IDEA is a Lodestone owned methodology, structured into a Insight-, Design-, Execute-, and Achieve phase to support all stages of global ERP program initiatives. Lodestone maintains its IDEA methods as SAP Solution Manager IDEA roadmaps The IDEA methodology is managed within Lodestone by using a Wiki application platform.
IDEA is a Lodestone owned methodology, structured into a Insight-, Design-, Execute-, and Achieve phase to support all stages of global ERP program initiatives. Lodestone maintains its IDEA methods as SAP Solution Manager IDEA roadmaps The IDEA methodology is managed within Lodestone by using a Wiki application platform.
IDEA is a Lodestone owned methodology, structured into a Insight-, Design-, Execute-, and Achieve phase to support all stages of global ERP program initiatives. Lodestone maintains its IDEA methods as SAP Solution Manager IDEA roadmaps The IDEA methodology is managed within Lodestone by using a Wiki application platform.
Page 2 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt How to use this example The presentation covers a complete IDEA cycle, covering all stages, phases, and workstreams
There is more material than you will need depending on the client situation pick the element that fit best in terms of volume and contents
The following elements have to be adapted to the specific client situation Timelines and duration of stages and phases Deliverables: Might have to be extended or reduced Indication of in scope/out of scope (color code applies only to fix price projects) Assignment of tasks to Lodestone, client business, client IT
In case you need additional material, please contact Jo-Ann Chua Page 3 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Overview slides Page 4 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt IDEA methodology Overview The SAP Solution Manager IDEA roadmaps give SAP implementation projects a rapid start, a clear structure and an access to the full library of the IDEA method accelerators IDEA is a Lodestone owned methodology, structured into a Insight- Design-, Execute-, and Achieve phase to support all stages of global ERP program initiatives Lodestone maintains its IDEA methods as SAP Solution Manager IDEA roadmaps The IDEA methodology is managed within Lodestone by using a Wiki application platform. Via the Wiki every Lodestone employee has got an access to the IDEA methodology and the ability for an active contribution to the methodology The methodology has proved to be successful in multiple large, international programs, and is continuously enhance with our experience The IDEA methodology is based upon the standard SAP ASAP roadmap, but enlarged by specific stages, accelerators, and tools to address complex business transformation requirements Page 5 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt IDEA methodology Knowledge sources Lodestone has based its methodology on SAP ASAP, Six Sigma and the international standard from the Project Management Institute (PMI) (www.pmi.org) It combines these standard methodologies with its own best practices and extensive experience from various global business harmonization and SAP rollouts projects with major global companies Lodestone trains its employee communities according to the Lodestone methodology and provides them with standard tools, templates and best practices to ensure high quality and consistency in project work
+ Extensive project experience and best-practices from complex business transformation project with major global companies Page 6 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Stages and work streams According to the methodology a business transformation live cycle can be divided into four stages and eleven work-streams as shown in the figure Business Process Management (BPM) Training (TRN) Org. Change Management (OCM) Project Management (PJM) Program Management (PRM) Data Management (DMA) Security and Authorization (SAA) Development Management (DEM) System and Performance Testing (SPT) Centre of Excellence (COE) Technical Infrastructure (TIN) Achieve stage Execute stage Design stage Insight stage Page 7 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Stages and phases on Solution Manager Page 8 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt IDEA on ASAP through the Wiki (HTML version) IDEA on ASAP link on the Wiki homepage provides access Information, documentation, and contact details are all available
Page 9 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt IDEA model based on five terms Stage, phase, work stream, work package, accelerator Execute Insight Achieve Design Global preparation Global realization Ongoing support, rollout and maintenance Global business blueprint Work streams Work packages Phases Stages Accelerators Page 10 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Long version of stage overview Responsibilities for single activities and deliverables have to be checked
Number and contents of columns client IT, client business, Lodestone have to be checked
