IBM

QUESTION 1
E-Learning would never be able to replace traditional classroom training In the light of this statement, Compare and contrast Traditional methods with that of elearning to train employees in organization.

TRADITIONAL MODE
TRADITIO NAL MODE

ON THE JOB TRAINING

OFF THE JOB TRAINING INTERACTI VE LEARNING METHODS

LEARNING BY DOING

MENTORIN G

SHADOWIN G & JOB ROTATION

INDUCTIO N TRAINING

E-LEARNING

E-Learning can have a

Negative Could

effect on Team building and sociability.

become a merely text based course, if not designed properly. culture experience loneliness as they do not interact with other students.

Organizational E-learners

Question 2

IBM implemented different e-learning programs for its new and experienced managers, based on the differences in their requirements. Explain in detail how IBM implemented Basic Blue and Managing@IBM e-learning programs to train managers. Compare the two programs and identify the factors that differentiate them

(Main Problem)

Organizational Culture
Create a Learning Culture Use the right business model and the right personnel

Basic Blue
Divided in groups of 24 Each group then entered 1st tier
Provided lot of information thru ManagersQuick View(evaluation , retention, etc.)

Direct Access to materials for reading

EXA M

Solve Problems Tier 4

Sr. Group members Tier 3Managers Trained the interacti managers ng online online

If passed

Develop a broader understanding

ed Situation s No lectures Learn via co ordinating

Tier 2 Stimulat

Managing@IBM

Basic Blue Training its staff to be managers No choice of information Holistic Approach

Managing@IBM Training experienced Managers to evolve Can select information as per needs Focused more on Leadership and People Management Skills

QUESTION 3
IBM claimed to have saved millions of dollars by adopting online training methods. What, according to you are the benefits of training employees through e-learning? How do employers gain from it? What can be possible disadvantages of elearning? Explain.

Pros of e learning

Self Paced Faster Consistent message Portability Increased Retention Interaction Flexibility Less Intimidating Faster Information Access

Pros of e learning (Employers Gain)

Less expensive Easy Updating Easily Manageable Rewarding the Staff Keeps employees available for work

Cons of e learning

Up front Investment Issues Technological Issues Inappropriate content Cultural Acceptance Portability Reduced Social and Cultural Interaction Lack of access to Instructor Working Alone