2011432214 MUHAMMAD IZZAT FAHMI BIN ABDULLAH 2011400042 ABDUL MUHAIMIN BIN KAMARUDIN 2011456268 AIMAN HATIM BIN HIRMANNIZA 2011829004 MOHAMAD FAKHRULLAH BIN HASSAN
GROUP MEMBERS: LECTURER : PUAN NURUL HUDA BINTI MUHAMAD PRESENTATION TOPIC : MOTIVATION INTRODUCTION Construction industry request for high quality of construction and services especially from the professionals. To accomplish the that, project managers must take a move to motivate himself and workers along the construction. Motivation can be given in a form of physical or verbal. Motivation involves the two theories; content theories and process theories The content theories concerned identifying what it is within an individual or the work environment that energizes and sustain behavior. Process theories is try to explain and describe the process of how behavior is energized, directed, and sustained Importance Of Motivation In Industry High Employee Performance
Low employee turnover and absenteeism
Better Organizational Image
Better Industrial relations
Acceptability to change
Better quality orientation
Better Productivity
CASE STUDY
PRESENTER: FAIZ BIN MOHD SALIM COMPANY BACKGROUND COMPANY : DMIA SDN BHD COMPANY REGISTRATION : PKK CLASS & CIDB (G7) CERTIFIED :by Lloyds to ISO 9001: 2000 Quality System
VISION PROVIDE PROFESSIONAL CONTRACT AND CONSTRUCTION MANAGEMENT SERVICES THAT MEET THE REQUIREMENT AND SATISFACTION CLIENT COMPLETION OF CONSTRUCTION AND DEVELOPMENT PROJECTS WITHIN THE SPECIFIC TIME FRAME, BUDGET, AND QUALITY STANDARD MISSION TO BECOME AND REMAIN AS A MARKET LEADER BOTH DOMESTICALLY AND INTERNATIONALLY IN THE INFRASTRUCTURE AND CONSTRUCTION INDUSTRY ORGANIZATION CHART DIRECTOR CONTRACT MANAGER QUANTITY SURVEYOR DOCUMENT CLERK DOCUMENT CONTROL MANAGER FINANCIAL ACCOUNT ASSISTANT BUSINESS DEVELOPMET MANAGER PROCUREMENT MATERIAL MANAGER MECHANICAL FOREMAN STOREKEEPER HQ SOREKEEPER PROCUREMENT CLERK ENGIEERING PLANING MANAGER DESIGN ENGINNER CONSTRUCTION MANAGER CONSULTANT PROJECT COMPLETED CENTRAL LINK KLIA EXPRESSWAY RAIL LINK TO WEST PORT LHDN BUILDING (BANGI) NORTH- SOUTH EXPRESSWAY HERZBERG TWO FACTORS THEORY Frederick Herzberg Frederick Irving Herzberg: April 18th 1923 - January 19th 2000 in Massachusetts. He was an American psychologist. One of the most influential names in business management for introducing: Job enrichment The Motivator-Hygiene theory.
Two Factor Theory Two Factor Theory states that there are certain factors in the workplace that causes in job satisfaction, while a separate set of factors cause dissatisfaction.
Satisfaction which is mostly affected by the "motivator factors". Motivation factors help increase the satisfaction but aren't that affective on dissatisfaction. Dissatisfaction is the results of the "hygiene factors". These factors, if absent or inadequate, cause dissatisfaction, but their presence has little effect on long-term satisfaction.
Hygiene Factors (maintenance factors) Hygiene Factors: are the ones related with the job context (job conditions). These do not provide real motivation, but their absence can produce dissatisfaction.
Herzberg referred to the hygiene factors as "KITA" factors, where KITA is an acronym for Kick In The Ass, the process of providing incentives or a threat of punishment to cause someone to do something (to move). KITA results only in short term movements because the motivator factors that determine that there is satisfaction or no satisfaction based on the job itself.
.Motivators Motivation is when one needs no outside stimulation. One wants to do it.
Motivators: are the factors related with the work itself which gives positive satisfaction and which allow the individual to reach his aspirations (personal growth).
Factors Affecting Job Attitudes
Leading to Dissatisfaction (Hygiene) Leading to Satisfaction (Motivators) Company policy Supervision Relationship w/Boss Work conditions Salary Relationship w/Peers Achievement Recognition Work itself Responsibility Advancement Growth Implications for management The job should have sufficient challenge to utilize the full ability of the employee.
Employees who demonstrate increasing levels of ability should be given increasing levels of responsibility.
If a job cannot be designed to use an employee's full abilities, then the firm should consider automating the task or replacing the employee with one who has a lower level of skill. If a person cannot be fully utilized, then there will be a motivation problem.
Form of Rewards Basically needed to show appreciation as well as motivating people
Due to their hardwork, great productivity and excellent results
Form of Rewards (Contd) Rewards can be in many forms : Increasing their salary Putting employees onto wall of fame Publicize their achievement Promoting Passing the bucks Sending employee to the showers Criticism Critics of Herzberg's theory argue that the two-factor result is observed because it is natural for people to take credit for satisfaction and to blame dissatisfaction on external factors. Furthermore, job satisfaction does not necessarily imply a high level of motivation or productivity.
Due to the overall popularity of the Herzberg job enrichment approach, there exists more data and information on it than any of the other approaches. It is finally concluded that with the amount of information available on the two-factor theory a workable job enrichment program could be implemented by appropriately tailoring Herzbergs approach.