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7745 ALARM TRX

CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD


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ALARM 7745
CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD


Meaning
The rate of calls terminating in failure on a channel is above the threshold
value set by the operator. The alarm is used to supervise the functioning of
traffic and signaling channels, and to detect the possible faulty channels.

Category
Quality of Services Alarm, Severity Medium

KeyWord
Whenever a channel is released with a release cause other than a normal one,
the counter of channel failures for the released channel is incremented.

Default Threshold
TCHFR = TCH failure rate (20 % or 30%)
SCHFR = SDCCH failure rate (80 %)
PRDCFR = length of supervision period (60 min)
CS = channel seizure threshold value (10)
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ALARM 7745
CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD


Channel Release procedure

Note:
Whenever a channel is released with a release cause other than a normal one, the counter
of channel failures for the released channel is incremented.
After a certain observation time and a certain threshold it will reported in the 7745 alarm. It
give an indication that theres a failure that need to be addressed, but overall KPI need to be
used as a first priority.
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ALARM 7745
CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD
TCH FAILURE
0A Channel state conflict between RRMPRB and ABIPRB
0B Channel type conflict between RRMPRB and ABIPRB
0D TCH radio failure
0E Source TCH radio failure in HO
0F Target TCH radio failure in HO ( eg. Cell Dragging)
1D TCH transcoder failure
1E Source TCH transcoder failure in HO
1F Target TCH transcoder failure in HO
2E TCH failure due to a LAPD failure
2F TCH failure due to a BTS failure
30 TCH failure due to user actions
31 TCH failure due to a BCSU reset
32 TCH failure due to radio network reconfiguration actions
51 TCH activation failure during call set-up
53 Target TCH activation failure in HO
54 TCH failure due to an Abis interface failure in call set-up
55 Source TCH failure due to an Abis interface failure in HO
56 Target TCH failure due to an Abis interface failure in HO
57 TCH failure due to an A interface failure in call set-up
58 Source TCH failure due to an A interface failure in HO
59 Target TCH failure due to an A interface failure in HO
FF Actually no release cause, but causes all channels with
an abnormal release cause to be listed




SDCCH FAILURE
03 SDCCH radio failure
04 Source SDCCH radio failure in HO
05 Target SDCCH radio failure in HO
0A Channel state conflict between RRMPRB and ABIPRB
0B Channel type conflict between RRMPRB and ABIPRB
23 SDCCH failure due to a LAPD failure
24 SDCCH failure due to a BTS failure
25 SDCCH failure due to user actions
26 SDCCH failure due to a BCSU reset
27 SDCCH failure due to radio network reconfiguration actions
48 SDCCH activation failure during call set-up
4A Target SDCCH activation failure in HO
4B SDCCH failure due to an Abis interface failure in call set-up
4C Source SDCCH failure due to an Abis interface failure in HO
4D Target SDCCH failure due to an Abis interface failure in HO
4E SDCCH failure due to an A interface failure in call set-up
4F Source SDCCH failure due to an A interface failure in HO
50 Target SDCCH failure due to an A interface failure in HO
7745 alarm occurance in Telkomsel Netowrk
Around 90% is affected in TCH, around 10% is affected in SDCCH !!!
Abnormal relase cause defined below :
Notes : Check in the NED at BSC Radio Resources Management and RRM log for analysis
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ALARM 7745
Alarm Information


<HIST> AKSES_UI BCF-0065 BTS-0156 QUAL 2009-01-13 13:51:49.59
** ALARM TRX -006 JNCSILIWANGIMD2
DISABLED
(60756) 7745 CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD
01 00 01 01 01 01 01 00 00 04 00 48d


<HIST> AKSES_UI BCF-0065 BTS-0156 QUAL 2009-01-13 13:51:49.59
.. CANCEL TRX -007 JNCSILIWANGIMD2
ENABLED
(60755) 7745 CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD
01 00 00 00 00 00 00 00 00 00 00 0d





Supplementary information fields
1 indicates if the alarm is on the TCH or on the SDCCH channel 01: TCH 02: SDCCH
2..9 indicates if the channel failure rate is above the defined threshold in time slot 0 00: belove threshold (no alarm) 01: above
threshold (alarm)
10 time slot with the highest failure rate
11 subchannel identification TCH: 00: TCH/H -subchannel 0 01: TCH/H -subchannel 1 02: TCH/F -subchannel subchannel
identification SDCCH: 00 - 07: SDCCH -subchannel 0 7
12 proportion of TCH or SDCCH subchannel releases due to failure in all channel releases on a given channel during the
measurement period in Percent
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Verification Tools
That Have been performed so Far by NSN Before/During Site Visit

Basic SW for Monitoring NE
MML, BTS Manager

KPI Browser
Cell Doctor (report 211 Network Doctor) OSS
Cell KPI (report 204 Network Doctor) OSS

Basic verification of site condition for new sites
VSWR test verification (VSWR, RL, DTF verification)
Verification of Main and Diversity receive level
TRX Test function from BTS manager

