k3

103.09.13
Chanrs@ms68.hinet.net 0955-268997
http://mypaper.pchome.com.tw/chanrs

MTP




/

2001.07-
2001.08-
2002.08-
2003.02-
2007.11-
2008.06-EAPs
2008.11-
2009.09-MBA
2010.01-
2010.07-TTQS
2011.10-
2011.12-EMBA/ EMBA
2012.06--

QBQ



171/21/3
1/9


(know what)

(know how)

(know why)

(intellectual capability)

know unknown


(know more)

know more



-
-
-- -

4-1


()

()

N ()

+5

+4

+2

+0

+0

2
2

-6


():
(1).:
(2).:
():
(1).:? ?
(2).:
(3).: e


1.

2.
3.
4.


()

()

()

()

()


()

()

1.
2.
3.
4.
5.
6.

1.
2.
3.
4.
5.
6.

()

()

25

KJ


()

80/20

()


1.--------

2.--------
3~6

3.--------

4.--------

5.--------


1.
2.
3.
4.

Work Hard Work Smart

1.25

(well-structured
problems)

(ill-structured problems)

(controversial issues)

1+1=?

What,When,Where,Who,W
hy,How,How much

Why


1.
2.
3.
4.
5.

Fish-Bone Diagram
Dr. Ishikawa


1.
2.

()

Why

How


1.

2.
3.

4.4 ~ 6
5.
6.

1.

2.

3.
4.
5.

1)

2)

3)

4)

5W2H

432

24

--

51

11

30

GDP

whatwhatwhat

whywhywhy

howhowhow

PDCA

()

II

III

IV

Define

Measure

Action

Improve

Control

58

59

SMART
SSpecific--------
MMeasurable---
AAchievable----
RRelevant-------
TTime Bound----


1.
2.



vs.

()

()()

()()

=X=X

vs. vs.
vs. (To be respected vs. To be liked)

PDCA//TQM

7-11
1.

2.

3.

4.

POS

POS


1.

2.

3.

6.

5.

4.

7.

8.

9.


1..
2..
3..
4..
5..
6..

5W1H
Who

Why
//

What

5W1H
When

Where

How

APAT
1.(Audience)
2.(Purpose)
3.(Action)
4.(Tone)


12-15
Conference/Seminar
talks

10
2-3

30
Conference talks
20
3-5

60
Invited talks
50
4-6


1.
2.
3..
4.
5.
6.
7.
8..
9..
10.

(TEASED)
(T):.
(E).
(A):.
(S):.
(E).
(D),.

Sunshine

Before & After

Sunshine


:,,.

1.
2.
3.
4.,

2
3
4
5
6
7