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HUAWEI TECHNOLOGIES Co., Ltd.

www.huawei.com
HUAWEI Confidential
HedEx Lite Training

Huawei Technologies Co., Ltd.
March 2012
HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential Page 2
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Contents
HedEx Lite Overview
What Is HedEx Lite
Features
What's New in HedEx Lite V100R003
Glossary
Getting Started with HedEx Lite
Functions of HedEx Lite
Problem Handling
For details, see the HedEx Lite User Guide.
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What is HedEx Lite?
HedEx Lite, the single-user software edition of HUAWEI Electronic
Documentation Explorer (HedEx), HedEx Lite eases documentation browse and
search, and supports online product documentation upgrades. Service
engineers can use HedEx Lite to easily obtain the latest Huawei product
documentation.
HedEx Lite is the lightweight single-user software edition of HedEx.
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Features
HedEx Lite has the following features:
Occupies disk space of only 5 MB and small memory space.
Does not need to be installed (if the software package is compressed, decompress it).
Huawei custom hdx format documentation package and local multi-format document
management,allowing users to browse documents of different products and different versions in
a centralized manner.
Provides powerful search functions, allowing users to quickly find desired information.
Supports automatic library upgrade, allowing users to obtain the latest Huawei product
documentation in a timely manner.
Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite
in a timely manner.
Support online and Huawei Technologies support site document is an extension of Huawei
Technical Support Website

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What's New in HedEx Lite V200R001C00
Currently, the latest version of HedEx Lite is V200R001C00
Feature Modification Description
Management
for local
documentation
Enables service engineers to browse and search for local PDF,
HTML, Word, Excel, PPT, TXT, and ZIP documents.
Node saving Enables service engineers to save one or more nodes in a
documentation library to an HTML file.
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Glossary
HedEx Lite
A tool used to browse, search, and upgrade Huawei product documentation. HedEx is pronounced as
[`hediks] and is the acronym of Huawei Electronic Documentation Explorer. HedEx Lite is the single-
user edition of HedEx and uses small disk space and memory space.
Product documentation
Documents delivered to customers along with Huawei products. Product documentation includes
solution description, system description, product description, installation manuals, and reference
manuals. Product documentation provides guidance for understanding, operating, and maintaining
Huawei products.
hdx file
The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx file can
be opened only in HedEx Lite.
library
An .hdx file.
basic library
An independent library that can be directly uploaded to HedEx Lite.
extend library
A library used as a supplement to a basic library.
upgrade boot file
The upgrade boot file is specific for upgrading HedEx Lite libraries and is in .hdxi format. It contains
information about the libraries to be uploaded.
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Contents
HedEx Lite Overview
Getting Started with HedEx Lite
How to get the login ID
Obtaining HedEx Lite and Libraries
Operating Environment
Starting HedEx Lite
Viewing and Uploading Libraries
HedEx Lite Tray Icon
Web UI
Functions of HedEx Lite
Problem Handling
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How to get the login ID
1,Use the account and password
login support.huawei.com
2, After login ,you can click the "user
upgrade" apply to Equipment
account
3, Please fill your information. Your
email must be provided by your
company (not your personal email).
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Obtaining HedEx Lite and Libraries
From the CD-ROM shipped with a device:
You can obtain the documentation CD-ROM from the accessories shipped with
a device. HedEx Lite and libraries are available in the CD-ROM.
Using other methods:
Use the Online Query function of HedEx Lite.
Log in to http://support.huawei.com and download HedEx Lite on the
homepage. Then click the link as shown in the following figure for details about
how to obtain libraries at http://support.huawei.com.

Contact local Huawei technical support personnel.
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Operating Environment
Software
Hardware
Other
Requirements
Operating System Browser
Microsoft Windows
2000
Microsoft Windows
2003
Microsoft Windows XP
Professional
Microsoft Windows
Vista Home Basic
UltimateBusiness
Enterprise
Microsoft Windows 7