Adapt logic of fixed price offer Page 11 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight phase Insight Program definition Insight preparation Strategic blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight M M Insight preparation Program definition Strategic blueprint Insight Insight Design Execute Achieve Page 12 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight phase Insight preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Insight preparation Program definition Strategic blueprint M M Main activities Main deliverables Defining the main prerequisites and directions Initiate and plan the Insight stage Set up Insight stage organization Set up Insight stage infrastructure Review the initial risks Check and adapt methods and structure of the Insight stage Insight phase kick off pack and workshop materials Overview and insight stage plan Insight stage project organization chart Insight stage roles and responsibilities High level risk assessment Documentation standards and naming conventions Documentation processes and tools Status management approach Updated budget Insight Design Execute Achieve Page 13 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Workstream Client IT Client bus. Lodestone Activities Insight phase Main activities Initiate and plan the Insight stage PRM C C C Set up Insight stage organization PJM C C C Set up Insight stage infrastructure PJM C C C Review the initial risks PRM C C C Check and adapt methods and structure of the Insight stage PRM C C C In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Insight preparation Program definition Strategic blueprint M M Insight preparation Insight Design Execute Achieve Page 14 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Workstream Client IT Client bus. Lodestone Deliverables Insight phase kick off pack and workshop materials PRM C C C Overview and Insight stage plan PJM C C C Insight stage project organization chart PRM C C C Insight stage roles and responsibilities PRM C C C High level risk assessment PJM C C C Documentation standards and naming conventions PRM C C C Documentation processes and tool PRM C C C Status management approach PRM C C C Updated budget PRM C C C Insight phase Insight preparation Main deliverables In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Insight preparation Program definition Strategic blueprint M M Insight Design Execute Achieve Page 15 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight phase Strategic blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Insight preparation Program definition Strategic blueprint M M Main activities Main deliverables Defining the main prerequisites and directions Understand the current strategic business objectives and as-is way of working Define/develop the strategic business objectives Describe major future business opportunities/initiatives Identify target benefits Conduct synthesis workshop with senior management and key stakeholders Document the strategic vision and case for change Describing the level 0 process overview Decomposing the processes to level 2 Developing high level KPIs for the organization at the appropriate levels within in the process model Develop a business rules matrix defining the structures within the operating model Strategic business objectives Identified business initiatives Target business benefits for the business initiatives Level 0 process overview Decomposition of processes to level 2 Strategy blueprint SAP mapping SAP solution map Operations design Business rules matrix Insight Design Execute Achieve Page 16 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight phase Workstream Client IT Client bus. Lodestone Activities Understand the current strategic business objectives and as-is way of working PRM C C C Define/develop the strategic business objectives PJM Describe major future business opportunities/initiatives PJM C C C Identify target benefits PRM C C C Conduct synthesis workshop with senior management and key stakeholders PRM C C C Document the strategic vision and case for change PRM C C C Describing the level 0 processes overview PRM C C C Decomposing the processes to level 2 PRM C C C Developing high level KPIs PRM C C C Develop a business rules matrix PRM C C C Main activities In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Strategic blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Insight preparation Program definition Strategic blueprint M M Insight Design Execute Achieve Page 17 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Workstream Client IT Client bus. Lodestone In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Strategic business objectives PJM C C C Business initiatives PJM Target business benefits for the business initiatives PJM C C C Level 0 process overview PRM C C C Decomposition of processes to level 2 PRM C C C Strategy blueprint PRM C C C SAP mapping PRM C C C SAP solution map PRM C C C Operations design PRM C C C Business rules matrix PRM C C C Deliverables Main deliverables Insight phase Strategic blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Insight preparation Program definition Strategic blueprint M M Insight Design Execute Achieve Page 18 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight phase Program definition Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight preparation Program definition Strategic blueprint M M Insight Main activities Main deliverables Details the strategies for the program Define the future setup of all related processes and organizations Definition of the scope and structure of