TCI Performance - NRB Dharuhera

Oct12 - August13

TCI Supply Chain Solutions

Fill Rate
Order Dispatch
Qty
Month Qty
Diff.
Oct-12
556024
Nov-12
3799156
Dec-12
4783570
Jan-13
5198373
Feb-13
4391682
Mar-13
3488647
Apr-13
4519842
May-13
4743648
June-13
4635426
Jul-13
4505684
Aug-13
4607453
Grand Total 45229505
2

TCI Supply Chain Solutions

540024
3698147
4673396
5130137
4257668
3355690
4447681
4662803
4518010
4402720
4507533
44193809

16000
101009
110174
68236
134014
132957
72161
80845
117416
102964
99920
1035696

%
97.12
97.34
97.70
98.69
96.95
96.19
98.40
98.30
97.47
97.71
97.83
97.61

Receipt Volume:Month No of Units (In Lakh)

Oct-12
37.84
Nov-12
41.33
Dec-12
46.20
Jan-13
43.69
Feb-13
39.01
Mar-13
46.55
Apr-13
45.46
May-13
45.00
June-13
38.09
Jul-13
38.10
Aug-13
38.61
3

TCI Supply Chain Solutions

No of Units Receipt (In Lakh)

50
46.55

46.20

45.46

43.69

45

45.00

41.33
40

39.01

37.84

38.09

38.10

38.61

Jul-13

Aug-13

35
30
25
20
15
10

5
0
Oct-12

Nov-12

Dec-12

Jan-13

Feb-13

Mar-13

Apr-13

May-13 June-13

Sales Volume in Cr.:-

Sales in Cr
1.89
10.53
12.27
14.00
12.18
12.78
12.58
13.11
13.01
13.25
13.19

TCI Supply Chain Solutions

Sales Value (In Crore)

16
14.00
14
12.27

12.78
12.18

13.11
12.58

13.01

13.25

13.19

12
10.53
10
Axis Title

Month
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Apr-13
May-13
June-13
July-13
Aug-13

1.89

0
Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 June-13 July-13 Aug-13

Dispatch Volume:- Trucks & Units

No of Truck Loaded Month Wise
300
250
250
206
183

200

225

225

215

203

187

181

182

Jan-13

Feb-13

Mar-13

April-13

May-13

June-13

46.40

44.48

46.67

45.18

44.27

45.07

Mar

April

May

June

July

Aug-13

150
100
61
50
0
Oct-12

Nov-12

Dec-12

60.00
46.73

50.00

No of Units Dispatched
(In Lakh)