Microsoft Internet
Explorer
6.0/7.0/8.0/9.0

Mozilla Firefox
3.5/4.0/5.0/6.0

Google Chrome
3.0/4.0/5.0/6.0/7.0/8
.0/9.0/10.0/11.0/12.
0

Apple Safari 4.0/5.0


Memory: 512
MB or above
CPU: 1.8 GHz or
above
Free disk space:
2 GB or above
HedEx Lite may
provide
PDF, Word, Excel, and
PPT documents.
Therefore, you need to
install the
following software:
Adobe Reader 6.0
or later
Microsoft Office
2003 or later
If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support
libraries with the maximum size of 10 GB.
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Starting HedEx Lite
Copy libraries
from the CD-ROM
to the same local
path as HedEx
Lite.
copy both libraries and
HedEx Lite to your
computer.
If you have saved HedEx Lite on your computer, go to its save path and double-click the
HedExLite. exe file.
If you are running the documentation CD-ROM, perform any of the following operations:
In the window as shown in the following figure, click Run to start HedEx Lite. Copy libraries from
the CD-ROM to the same local path as HedEx Lite or copy both libraries and HedEx Lite to your
computer. Copy HedEx Lite to your computer, go to its save path, and then double-click the
HedExLite. exe file.
click Run to start HedEx Lite.
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Viewing and Uploading Libraries
Click the link to learn
about how to upload
libraries.
If you have obtained libraries, click Library Management on the Admin page and upload libraries.
If HedEx Lite does not contain the library that you require, you can access
http://support.huawei.com to obtain the library and then upload it to HedEx Lite.
If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts
automatically for you to view the library. This library, however, is not uploaded to HedEx Lite.
Therefore, this library is not displayed on the Home page after you restart HedEx Lite.
Open a library. You can go
to the previous or next
topic and view the
sequence number (for
example, 306) of the
current topic in the library.
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HedEx Lite Tray Icon
You can add a
maximum of 10
documentation library
paths.
Change the default
save path to
documentation
libraries.
After you start HedEx Lite, the HedEx Lite icon appears in the system tray. You
can right-click the HedEx Lite icon and choose about from the shortcut menu to
open the dialog box shown in the following figure.
Check the HedEx Lite
version.
Page 1
Page 2
After you start HedEx Lite, the HedEx Lite icon appears in the system tray. You
can right-click the HedEx Lite icon and choose settings from the shortcut menu to
open the dialog box shown in the following figure.
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3. Click a library to view its
content.
1. After HedEx Lite starts, its homepage is displayed.
Help and Contact Us
Web UI Homepage
4. View the library
information.
2. Libraries with
the yellow icon
are newly
uploaded.
5. Click the icon to
upgrade the library.
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Contents
HedEx Lite Overview
Getting Started with HedEx Lite
Functions of HedEx Lite
Advanced Search
Automatic Library Upgrade
Creating Remarks
Providing Feedback
Creating Favorites
Library Management
Printing Documentation by Page or Node
Automatic HedEx Lite Upgrade
Problem Handling
Tip: Play slides in view show mode so that you can click the links in the slides.
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Advanced Search
Specify a search scope.
Set search
criteria.
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Narrowing Your Search
As shown in the following figure, search results are sorted by three categories and
then further classified based on scenarios.
Note: In practice, the search categories for a library is associated with the search
design of the library.
Categories
Scenarios
You can narrow your search by using the
following methods:
Search within results
Keyword combination
Search syntax
Search filtering
Use HedEx Lite in Chinese to search for both Chinese and English libraries.
Use HedEx Lite in English to search for only English libraries.
Search mode Search
Expression
Exact search "A B"
Boolean logic
search
A AND B;
A OR B
Wildcard search A*; A?
Fuzzy search A~
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Automatic Library Upgrade Upgrade Methods
Note:
1. The follow requirements must be met:
You can access http://support.huawei.com.
If your account for logging in to http://support.huawei.com is changed, you need to
update the account information on the Upgrade Parameter page.
You can use the
documentation upgrade
function only after login.
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Automatic Library Upgrade Automatic
Detection
If you have saved HedEx Lite and libraries on your computer, HedEx Lite automatically checks for library
upgrade:
If only libraries are upgraded, HedEx Lite prompts customers and Huawei engineers to upgrade local
libraries.
If a Huawei product is upgraded, a Huawei engineer fills in a software application form for pushing the latest
libraries to a specific customer who uses HedEx Lite. Then HedEx Lite prompts the customer for library upgrade,
helping obtain the latest libraries in time.
HedEx Lite automatically detects for
new libraries available on
http://support.huawei.com based on
the value of Frequency that you
specify. If there are libraries to be
upgraded, a message is displayed
in the taskbar tray.
HedEx Lite automatically detects for new libraries available on
http://support.huawei.com at a two-day interval. If there are
libraries to be updated, a message is displayed in the taskbar
tray. If you click on the message, the message will not be
displayed the next two days. If you do not click on the
message, the message will be displayed once you start HedEx
Lite again. HedEx Lite will not detect for new libraries the next
two days irrespective of whether you click on the message.
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Automatic Library Upgrade Manual
Detection
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On the Upgrade Library tab page, click
Upgrade libraries to check whether library
