Think.

What is a difference between the words chief and boss/manager?

Remember.
NB chief or boss/manager?

Chief can only be used to mean 'a person in charge

of other people' in a few particular senses, such as in the police: a police chief . Chief can also be used as too many chiefs and not an adjective in the names of some important jobs. enough Indians A new Chief Executive Officer has been appointed this week. More common words for 'a person in = too many managers and not charge of other people in a company' are boss, which enough people to do the work is slightly informal, and manager. I asked my boss/manager if I could have a week off. (I asked my chief if I could have a week off.)

What do you think management is?

 What do you think management is?

Well, its essentially a matter of organising

people. 1. First of all, managers have to set objectives for their organisation, and then work out how to achieve them. This involves developing strategies, plans and precise tactics, and allocating resources of people and money. 2. Secondly, managers organise. They analyse and classify the activities of the organisation and the relations among them. They divide the work into distinct activities and then into individual jobs. They select people to manage these activities and perform the jobs.

 3. Thirdly,

managers have to be good at communication and motivation. They need to communicate organisations objectives to the people responsible for attaining them. They have to make the people who are responsible for performing individual jobs form teams. They have to motivate their staff to work well, to be productive, and to contribute something to the organisation. They make decisions about pay and promotion. As well as organising and supervising the work of their subordinates, they have to work with people in other areas and functions.

 4. Fourthly,

managers also have to measure the performance of their staff, and to assure that the objectives and performance targets set for the whole organisation and for individual employees are reached. 5. Lastly, they have to train and develop their staff, so that their performance continues to improve. Some managers obviously perform these tasks better than others. Most achievements and failures in business are the achievements or failures of individual managers.

EXPLAIN THE FOLLOWING TERMS

CONSULTANT CRISIS

INNOVATION
OBJECTIVE

PROMOTION
PUBLIC SECTOR STRATEGY

 1. Consultant a person who provides expert advice to a company,

someone who advises people on a particular

subject a management/financial/computer consultant a firm of public relations consultants

2. Crisis a situation of danger or difficulty,

a situation that has reached an extremely difficult or dangerous point; a time of great disagreement, uncertainty or suffering

Innovation a new idea or method, the use of a new idea or method the latest innovations in computer technology
3.

4. Objective something you plan to do or achieve

Her main/prime objective now is simply to stay in power.

Can the sales force achieve/meet its financial

objectives?

 5. Promotion - when someone is raised to a higher

or more important position

Did Steve get/Was Steve given the promotion he

wanted? The job offers excellent promotion prospects. Fiorentina's win against Palermo last night has considerably increased their chances of promotion this season

6. Public sector - the section of the economy under government control She works in the public sector (= for a government organization).

 7. Strategy - a plan for achieving success,

a detailed plan for achieving success in situations

such as war, politics, business, industry or sport, or the skill of planning for such situations Their marketing strategy for the product involves obtaining as much free publicity as possible. [+ to infinitive] We're working on new strategies to improve our share of the market.
8. Subordinate - a person with a less important

position in an organisation He left the routine checks to one of his subordinates.

VOCABULARY PAGE 13/2 - COLLOCATIONS

1. After an organization has SET ?

OBJECTIVES , it has to make sure that it ? achieves them. 2. Managers have to find the best way to ALLOCATE all the human, physical and ? capital RESOURCES available to them. ? 3. Some people PERFORM TASKS ? ? better on their own while others work better in teams.

VOCABULARY PAGE 13/2 - COLLOCATIONS

? 4. Managers SUPERVISE the work of their

SUBORDINATES and try to develop their ? abilities. 5. Managers MEASURE the PERFORMANCE ? ? of their staff to see whether they are reaching their targets. 6. Top managers have to be prepared to DEAL? WITH CRISES ? if they occur and then have to MAKE ? quick DECISIONS. ?

PREPOSITIONS
1. success depends ON the quality of their managers 2. the work of a manager can be divided INTO five tasks 3. communicate objectives TO the people responsible 4. 5. 6. 7. 8.

9.

FOR them analyze decisions ABOUT pay and promotion targets set FOR the organization as a whole deal WITH the real needs OF the business world some people are good AT management skills establish relations WITH potential suppliers plan to run FOR Governor of California

Lead-in, page 10
Discuss questions on page 10 in pairs or small

groups. Try to remember a few facts about the following managers: Akio Morita Jack Welch Steve Jobs Meg Whitman Carlos Ghosn Do you know other examples of extraordinary managers?

What makes a good manager?

A good manager should: 1 follow the companys goals
Carlo Olga

Yes

2 help subordinates to accomplish their own goals and objectives 3 help young colleagues to develop 4 know how to lead people 5 know how to motivate people 6 make a maximum profit for the owners (shareholders) 7 meet the targets that have been set 8 successfully execute plans and strategies

Yes
Yes

?
Yes

Yes Yes

YES Yes

What makes a good manager? - VOCABULARY

CARLO
pursue the company goal, follow the companys goals

(snait se uskuteovat cle spolenosti), t try to match goals of the company maximise the value for shareholders, make a maximum profit for the owners (the shareholders) (maximalizovat hodnotu/zisk pro akcione) accomplish the personal goals and objective of the people they manage/their subordinates (pomhat uskuteovat/splnit osobn cle lid, kter d/svch podzench), t understand the expectation of everybody in their team help young professionals/colleagues to develop (pomhat v rozvoji mladm profesionlm/kolegm), t help people to develop in their team

What makes a good manager? - VOCABULARY

OLGA

good managers are good executors of

strategies/successfully execute plans and strategies, t ones who are successful are those who have managers, executors of plans know how to lead people know how to motivate people know how to make sure you are meeting your targets

Qualities needed for the five tasks

following the companys goal strategies) (setting objectives and developing

planning

knowing how to lead people and how to

organizing successfully execute plans and strategies leading and developing people motivation and communication meeting goals and targets measuring performance helping subordinates to accomplish their own developing goals and objectives and people helping young colleagues to develop

Other qualities needed for the five tasks being logical, rational, analytical, decisive; planning

being competent, having good ideas (setting objectives and developing strategies) being logical, rational, analytical; being organizing competent, having good ideas being persuasive; being friendly and sociable, beingmotivation able to communicate with people and and communication being able to motivate and inspire people
being competent: knowing ones work perfectly,

as well as the work of ones subordinates; being measuring performance logical, rational, analytical

being competent, being able to motivate people and communicate them, having developing with people

good ideas: being resourceful, imeginative

Writing, page 20, Model answer

I would recommend Candidate 4 for the

position at company A, which needs to implement new system, and could use a skilful communicator. Candidate 2 would be suited to Company B, which needs to make its creative people work in teams. Candidate 1 is the most suitable for company C, which needs its staff to execute senior managements strategies.