51.30
42.57

36.98

40.00

Jul-13

Aug-13

30.00
20.00
10.00

5.40

0.00
Oct

Nov

TCI Supply Chain Solutions

Dec

Jan

Feb

TAT
Order Processing TAT
180
160

158

140

120
100
Series2

80
60
42

40

20

15

0
Within 2 hr

TCI Supply Chain Solutions

2-5 hr

5-7 hr

0
7-20 hr

0
> 20 hr

TAT

Order To Vehicle releasing TAT

140

120

115

100
94
80
Series1

60

40

20
6
0
Within 2 hr

TCI Supply Chain Solutions

2-5 hr

5-8 hr

0
08-24 hr

0
24- 48 hr

0
> 48 hr

TAT
Dispatch Vs Reporting TAT
180
160

162

140
120
100
Series1

80
60
40
32
20
12

0
Within 2 Hr

TCI Supply Chain Solutions

2-3 Hr

3-4 Hr

10-18 Hr

0
18-24 hr

0
> 24 hr

TAT
Unloading TAT
180
160

158

140
120
100
No of Orders

80
60
42

40
20

15

0
Within 2 hr

TCI Supply Chain Solutions

2-5 hr

5-7 hr

0
7-20 hr

0
> 20 hr

Quality of Service:- Loss Tree

Error in NRB System

Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13

Customer Part Code missing

30

20

10

10

10

Wrong Excise calculation

Blank Invoice Generated

Vendor Code Missing

System Operators Errors

14

Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 June-13 July-13 Aug-13
8

Wrong GRN

Wrong PO
GIT Received

Wrong Invoicing

1
2

1
6

17

Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 June-13 July-13 Aug-13

Excess Dispatch

Interchanges - Dispatch

Short Dispatch

Wrong Permit

Wrong Sticker

TCI Supply Chain Solutions

1
1

Documentation Erros

10

1
3

Wrong BAR CODE

Warehouse Errors

Month

Mismatch Material received

Deliver Location of Neel Metal & NSG

OCT-12
NOV-12
DEC-12
JAN-13
FEB-13
MAR-13
APR-13
May-13
Jun-13
Jul-13
Aug-13

OPERA DISPA
Invoice
Values In
TOR TCH
NO. INV
Error
(Cr)
MISTA ERRO
(NRB)
KE R
344 190 55 25 20
1293 1053 30 20 21
1405 1227 15 10 9
1986 1401 15 8 9
1873 1218 15 5 7
1595 1278 12 3 5
1696 1258 17 3 2
1797 1311 15 2 0
1560 1301 14 3 1
1491 1325 10 5 1
1601 1319 2 17 0

Quality of Service:- Loss Tree

35

Error in NRB System

30

Customer Part Code missing

30

Wrong Excise calculation

25

Blank Invoice Generated

20

20

Vendor Code Missing

14

15

Mismatch Material received

10

10

5 5

10

2 3

10

Deliver Location of Neel Metal & NSG

3 4

54

34

3
00

0
Oct-12

Nov-12

Dec-12

Jan-13

Feb-13

Mar-13

Apr-13

May-13

Jun-13

18

Jul-13

Aug-13

System Operator
Mistake

16

17

14
12
10

Wrong BAR CODE

6
4

Wrong GRN

6
4
2

5
33

Wrong PO

5
2 2

5
3
1

GIT Received

Wrong Invoicing

0
Oct-12

11

New Staff make

wrong invoice
same time rectified

Nov-12

Dec-12

TCI Supply Chain Solutions

Jan-13

Feb-13

Mar-13

Apr-13

May-13

June-13

July-13

Aug-13

Quality of Service:- Loss Tree

Warehouse Error

8
7

7
6

6
5

55

Excess Dispatch
Interchanges - Dispatch

Short Dispatch

Wrong Permit

Documentation Erros

Wrong Sticker

2
1

11

1 1

0
0
Oct-12

12

Nov-12

Dec-12

Jan-13

TCI Supply Chain Solutions

Feb-13

Mar-13

Apr-13

May-13

June-13

July-13

Aug-13

GIT Pendency's-Reason Entry

No GIT Pending from Dharuhera to other plants

GIT Pending from Plants

Inv Date Receipt SegDescription Ship Qty Ship Val Sub Status Source Plant Reason
29/08/13 1 61402490 RPLB50743 Needle Ca 90 1740.6 RPL PARTIAL Y P07 Hyderabad Short Received
1.
13

For Short Received quantities , Mails regularly Shared with Sending Sites for Resolution .
TCI Supply Chain Solutions

Sales Return -Reason Entry

Sales Return
Reason

Apr-13 May-13 June-13 Jun-13 Jul-13

Aug-13

Over Schedule

2510078 188548

172025

Over Stock

309917

332250

Wrong Invocing

497094

70523

Shedule not Available in Portal

21419

1487602 1487602 357090

435665 693397 693397 2380383
80103
55242 55242

Wrong Dispatch
Rejection
ERP Issue
Short Delivery

Credit Amount

14

44527 101068 101068

37659
35222
51840 51840
446652 669900 669900
10868 10868
4108092 2097423 1214194 3069917 3069917 2775132
769584 1506102

Old issue resolved

1.
2.

Many times material received , but Invoice reference not received

For Shortage Qty in Receipt , regularly mail to concern persons.

TCI Supply Chain Solutions

Insurance Claim

Insurance Claim Pending - NIL

15

TCI Supply Chain Solutions

Open Issues :List of NRB Issues

Sl.
1.1
1.2
1.3

5s Strictly Follow
GIT and SR Resolution Timely
Sales return
List of Issues from TCISCS

1.1
1.2
1.3
1.4
1.5
1.6
16

Customer Part code , HMCL-Haridwar Issue on Part Code (B60035TMC)

Customer Part code , HMCL SPD Gugaon (BP4X0)
Unit Price for HMCL SPD (JC8038)
Subros Excise Issues for the Customer Manual Checking needs to be
done, which can lead t issues
Review of Secondary Dispatches Planned Vs Actual
Outstanding Realization
TCI Supply Chain Solutions

Window timing

17

TCI Supply Chain Solutions

TCI Supply Chain Solutions

18