projects, identifying the pilot project, and elaborating a implementation plan and sequence Define methods, techniques, tools, standards, and procedures that will be applied throughout the life of the program Consolidate the figures and set up a business case and describes the transformation concept Enterprise IT strategy Implementation scope and strategy Program Management strategy Data Management strategy Organizational Change Management strategy Business case Transformation concept Insight Design Execute Achieve Page 19 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Define the future setup of processes and organizations PRM C C C Definition of the scope and structure of projects, identifying the pilot project, and elaborating a implementation plan and sequence PRM C C C Define methods, techniques, tools, standards, and procedures that will be applied throughout the life of the program PRM C C C Consolidate the figures and set up a business case and describes the transformation concept PRM C C C Workstream Client IT Client bus. Lodestone Activities Main activities Insight phase Program definition Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight preparation Program definition Strategic blueprint M M Insight Insight Design Execute Achieve Page 20 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Enterprise IT strategy PRM C C C Implementation scope and strategy PRM C C C Organizational Change Management strategy PRM C C C Program Management strategy PRM C C C Data Management strategy PRM C C C Business case PRM C C C In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Workstream Client IT Client bus. Lodestone Deliverables Main deliverables Insight phase Program definition Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight preparation Program definition Strategic blueprint M M Insight Insight Design Execute Achieve Page 21 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Template setup and maintenance
Ongoing support, rollout & maintenance Global preparation Global business blueprint Global realization Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 M M Global blueprint Global realization Global preparation M Design Design Insight Design Execute Achieve Page 22 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global realization Global blueprint Global preparation M M M Design Main activities Main deliverables Initiate and plan the global implementation program Initiate and plan the global program Initiate and start planning of the template project Define and document the solution scope Define the implementation strategy, overall program plan, and schedule Define and document the program and project standards, guiding procedures and governance process Set up project organization Set up project infrastructure Review initial risk assessment High level program plan Detailed template project plan Template project charter High level risk assessment Solution scope Business scenario and process inventory Data migration strategy Develop implementation standards Develop program standards Project organization chart Project team training concept and plan System and client concept Design stage global template Template setup and maintenance
Insight Design Execute Achieve Page 23 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Initiate and plan the global program PRM C C R, A Initiate and start planning of the template project PJM C C R, A Define and document the level solution scope PJM C C R, A Define the implementation strategy, overall program plan and schedule PRM C C R, A Define and document the program and project standards, guiding procedures and governance process PRM R C R, A Set up project organization PRM R R R, A Set up project infrastructure PRM R, A C C Review initial risk assessment PRM R R R Workstream Client IT Client bus. Lodestone Activities Main activities In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global realization Global blueprint Global preparation M M M Design Design stage global template Global preparation
Insight Design Execute Achieve Page 24 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Workstream Client IT Client bus. Lodestone High level program plan PRM R R R, A Detailed template project plan PRM R R R, A Template project charter PRM R R R, A High level risk assessment PRM R R R, A Solution scope PRM R R R, A Business scenario and process inventory PJM C R, A R, A Data migration strategy DMA R R R, A Develop implementation standards PRM R R R, A Develop program standards PRM R R R, A Project organization chart PJM C C R, A Project team training concept and plan TRN C C R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Deliverables Main Deliverables Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global realization Global blueprint Global preparation M M M Design Design stage global template Global preparation