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Step By Step Summary
Flowchart for investigation methodology
Root Cause
&
Suplementary
information
SD
& TCH
RR : TCH : 59
0F
0D
SD : 4B
4D
Check Installation
Quality
Troubleshoot
Report
ND 196 > uplink & downlink Quality
ND 195 > TRX by downlink /uplink level balance
ND 232 > Time advance
Audit Neighbour & Paramater
ADCE
Check Parameter /
ARFCN
or Audit Antenna
tilting
Action
Unbalance
founded
Uplink & downlink
per TRX
Troubleshooting if before VSWR OK > check cable connection
& arester / grounding
VSWR
Check
Coverage
Check cross
sector founded
CR & Execute
Monitoring Alarm
& KPI
KPI OK
Alarm
Justification for alarm :
1. Countur
2. Remote
3. Blocking & Fading
4. Etc
CR & Execute
Monitoring Alarm
& KPI
End
Start 7745
Troubleshooting
BCCH per feeder
NOK
OK
Alarm Clear
& KPI OK
NOK
OK
TCH
SD
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BTS Installation Standard


TX1,2 dan RX main
TX 3 , 4 dan RX div
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If We Have 7745, 7604 Alarms In Our Network,
What Is Really Happening?
If: VSWR have been checked,
Then: we can find out from hardware by checking its transmit path from
TRx unit, Tx port, SMA-cables from Tx port to WCxA, WCxA itself, and
so on, until its feeder connection and antenna.
Thus:
7604 alarm is usually related to degraded receive quality of one
sector or one TRx.
From hardware point of view:
check its receive path from TRx unit, Rx main and RxDiv port,
SMA cables from Rx port to M2xA, M2xA itself, and so on, until its
feeder connection and antenna.
Futher investigation:
if we have feeder antenna cable broken, it may raise 7745, and
7604 as feeder is used as transmit and receive paths. Use ND report to
strengthen your analysis. Usually ND report 195, 196,153 and 232.
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Sample ND 196
Performance Analysis:
IF: Band q5 value is under 90%
THEN: we suspect that the TRX have bad quality uplink or
Downlink ( in this case downlink issue)
Solution:
Tightening the cable connection and fixed feeder quality
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Sample ND 195
This Report Shows for each TRX:
1. Ave MS pwr attn /lb_11 Average MS power attenuation (dB)
2. Ave BS pwr attn /lb_12 Average BS power attenuation (dB)
3. Ave UL str /lb_9 Average UL signal strength
4. Ave DL str /lb_10 Average DL signal strength
The signal (UL, DL) strength is given as value 0..63 (GSM 5.08) 0 =less than -110dBm, 1= -110 to -109 dBm, 3= -109 to - 108dBm
62 = -49 to -48, 63=greater than -48
Base on BTS installation standard that :
1. For Down link TX 1 and TX 2 have big differences , also
for TX5 and TX6 for sec 2
2. For Uplink RX main having 3db diff in sec 1, for sec 2
have 9 db difference
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Sample ND 232 ( Time advance)
This Site Having Overshoot Issue
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Sample ND 232
This Site Having Overshoot Issue
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AUDIT ANTENNA and NEIGHBOUR
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SAMPLE ND 153 ( HANDOVER)
MancagarMD3 to CiropohMG2 and Cisarunimg having 100% fail
MancagarMD3 to MancagarMG3 having 85 of 2144 sample call Fail
this report showing incoming and Outgoing handover
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Exception for Alarm 7745


7745 will keep occur for this condition :
1. No have neighbors cell ( island or remote standalone) !!
2. Landscape contour ( Hilly and valley) eg. West Java
3. Obstacle

This exception need to be justify as long as the KPI value
achieve




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Summary & Recommendation
SUMMARY :
Findings from 7745 alarm in TELKOMSEL network (March May 09) :
Many things that can lead to alarm 7745, it can be categorized as below :
Transmission issue, Power Related issue
Environment Related, Air Conditioning, Temperature
BTS HW problem related, Cooling Fan, Modul faulty
BTS Antena Line
Coverage Issue
Configuration Mismatch between BSC and BTS/MMI
Some existing problem in the old SW
Other maintenance activity in the BSC level

RECOMMENDATION :
1. The affected factor need to be investigated carefully by understanding the root cause.
This alarm give information that theres an abnormal channel release that we need to
be aware.
2. KPI verification need to be addressed first rather than looking at the amount of this
alarm appear.



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ATTACHMENT
Alarm 7745
Alarm 7605
ND 204 ND 232 ND 195
ND 196
ND 211
Handover Adjacent Cell
Measurement
Handover
Measurement
Alarm 7744
Radio Resource Management
Radio Channel Search
PRDCFR TCHFR
SCHFR CSR
ALARM REPORT
ND REPORT
ADJACENT MEASUREMENT REPORT
THRESHOLD
ND 153
Rrm.log
Radio Resource
Management Log