Topics

Negotiation in Order Management Negotiation Flow Order Lifecycle Order Capture and Order Fulfillment Order Management Multiple Fulfillment Models

Ship from Stock Make to Order Internal Order Configure to Order Back to Back Orders Drop Ship to Customer

Scheduling Process Shipping Process Order to Cash Lifecycle

Negotiation in Order Management

Quote/Agreement

Draft Status

Internal Approval

Customer Negotiation

Customer Acceptance

Sales Order /Agreement Release

Negotiation Flow
Enter Offer Expiration Submit Draft Process Customer Acceptance Process Accept End Lost Lost

Complete Negotiation

Internal Approval Process Approve

End

= Notification

Order Lifecycle
Transfer Accounting to General Ledger Ordering 1. 8. 2. Ordering Cash Management 7. Accounting 3. Collecting 6. Receipts 4. 5. Invoicing Bill Presentation Architecture AutoInvoice to Receivables Shipping Scheduling

Order Capture and Order Fulfillment

Web Store Configure Call Center Invoice / Payment Price

Pricing / Shipping Planning

Sales / Quotes
Service Customer Systems EDI / XML

Purchasing
Track & Deliver Check Availability

Finance

Pick, Pack and Ship

Schedule

Manufacturing

Plan Shipment

Logistics

Order Management Multiple Fulfillment Models Ship from Stock

Customer places purchase order Packing Shipping

Inventory
Sales Order Invoice generation

Order Management

Accounts Receivables

Order Management Multiple Fulfillment Models Make to Order

Order Management Inventory Packing and Shipping

Work in Process Receivables and Cash Management Master Schedule / plan item manufacture

Order Management Multiple Fulfillment Models Internal Order

Purchasing View as sales order Book sales order

Internal Requisition

Ship goods
Order Import Approval of Internal Requisition

Receive goods by requesting org

Order Management Multiple Fulfillment Models Configure to Order

Order Management Final Assembly

Assembly / Work in Progress

Inventory Packing and Shipping

Create configuration items Master Schedule / plan configuration items

Receivables and Cash Management

Order Management Multiple Fulfillment Models Back to Back Orders

Customer Purchase Order Supplier

Customer Purchase Order

Supply of goods

Procurement Order Management

Pegging or reservation against sales order

Sales Order

Production

Packing, Shipping and Receivables

Order Management Multiple Fulfillment Models Drop Ship to Customer

Supplier Invoice Invoice

Goods ship to Customer

Purchase Order

Sales Order

Seller

Scheduling Process

Checking Available to Promise (ATP)

Placing demand

Shipping the order Reserving on-hand inventory Running pick release

Shipping Process
Creates Move Order Details Move Order

Run Pick Release

Move Order

Inventory

Transact Move Order

Load Truck

Material Dropped

Ship Confirm

Staging Sub-Inventory

Pick Confirm

Order to Cash Lifecycle

Order Management Shipping Execution

Enter

Book

Pick Release AutoInvoice

Ship Confirm

Receivables

Cash Management

Invoice

Receipt

Bank Reconciliation