Insight Design Execute Achieve Page 25 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Global blueprint Finalize template project planning Define template scope Define communication strategy and plan Perform team training (phase specific) Develop end-user training strategy Prepare and conduct Business Requirements Workshops (BRW) (collect documentation about current processes, standards, systems) Propose and decide on solution for gaps Prepare and conduct White Smoke (WS) Workshop 1 (business process and design decisions, incl. rough cut prototyping) Create blueprint documentation Define center of excellence high level implementation plan Define system specification Quality review End-user training strategy Organizational Change Management plan Project team training Business scenario Business process flows Process Master List (PML) Functional specifications (RICEF list) Data conversion object list Authorization strategy Job role list Development and configuration standards Technical Change Management strategy User requirements specifications Business blueprint CoE high level processes Quality review report (incl. action plan) Realization phase WBS Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M BRW WS 1 Global realization M M Design Main activities Main deliverables Finalize the scope in all details and provide a "paper" solution for all processes using "White Smoke" workshops Insight Design Execute Achieve Page 26 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Global blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M BRW WS 1 Global realization M M Design Workstream Client IT Client bus. Lodestone Activities Main activities In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Finalize template project planning PJM R C R, A Define template scope BPM R R R, A Define communication strategy and plan PRM C R, A R Perform team training (phase specific) TRN C C R, A Develop end-user training strategy TRN C C R, A Prepare and conduct Business Requirements Workshops (BRW) PJM C R R, A Propose and decide on solution for gaps BPM R R R, A Prepare and conduct White Smoke Workshop 1 (WS1) BPM C R R, A Create blueprint documentation BPM R R R, A Define center of excellence high level implementation plan COE C C R, A Define system specification TIN R R, A Quality review PJM R R R, A Insight Design Execute Achieve Page 27 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Global blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M BRW WS 1 Global realization M M Design Workstream Client IT Client bus. Lodestone In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted End-user training strategy TRN C R R, A Organizational change management plan OCM C R R, A Authorization strategy SAA R R R, A Business blueprint BPM R R R, A CoE high level processes COE R R C Development and configuration standards TIN R, A C C Technical change management strategy PRM R R, A R Project team training TRN C C R, A User requirements specifications BPM C R R, A Business scenario, process flows and PML BPM R R, A R Functional specifications (RICEF List) BPM R R, A R Job role list SAA C R, A R Data conversion object list DMA R R, A R Realization phase WBS PJM R R R, A Quality review report (incl. action plan) PRM C C R, A Deliverables Main deliverables Insight Design Execute Achieve Page 28 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Global realization Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M Global realization M M WS 2 WS 3 Design Main activities Main deliverables Generate a SAP solution template according to the defined business blueprint Build template system (configuration) Build template system (RICEF development) Update template documentation Perform data cleansing Prepare and conduct White Smoke (WS) workshop 2 for approval of template system configuration Perform functional risk assessment Plan, prepare and execute unit- and integration testing Promote template scope to quality system Plan cut over Plan data migration Set up of global security and authorization concept Start pilot rollout preparation Prepare and conduct White Smoke (WS) workshop 3 for approval of tested template environment Quality review System configuration documentation Detail design specifications Data cleansing schedule Test strategy and plan Data migration plan SOP list Functional risk assessment procedure Unit-/integration test overview list Unit-/integration test scripts Unit-/integration test data Authorization matrix Cutover plan Promote changes to quality system Quality review/report (incl. action plan) Insight Design Execute Achieve Page 29 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Global realization Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M Global realization M M WS 2 WS 3 Design Workstream Client IT Client bus. Lodestone Activities Main activities In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Build template system (configuration) BPM R R R, A Build template system (RICEF development) DEM R, A R Update template documentation BPM R R R, A Perform data cleansing DMA R R, A Prepare and conduct White Smoke workshop 2 and 3 BPM C R R, A Perform functional risk assessment SPT R, A R Promote template scope to quality system TIN R, A C R Plan, prepare and execute unit- and integration testing SPT R R R, A Plan cut over PJM R R, A R Plan data migration DMA R R R, A Set up of global security and authorization concept SAA R R R, A Quality review PJM R R R, A Start pilot rollout preparation PRM R R R, A Insight Design Execute Achieve Page 30 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Global realization Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M Global realization M M WS 2 WS 3 Design Workstream Client IT Client bus. Lodestone