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their effectiveness
Changing
nature of work Diversity and age Goal setting Organizational downsizing Organizational justice
The process that accounts for an individual intensity , direction and persistence of effort towards attaining a goal.
It is the result of the interaction between an individual and the situation.
Motivated person says impossible- I am possible and He will put his best effort .
A sharp decline in economy has put the management in a serious financial position. The firm had to close quite a few locations, reversing its expansion plans for the first time since it was incorporated . Hari prasad, is the vice president of human relation , has been struggling with how to address the issue with employees . A few angry blogs developed by laid off employees made the morale and public relation even worse . The company is changing in other ways as well. The average age of its workforce is increasingly rapidly .
The older workers has been a great asset to the company but they might leave the organisation if things get bad . The employees insecurity was taking a toll on attitude . Lack of advance notices and communications Lack of self confidence and moral . Vice president was himself not sure of how to respond to employees hopelessness
The company had more qualified and experienced workers The vice president was motivated by a book named man`s search for meaning- wrote by victor . He applied his lessons to his workforce . The company used performance management system . The company used different programs to motivate the employees . The managers were free to choose the program that suited best for them .
PROGRAM 1: providing employees with no information or opportunities for participation and continuing to stay the course. (traditional management ) PROGRAM 2: track employee absence and sick leave & sharing it with employees and giving feedback about things they can control. PROGRAM 3: track sales and inventory replacement rates. As in program 2 information is shared but without feedback.
program
methods
No. Of stores
Average turnover
Program 1
Program 2
Traditional method
Share absence and sick leave Share sales and inventory
83
27
Mean=30% SD=10%
Mean=23% SD=14 Mean=37% SD=20%
None
100000
Program 3
35
224000
Program 4
67
Mean=17% SD=20%
Mean=21% SD=12%
300000
Program 5
87
250000
i.
Employee involvement is necessary in this organisation which make employee motivated committed , satisfied and more productive . Major forms of employee involvement: Participative management : with supervisor Representative management: small group Quality circle : meet regularly to discuss
i.
a) b) c)
iii. To motivate people on their job it is necessary emphasise on the factor which is associated with the work itself such as recognition ,responsibility , achievement . iv. We feel that 5th method ( brainstorming without sharing information )is better than 4th method (sharing information and brain storming ) in some aspects because some information should be kept confidential with the company otherwise there might be misuse of information.
1.
A person should not be demoralised even if the situation had worsened. A person should have a clear sense of purpose .
2.
3.
4.
5.
Weekly brain storming sessions helps employee to determine what they can do better in the future .
4th method is most effective . In this method managers share information and conduct brainstorming sessions . This method increases the motivation level and they feel participative . Traditional method is least effective as in this no information is shared with the employees and no participation in decision making . As the turnovers are high and revenue is low in this method
To manage the workforce in a retail company it is important to change their attitude as it directly affects the customers and growth of the company By increasing the intrinsic factor employees are more likely to be satisfied and motivated to perform it.
R3-mart
average workforce is more experienced so they may have similar kind of thinking or view point which helps in implementing the programs .
But
on the other hand the average work force is experienced so they may try to take the advantage of their experience
Yes , by this we get to know which method is opted by the maximum stores.
Higher the no of stores using a particular method higher will be the effectiveness of that particular method.