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The first Direct Debit in the UK was presented way back in 1970, and was processed by Bacs
About Bacs
Bacs is the company responsible for the clearing and settlement of Direct Debits (and Direct Credits) in the UK. Bacs was created in 1968, and has been maintaining the integrity of payment related services ever since. Since its inception, more than 96 billion transactions have been debited or credited to British bank accounts via Bacs.
80% of the UK population have at least one Direct Debit. Over 3.4 billion Direct Debit payments processed each year.
40% increase in Direct Debit payments over the last 10 years. 67% of household bills are paid by Direct Debit.
Control - Customers can take control of their bills and spread the costs to suit them.
Time Saving No more writing and posting cheques - or traipsing to the bank. Money Saving Many businesses offer discounts for Direct Debits Automation Everythings taken care of. No dates to remember, no more forgotten payments. Safety The Direct Debit Guarantee provides customers with security and protection.
The Direct Debit Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of a Direct Debit, the organisation will notify the customer well in advance of their account being debited.
If an error is made in the payment of a Direct Debit, by the organisation or the bank or building society, customers are entitled to a full and immediate refund.
If you receive a refund you are not entitled to, you must pay it back when asked. Customers can cancel a Direct Debit at any time by simply contacting your bank or building society.
Here are some of the benefits that automated Direct Debits can offer businesses:
Improved Cash Flow Direct Debits boost cash flow by providing businesses with visibility of regular income, thereby improving their forecasting and planning abilities. Customer Retention Direct Debits increase customer retention due to their reliability, ease of use and security guarantees. Flexibility Direct Debits give businesses the option of collecting variable amounts on different days. Freed Resources The automation that good Direct Debit management software provides enables businesses to concentrate their time and resources on revenue-generating projects. Greater Control An agreement to collect amounts over fixed periods can result in decreased credit control measures.
Change Manager - Cancel or amend instructions and quickly resolve queries or disputes.*
Reconciliation Module - Reconcile all your bank statements / transactions with your financial solutions. Mobile Access - Secure anywhere, everywhere access for total control on the move. Recurring Payments Manager - Receive cash on time, every time. Seamless Integration - Our Bank and File agnostic solution integrates with any file type or bank. Workflows & Approval - Maintain list of payment approvers. Customer Notifications Manager - Manage AuDDIS codes, returns, reversals or cancellations for any direct debit and automatically create customer letters. Letters Management - Letters are raised automatically to inform customers of discrepancies. Payment Schedule - Full flexibility to schedule different payment amounts on different dates. Representation - Repeat representations are made when the original Direct Debit instruction fails.
Ensure your letters, transactions and processes comply with the Direct Debit scheme rules.
Reconcile Bacs reports that advise of unpaid items, amended details and cancelled Direct Debit instructions.
Any Questions?
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