In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted System configuration documentation BPM R R, A Detail design specifications DEM R, A R Test strategy and plan SPT R R R, A Authorization matrix SAA R R R, A Data migration plan DMA R R, A R Data cleansing schedule DMA R R, A R Unit-/integration test overview list SPT R R R, A Unit-/integration test scripts SPT R R R, A Unit-/integration test data SPT R R, A R SOP list PJM R, A R, A Functional risk assessment PJM R R R,A Cutover plan PJM/TIN R,A C R,A Promote changes to quality system TIN R,A C R,A Quality review/report (including action list) PRM C C R, A Deliverables Main deliverables Insight Design Execute Achieve Page 31 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Ongoing support, rollout and maintenance Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M Global realization M WS 2 WS 3 Month 10+ Design M Ongoing support, rollout and maintenance Main activities Main deliverables Stabilize the template, finish rollout plans, and finalize packaging of the rollout package Production support Going live check: verification session Performance monitoring for long term support Updated long term rollout plan Handover solution to centre of excellence Enhancement of global template Program closure Going live check: verification session report Updated long term rollout plan Program closure document Insight Design Execute Achieve Page 32 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Ongoing support, rollout and maintenance Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M Global realization M WS 2 WS 3 Month 10+ Design M Ongoing support, rollout and maintenance Workstream Client IT Client bus. Lodestone Activities Main activities Production support PRM Going live check: Verification session PRM Performance monitoring for long term support PRM Updated long term rollout plan PRM Handover solution to centre of excellence PJM Enhancement of global template PRM Program closure PJM In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Insight Design Execute Achieve Page 33 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Ongoing support, rollout and maintenance Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Global blueprint Global preparation M M WS 2 WS 3 Month 10+ Design M Ongoing support, rollout and maintenance Going live check: verification session report PJM Updated long term rollout plan PRM Program closure document PJM In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Workstream Client IT Client bus. Lodestone Deliverables Main deliverables Global realization Insight Design Execute Achieve Page 34 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Execute stage pilot and rollout projects Pilot and rollouts Local preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local blueprint Local realization Local preparation Local cut-over Local business blueprint Local realizatio n Local cut-over preparati on Local cut- over prep. Local cut-over Execute Execute Insight Design Execute Achieve Page 35 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Main activities Main deliverables Provide detailed planning and preparation for the local rollout and mobilize the local project team Update rollout project plan Detail blueprint WBS Define project goals and objectives Write local business case Identify project risks Define and document local project scope Perform DRAFT FIT/GAP against template Provide DRAFT solution for GAPs and develop effort estimate for solution (GAPS: legal requirements, translations for forms and reports, interfaces to local systems, specific requirements from major customers) Define local project organizational structure Define local project roles and responsibilities Prepare on-boarding documentation for project team Prepare local project infrastructure Prepare team training
Updated rollout project plan Business blueprint WBS Project charter Project communication plan Local business case Project organization chart Project roles and responsibilities Project effort estimation Resource plan Documented DRAF FIT/GAP analysis Project team training material Project risk management plan Execute stage pilot and rollout projects Insight Design Execute Achieve Page 36 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Workstream Client IT Client bus. Lodestone Activities Local preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Main activities Update rollout project plan PRM R R R, A Detail blueprint WBS PRM R R R, A Define project goals and objectives PRM R R R,A Write local business case PJM R A, R C Define and document local project scope PJM R R R, A Perform DRAFT FIT/GAP against template BPM R C A, R Provide DRAFT solution for GAPs BPM R C A, R Define local project organizational structure PJM C C A, R Define local project roles and responsibilities PJM C C A, R Prepare on-boarding documentation for project team PJM C A, R Prepare local project infrastructure PRM R, A C C Prepare team training TRN C C R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Execute stage pilot and rollout projects Insight Design Execute Achieve Page 37 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Workstream Client IT Client bus. Lodestone Local preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Updated rollout project plan PJM