Emerging Trends and Issues in Managing HR

Dr. Manju Nair Professor, IIIM

Innovation
More Than Words - Best way to Propose

Contents
Emerging Trends in HRM Recruitment Trends Training & Development Trends Performance Management Trends Upcoming Issues in Managing HR HR in the Future

Trends in HRM

HR Outsourcing
HR or Workforce Scorecard

Six Sigma

Trends In HRM
Moonlighting

Employee Engagement

Hothouse Effect

HR outside in (Customers, Investors and Community)

Social Media in HR
Digitalisation of workplace toolsSmart phones and Tablets to workplace
Globalisation of WorkforceTeam alignment, Knowledge Sharing and skill Development in virtual world

Trends In HRM

Generalisation Vs Specialisation

Creation of cross functional opportunities

Evaluation of variable pay programmes

Focus on cost Effectiveness

Maximising the Talent Pool

HR Outsourcing

Professional Employer Organization Business Process Organization Application Service Providers e-service Providers

HR or Workforce Card

Workforce Mindset Workforce Competencies Workforce Behaviour Workforce Success

Crusing the Six Sigma Highway

Six Sigma is driven along a powerful road map called DMAICDefines, Measures, Analyzes, Improves, and Controls. This system provides incremental improvement for existing processes not meeting specifications.

AMAZING!!!!!! Bangladeshian Man Balances 24 Bricks On Head

Implications for HR professionals How to Handle Moonlighting?

PROS It may reduce turnover in areas where responsibilities are tedious/ monotonous Balance your organization, providing more flair in lackluster areas CONS Risk of losing proprietary & confidential info to competitors Working two positions may lead to exhaustion and burnout. Workers may commit minor infractions or serious offenses, such as starting their second occupations on company time before completing their first ones.

If we can't afford to pay our staff more, allowing them to moonlight may help retain them

Innovative Chair Design

HR outside in
Towards an integrated technology ecosystem Focusing on better employee engagement Responding to change fast Getting to grips with 21st century talent management Embracing the changing role of HR

HR outside in
Six new competencies for HR (Ulrich, Vision for HR)
Credible Activist Strategic positioner Capability Builder Change champion Innovator and Integrator Technology proponent

Recruitment Trends
2012
2013

Social Media

Mobile Platform

LinkedIn

Apna Circle.com

Faceboo k

Smart phones

Tablets

RECRUITMENT TRENDS IN 2013

Recruitment In-sourcing vs. RPO: Gen Y Recruitment Talent Pipelining Candidate-Centric Recruitment Process

Advantages of RPO
Company need not plan for human resources much in advance. Value creation, operational flexibility and competitive advantage Turning the managements focus to strategic level processes of HRM Company is free from salary negotiations, weeding the unsuitable resumes/ candidates. Company can save a lot of its resources and time. Economies get boosted through outsourcing recruitment processing. Handles database of candidates profile, total recruitment tools investments and networking.

Generation Y
Independent minded High expectations of their employers Seek out new challenges and are not afraid to ask questions Want meaningful work and a solid learning curve.

Benefits of Talent Pipelining

It allows the recruiter to be a consulting business partner vs a req filler. It can open up a flow of quality candidate referrals, eliminating the need for cold calls. It allows you to measure culture fit, long before the candidates first interview. The candidates also see big benefits from pipelining.

Candidate Centric Recruiting

The process has to be efficient and the individuals with whom the candidate interacts have to be courteous. Its not what your say; its how you. Add a new dimension to what you focus on in your candidate acquisition.

Nationwide - Lottery Ticket

Predictions for Future HR Trends in Recruitment

Video Assessment will go mainstream for Corporate Recruiters Recruitment Communication Tool Mobile will dominate the total spend in recruitment websites/ career portals. LinkedIn will move aggressively into the HR software space Third-party Recruitment Platforms will emerge as the New Job Boards

Training and Development Trends

Adopt a Performance Consulting Strategy

Measure Results to See Impact

Training Delivery Is Changing

Training

Delivery

Systems

Are

in

Transformation

Your Customer Is the Individual Employee

Training is Delivered Just-in-time, as Needed

Emerging Training and Development Trends

Web Based Training (WBT)-Electronic Performance Support Systems (EPSS) Performance Consulting Performance Management-integration of training and development into an entire performance management system. Multimedia and Online Training Webinar Podcasts-on demand for anytime learning by employees

Podcast
Audio video files associated with a given series is maintained centrally on the distributors server as a web feed, and the listener or viewer employs special client application software known as podcatcher, that can access this web feed.

Performance Management Trends

360 Degree Appraisal Team Performance Appraisal Rank and Yank Strategy-performance appraisal

model in which best-to-worst ranking methods are

used to identify and separate the poor performers from the good performers.

The Process
Superior

Customers

Suppliers/ Vendors

Peers

EMPLOYEE (Self Appraisal)

Team Members

Subordinate

Managing Performance
Low Potential High Potential

backbone

stars

low potential

icebergs

problem children

Current issues : Workforce Diversity, Workplace issues, Family-Friendly Benefits, Cutting on HR: Staff

Current HRM Issues

Workforce Diversity

Workplace issues

Family-Friendly Benefits

Cutting back on HR: Staff

Train Market of Thailand

Current issues: Retaining Talent, Cutting Back on HR: Staff, Managing Performance

Current HRM Issues

Retaining Talent

Managing Performance

Adasjdfkljasld (Happiness at work)

Managing Work Place Diversity

Think Global : Act Local. Our way is the best way vs. lets take the best of variety of ways. Cultural based training to the HR Managers.

Retention Strategies

HR in the Future:
Any time promotion More demanding functions of HR including employer branding, talent grooming Succession planning change management & organizational agility People centric organizations Organizations have introduced six- sigma practices. Adopting Effective Retention Strategies The right people

HR says talk to me

Definition of workforce will continue to evolve. Adopting Effective Organizational Environment Human resource outsourcing

Open Talent Economy

Evaluation of HR