitude
Direct experience Social experience Substantial social learning Culture

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Types of attitude
Job Satisfaction Organizational Commitment Job Involvement

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Job Satisfaction
Job Satisfaction: positive and negative feelings and attitudes about ones job.
How is job satisfaction measured? What leads people to be satisfied or dissatisfied with their jobs? What are the consequences of job satisfaction/dissatisfaction?

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Factors influencing job satisfaction

Appreciation Communication Coworkers Fringe Benefits Job Conditions Nature of the work itself

Organizations policies and procedures Pay Personal growth Promotion opportunities Recognition Security Supervision
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Cont...
Reactions to Job Dissatisfaction Voice Loyalty Neglect Withdrawal Job Satisfaction and Withdrawal Behaviors Absenteeism Voluntary Turnover
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Organizational Commitment
Organizational Commitment: a workers feelings and attitudes about the entire work organization.
How is organizational commitment measured? What leads people to be committed or uncommitted to the organization that employs them? What are the consequences of organizational commitment?
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Components of OC
The 3-component model of organizational commitment
Affective Commitment: a persons desire to work for an organization because he or she agrees with its goals and wants to do so Normative Commitment: a persons desire to continue working for an organization because he or she feels obligations from other to remain Continuance Commitment: a persons desire to continue working for an organization because he or she needs to and cannot afford to do otherwise
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Conclusion
Attitudes do not predict single behavior Attitude are related to multiple behavior Attitudes influence behavior through intention Intention is the better predictor of behavior To understand behavior and intention, need to know about attitude

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Things are the way you think they are, because you think they are that way

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