R R R, A Business blueprint WBS PJM R R R, A Project charter PJM R R R, A Project communication plan PJM R, A R Local business case PJM R R R, A Project organization chart PJM R R R, A Project roles and responsibilities PJM R R R, A Project effort estimation PJM C C R, A Resource plan PJM R R R, A Documented DRAF FIT/GAP analysis PJM R R R, A Project team training material TRN C C R, A Project risk management plan PJM R R R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Deliverables Main deliverables Execute stage pilot and rollout projects Insight Design Execute Achieve Page 38 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M BRW WS 1 Project team training (template scope and methodology) Perform user requirement workshop to identify local GAPs Agree on solution for local GAPs (reject, local add-on, extend template) Planning for implementation of GAPs (local add ons and template extensions) Prepare and conduct Business Requirements Workshops (BRW) Prepare local project documentation Align local data cleansing approach Align local data migration approach Identify and manage required organizational changes Define local end-user training strategy Conduct White Smoke (WS) Workshop to get blueprint approval Perform quality review
Local kick-off meeting Team and infrastructure setup Template training executed Documented FIT/GAP analysis Process Master List (PML) for project scope Functional specifications for approved local specifics Local business scenarios Local process flows and requirements Data cleansing and collection plan Local data migration object list Assessment of end-user role design Local training strategy Approved local blueprint Detailed work plan for realization phase Quality review/report (incl. action plan) Main activities Main deliverables Template enhancement with the local specifics, i.e., legal requirements, forms and reports. Strict change and scope management to keep local specifics to a minimum and ensure common processes Execute stage pilot and rollout projects Insight Design Execute Achieve Page 39 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M BRW WS 1 Workstream Client IT Client bus. Lodestone Activities Project team training (template scope and methodology) TRN C C R, A Perform user requirement workshop BPM C R R, A Agree on solution for local GAPs BPM R R R, A Planning for implementation of GAPs PJM R R R, A Prepare and conduct Business Requirements Workshops (BRW) PJM C R R, A Prepare local project documentation PJM R R R, A Align local data cleansing approach DMA R R, A C Align local data migration approach DMA R, A R R Identify and manage required organizational changes OCM C R, A R Define local end-user training strategy TRN C R, A R White Smoke Workshop to get blueprint approval PJM C R R, A Perform quality review PRM C C R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Main activities Execute stage pilot and rollout projects Insight Design Execute Achieve Page 40 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M BRW WS 1 Workstream Client IT Client bus. Lodestone Team and infrastructure setup TIN R R R, A Local kick-off meeting PJM R R R, A Template training executed TRN R R R, A Documented FIT/GAP analysis BPM R R R, A Process Master List (PML) for project scope PJM R R, A R Functional specifications for approved local specifics BPM R R, A R Local business scenarios BPM R R, A R Local process flows and requirements BPM R R, A R Data cleansing an collection plan DMA R R, A R Local data migration object list DMA R, A R R Assessment of end-user role design SAA C R, A R Local training strategy TRN C R R, A Approved of local blueprint PJM R R R, A Detailed work plan for realization phase PJM R R R, A Quality review/report (incl. action plan) PRM C C R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Deliverables Main deliverables Execute stage pilot and rollout projects Insight Design Execute Achieve Page 41 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local realization
Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Implement local add ons and template extensions (configuration, developments) Prepare testing for local scope and template extensions Set up/adapt authorization profiles Prepare test plan Promote local project scope to quality/productive environment Execute unit- and integration testing Execute data collection and cleansing Define data migration plan Prepare cut over plan Preparation of end-user training material Create/update local SOPs Prepare and execute data migration trial runs Promote local project scope to production environment Perform quality review Project report (scope, resources, timeline, risks) Configuration logs and development specifications Detail design papers Data conversion programs Functional risk assessment Test strategy and test plan Prepared test documentation (unit-, integration-, user acceptance) Unit- and integration test executed and signed off Data migration plan and schedule defined Cutover strategy and plan defined Training plan and training documentation Local SOPs defined Local authorization concept defined Approval of local build Quality review/report (incl. action plan) Main activities Main deliverables Implementation of the local specifics like local forms, additional local configuration, local interfaces, operational