upgrade is needed.
If you have saved HedEx Lite and libraries on your computer, HedEx Lite
automatically checks for library upgrade:
Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new versions
of libraries are released on http://support.huawei.com, the list of upgrade tasks is displayed below
after you click Upgrade libraries.
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Automatic Library Upgrade Online Query
The Obtaining the HedEx Lite Software and
Libraries page is displayed.
The Viewing and uploading
Libraries page is displayed.
Enter a correct product name. When you enter the first letter of a
product name, HedEx Lite automatically displays all related
product names for your reference.
Note: Huawei engineers and customers have different rights, so the libraries that they can browse in HedEx Lite
are also different. Generally, the libraries that you obtain after clicking Online query in HedEx Lite are the same
as those that you obtain from http://support.huawei.com.
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Automatic Library Upgrade Rollback
Rollback succeeded.
After a library is upgraded, if you find that the target version is not the required one, go
to Upgrade Library > Upgrade Log and click the left arrow icon as shown in the
following figure to roll back to the source version.
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Creating Remarks
When viewing a library, you can create a remark as you please.
1. Click Add Remark to
open the Remarks page.
The icon is
displayed if
there are
remarks.
Click the icon
to locate the
row where a
remark is
created.
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Managing Remarks
3. Click Export to export
remarks to an Excel file.
2. Click Import to import
the remarks that are
exported from HedEx Lite.
4. Modify or delete a
remark.
1. Query remarks
by author, title,
date, or content.
Tip: The import and export functions are used for data backup, data migration, and batch feedback.
5. Click a remark to locate the
specific library content.
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Providing Feedback
You can provide
feedback on each
topic in an .hdx file.
Click View Your Feedback to
view replies.
When you click Email
Feedback, your local
email client will be
invoked automatically.
You can send your
feedback to the default
email address
support@huawei.com.
Enter your feedback and
click Submit. You can go
to My Support to view
replies.
You can provide feedback if you have any
doubts, suggestions, or requirements.
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Managing Documentation Creating
Favorites
When viewing a library, you can create a favorite for the page that you frequently view.
On the Favorites page, you can view all favorites.
If a favorite title is unavailable, the related library does not exist and therefore cannot
be opened.
Click a favorite to view
specific document
content.
Click Add Favorite to open
the Favorites page.
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Managing Documentation Managing
Libraries
On the Library Management page, you can:
Create folders to
display libraries
in a tiered
structure.
Choose
whether to
display a
library on the
Home page.
Upload a library. To upload multiple libraries at a time, click Add
More and then click Browse to add more libraries.
You can click this button to add non-HDX documents in local folders to
HedEx Lite, which then can search for non-HDX documents in local folders
in the same way as it searches for HDX documents. Supported non-HDX
documents include PDF, HTML, Word, Excel, PPT, TXT, and ZIP
documents.
NEW
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Managing Documentation Managing Libraries
click this button to add non-HDX documents in local folders to HedEx Lite
,like:PDF,HTML,WORD,EXCEL,PPT,TXT,ZIP.
1
2
Click here you can view the floder like hdx.
NEW
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Page Saving
You can use the page saving function provided by Internet Explorer to save
one or more nodes.
Tip: Only HTML pages can be printed by node.
Click:Save
Page
Select a save
path.
1
2
Select a node.
3
NEW
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Automatic HedEx Lite Upgrade
HedEx Lite automatically accesses http://support.huawei.com to check for its later
version every seven days after its first start. If a later version is detected, a
message is displayed prompting you to download and upgrade HedEx Lite.
Alternatively, you can check for a later version of HedEx Lite by using the HedEx
Lite icon on the taskbar.
Note:
To upgrade HedEx Lite, you must have an equipment customer account or a Huawei engineer
account at http://support.huawei.com.
During HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the earlier
HedEx Lite moves to HedEx Lite of the latest version.
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Contents
HedEx Lite Overview
Getting Started with HedEx Lite
Functions of HedEx Lite
Problem Handling
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Problem Handling
(1) When customers encounter any problem in the use of HedEx Lite, the customers
can contact Huawei front-line engineers for technical support or call the Huawei
Customer Service Hotline or package the log folder under the HedEx Lite path and
send it to support@huawei.com.
(2) When customers or Huawei front-line engineers encounter any problem in the use
of HedEx Lite, they can submit the problems in the iCare based on the product.
(3) When the second-line cannot solve a HedEx Lite problem, the problem is
submitted to the third-line, that is, the HedEx Lite coordinator of the corresponding
product line for solution, or you can also contact the coordinator of the Information
Tools Department directly for help.

Note:
HedEx Lite is an attribute of documentation, pay attention to the following points when
submitting problems in the iCare:
Select Document in Root Cause, and enter HedEx Lite information in Work Note.
When the HedEx Lite applies to multiple products, select the product that the
submitter is responsible for.
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Thank you
www.huawei.com