Welcome to

Strategies for Diversity

Management!
Purpose of Material

The goal of the modules are to

provide information and strategies to
increase diversity awareness and
management.

All of the information contained in this

document was based of of research
conducted by Dr. Stephen B. Knouse
and prepared by Dr. Kiy !ar"s.
Agenda
#odule $%

&verview of Diversity
#odule '%

Business (ase for Diversity

#odule )%

&verview of Diversity #anagement

#odule *%

(hallenges to Diversity #anagement

Module 1

+earning &b,ectives
-
De.ne and understand diversity
-
/nderstand the diferences among
01ual &pportunity 0mployment2
A3rmative Action2 and Diversity
What is Diversity?

!rimary 4actors
-
5ace
-
0thnicity
-
Se6
-
Age

Secondary 4actors
-
7or" Style
-
0ducation
-
8ncome
-
#arital status2
-
!ersonality
-
5an"
-
9alues
-
:eographic location
The many differences that make us unique
EEO AA and Diversity
a !omparison

EEO
- +aws that prohibit wor"place discrimination based on
race2 color2 region2 se62 national origin2 age2 and
disability.

AA
- +egally driven by written plans and goals for speci.c
groups
- Speci.c target groups bene.t from past discrimination

Diversity
- An inclusive wor" environment that values individual
diferences and provides e1ual opportunity for all
- Behaviors and polices contribute to mission
efectiveness
;uestion

7hich of the following is an

e6ample of diversity<
"usiness !ase for
Diversity
#odule '
Module #

+earning &b,ective
-
/nderstand the bene.ts that
diversity ofers organiations
$o% Do Organi&ations
"ene't (rom Diversity?

7ider perspectives on problem solving

8mproves mission efectiveness

!ositive organiational image that

helps in recruiting the best people for
the organiation

+arger set of "nowledge2 s"ills2

abilities2 and e6periences for meeting
the organiational mission
Pro)lem Solving and
Diversity

&rganiations with diverse members

bring%
-
Broader2 richer perspectives to problem
solving. Such organiations can more
directly pinpoint the de.nition of the
problem2 generate creative and innovative
solutions2 evaluate the solutions on many
important criteria2 and choose the best
possible solution.
*ives +our Organi&ation
A !ompetitive Edge
Diversity creates inclusiveness for
people with diferent "nowledge2 s"ills2
abilities2 e6periences2 and
perspectives. A breadth of
bac"grounds gives the organiation an
edge over organiations that mold its
members into sameness.
A diverse organization can react more quickly and
adaptively to organizational challenges
Additional "ene'ts

=igh perception of an organiational

climate of consistency and fairness

:reater pool of e6pertise2 information2

and e6perience for problem solving

4ocus upon everyone succeeding

#anaging diferent "inds of people

hones leadership s"ills

Stronger loyalty and commitment to the

organiation
Discuss the following%
How is diversity connected
to mission efectiveness?
What is Diversity
Management?
#odule )
Module ,

+earning &b,ectives
-
Knowledge of diversity management
-
8dentify factors that drive an
inclusive environment
-
/nderstand elements of an efective
diversity management program
-
8dentify bene.ts of diversity
management
What is Diversity
Management?

An inclusive environment that enhances the

contribution of all members to ful.ll the
organiation>s mission

Diferences are recognied2 understood2 and

valued

Accomplished through communication2

education2 policies2 programs2 selection2
retention2 mentoring2 leadership2 and individual
accountability
What is an -nclusive
Environment?

Active inclusion of all members in

the organiation

9aluing diferences among

organiational members

(ompeting for the best people

5educing negative behaviors that

can "eep people apart

(reating an environment where

everyone can develop their potential
.e/ects $igh Standards
Of
Performance

&rganiations that do not practice

diversity management e6pect less
from members from certain
bac"grounds.

&rganiations practicing diversity

management e6pect the best from all
members. They set high standards
and demand top performance from
everyone.
Essential of Diversity
Management

+eaders must be a proactive2

?e6ible2 and have the ability to
cultivate the advantages of
diversity2 while minimiing its
challenges.
Diversity Management
"est Practices

!ro@diversity beliefs demonstrated at

the all levels

+eadership commitment

Strategic planning

Tie to mission efectiveness

=arness capabilities and foster talent

Accountability2 measurement2 and

evaluation +in" to performance
Diversity Management
Advantages (or 0he
Organi&ation

(reates an image that improves recruiting

of members into the organiation

:ives your organiation a competitive

edge

8mproves problem solving

0nhances inclusion of all members

5e?ects high standards of performance

Stimulates individual development

!ontinue 1
Diversity Management
Advantages (or 0he
Organi&ation

(reates respect for the

contribution of every member

(oncentrates a focus upon the

mission2 which all members share

#a"es the organiation more

adaptable
;uestion
Discuss three components of
a successful diversity
management program.
!hallenges %ith Diversity
Management
#odule *
#odule *

+earning &b,ectives
-
Balancing inclusion
-
Suggestions to manage
misperceptions2 miscommunication
!hallenges %ith
Diversity

Balancing inclusion of everyone and

valuing diferences is not easy

Diversity management response%

-
Both inclusion and valuing diferences
are important for mission
accomplishment
-
Balancing ta"es time and efort but
results in a richer2 more proactive
leadership style
!hallenges %ith
Diversity

#isperceptions of diferent "inds of

people

Diversity management response%

-
Training about stereotyping and bias
can help reduce
-
Diferent types of people wor"ing
together toward a common goal
focuses perceptions upon performance
not stereotypes
!hallenges %ith
Diversity

Teams composed of diferent

"inds of people may not function
smoothly

Diversity management response%

-
Train teams in team dynamics
-
Allow su3cient time for teams to
iron out diferences among members
-
4ocus teams upon their mission
Answer the following%
Discuss three methods to
overcome challenges
associated
with diversity management.
Summary

Diversity is about leveraging human

potential2 which is critical to enhance
mission readiness.

Diversity management improves

mission readiness and organiational
efectiveness.

There are challenges to diversity

management2 but with the correct
tools the obstacles can be resolved.
5eferences

Admiral Mike Mullen (2006). hat ! "elieve# $ight tenets that

guide my vision %or the 2&st century 'avy. U.S. Naval Institute
Proceedings, 132(1)( &2)&6.

*aylor +o, (&--.). Cultural diversity in organizations: !eory,

researc!, and "ractice. /an 0rancisco# 1errett)2oehler.

3o"ert 4. /chneller (2005). #rea$ing t!e color %arrier: !e U.S.

Naval &cade'y(s )irst %lac$ 'ids!i"'en and t!e struggle )or racial
e*uality. 'e6 7ork# 'e6 7ork 8niversity 9ress.
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