testing, end- user training Execute stage pilot and rollout projects Insight Design Execute Achieve Page 42 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local realization Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Workstream Client IT Client bus. Lodestone Activities Project team training (local realization) TRN R R R, A Impl. local add ons and template ext. (configuration, developm.) BPM/DEM R R R, A Build local RICEF DEM R, A R Prepare testing for local scope and template extensions SPT R R R, A Set up/adapt authorization profiles SAA R R R, A Prepare test plan PJM R R R, A Promote local project scope to quality/productive environment TIN R, A R Execute unit- and integration testing SPT R R R, A Execute data collection and cleansing DMA R R, A C Define data migration plan DMA R R R, A Prepare cut over plan PJM R R R, A Preparation of end user training material TRN R R, A R Create/update local SOPs OCM/BPM R R, A Prepare and execute data migration trial runs DMA R, A R R Perform quality review PJM R R R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Main activities Execute stage pilot and rollout projects Insight Design Execute Achieve Page 43 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local realization Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Workstream Client IT Client bus. Lodestone System configuration documentation BPM/DEM R R, A Detail design papers DEM R, A R Data conversion programs DMA R, A R, A Functional risk assessment PJM R R R, A Test strategy and test plan SPT R R R, A Training plan and training documentation TRN R R R, A Prepared test documentation SPT R R, A R Unit- and integration test executed and signed off SPT C R, A R Cutover strategy and plan defined PJM R R R, A Data migration plan and schedule defined DMA R R R, A Local authorization concept defined SAA R R R, A Local SOPs defined OCM/BPM R R, A Project reporting (scope, resources, timeline, risks) PJM R R, A Approval of local build PRM R R, A R Quality review/report (incl. action plan) PRM C C R, A Deliverables Main deliverables Execute stage pilot and rollout projects Insight Design Execute Achieve Page 44 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local cut-over preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Support local business during user acceptance testing Define and agree upon go-live criteria list Execute master and transactional data loads Carry out data verification Conduct end-user training Set up user profiles Create quality report Define action plan for open issues Go-live communication to business and customers Perform go no go decision Cut over support and bug fixing User acceptance testing executed and signed off Go-live criteria fulfilled and approved Data loads signed off and execute Date verification performed and accepted End-user training executed Training need analysis updated after training execution User profiles setup and blocked Project report (scope, resources, timeline, risks) Quality report signed Corrective actions defined and agreed upon Go live communication Detailed support organization for local cut-over defined Approval for go-live Main activities Main deliverables Complete the final preparation, system management, move from a pre-production environment to the live system Execute stage pilot and rollout projects Insight Design Execute Achieve Page 45 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local cut-over preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Workstream Client IT Client bus. Lodestone Activities Support local business during user acceptance testing SPT R R R, A Define and agree upon go-live criteria list PJM R R R, A Execute master and transactional data loads DMA R, A R R Conduct end-user training TRN A R R, A Carry out data verification DMA R R, A R Set up user profiles SAA R R, A Create quality report PJM R R, A Define action plan for open issues PJM R R R, A Go-live communication to business and customers PJM R R, A C Perform go no go decision PJM R R, A R Cut over support and bug fixing COE R R R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Main activities Execute stage pilot and rollout projects Insight Design Execute Achieve Page 46 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local cut-over preparation Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Workstream Client IT Client bus. Lodestone Deliverables Main deliverables User acceptance testing executed and signed off SPT C R, A R Go-live criteria fulfilled and approved PJM R R, A R Data loads signed off and executed DMA R R, A R Date verification performed and accepted DMA R R, A R End-user training executed TRN R R, A C Project report (scope, resources, timeline, risks) PJM R R, A Quality report signed PJM R, A R Corrective actions defined and agreed upon PJM R R, A R Approval for go-live PJM R R, A R Go live communication OCM R, A C User profiles setup and blocked SAA R, A R R Training need analysis updated after training execution TRN R R, A Detailed support organization for local cut-over defined COE R R R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Execute stage pilot and rollout projects Insight Design Execute Achieve Page 47 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local cut-over Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M