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EMPLOYEE GRIEVANCES
22-2
INTRODUCTION
When an employee feels that something is unfair in the organisation,
he is said to have a grievance. To be precise, grievances have
certain common features.
EMPLOYEE GRIEVANCES
Causes
Economic
Work environment
Supervision
Work group
Miscellaneous
Effects
If grievances are not identified and redressed properly, they may
adversely affect the workers, managers and the organisation.
Production
Employees
Managers
22-4
Grievance Procedure
Identify grievances
Define correctly
Collect data
Analyse and solve
Prompt redressal
Implement and follow up
22-8
M anager 3 days
G r ie v a n c e C o m m itte e 7 d a y s u n a n im o u s
HOD 3 days
S u p e rv is o r 4 8 h o u rs
F o re m a n
W o rk e r
22-9
Grievance Procedure