End-user support Bug fixing Prepare and execute first month end closing Hand over from local project team to local organization Hand over to support organization and ongoing support Final Data loads executed and signed off (finance, after closing) Controlled ramp-up in Hyper-care mode Preparation of handover and handover sessions Main activities Main deliverables Ramp up live system and finalize cut-over, prepare handover to support organization Execute stage pilot and rollout projects Insight Design Execute Achieve Page 48 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local cut-over Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Workstream Client IT Client bus. Lodestone Activities End-user support BPM R R R, A Bug fixing BPM R R, A Prepare and execute first month end closing BPM R R R, A Hand over from local project team to local organization PJM R R R, A Hand over to support organization and ongoing support PJM R R R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Main activities Execute stage pilot and rollout projects Insight Design Execute Achieve Page 49 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Local cut-over Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Local realization Local blueprint Local preparation Execute Local cut- over prep. Local cut-over M M M M M Workstream Client IT Client bus. Lodestone Deliverables Main deliverables Final data loads executed and signed off (finance, after closing) DMA R R, A R Controlled ramp-up PJM R R R, A Preparation of handover and handover sessions PJM R R R, A In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Execute stage pilot and rollout projects Insight Design Execute Achieve Page 50 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Achieve stage sustain and continuous improvement Sustain and improve
Achieve stage sustain and continuous improvement Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Ensure sustain Continuous improvement System monitoring, management and tuning Incident and problem management Service management User authorizations and profiles management Change request and transport management Job scheduling Support pack and upgrade management Data archiving Available and efficient SAP systems Efficient service processes Satisfied end-users Business value generating SAP solution Archived solution data Main activities Main deliverables Ensure smooth operations of the live site Insight Design Execute Achieve Page 52 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Ensure sustain
Achieve stage sustain and continuous improvement Workstream Client IT Client bus. Lodestone Activities System monitoring, management and tuning COE Incident and problem management COE Service management COE User authorizations and profiles management SAA Change request and transport management COE Job scheduling DEM Support pack and upgrade management DEM Data archiving PRM Main activities Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Ensure sustain Continuous improvement In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Insight Design Execute Achieve Page 53 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Workstream Client IT Client bus. Lodestone Deliverables Main deliverables Available and efficient SAP systems COE Efficient service processes COE Satisfied end-users COE Business value generating SAP solution PRM Archived solution data PRM In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Ensure sustain
Achieve stage sustain and continuous improvement Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Ensure sustain Continuous improvement Identify, scope, and implement improvement projects (on top of all ensure sustain activities) Optimized SAP system Continuous improvement of business value Main activities Main deliverables Secure continuous improvement of business value Insight Design Execute Achieve Page 55 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Continuous improvement
Achieve stage sustain and continuous improvement Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Ensure sustain Continuous improvement Workstream Client IT Client bus. Lodestone Activities Identify, scope, and implement improvement projects (on top of all ensure sustain activities) PRM Main activities In scope of fix price offer Out of scope of fix price offer A = Accountable, R = Responsible, C = Consulted Workstream Client IT Client bus. Lodestone Deliverables Main deliverables Optimized SAP system BPM Continuous improvement of business value PRM Insight Design Execute Achieve Page 56 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Short version of stage overview Would be good for an overview of the IDEA stages
An overview of the 4 stages and the phases
A high level listing of activities; deliverables and timelines by stages Page 57 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt IDEA: Stage implementation approach Insight Achieve Design Execute Insight preparation Global preparation Local preparation Ensure sustain Global business bueprint Global realization Ongoing support, rollout and maintenance Local cutover Local business blueprint Local realization Local cutover preparation Strategy bueprint Program definition Continuous improvement Page 58 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt IDEA: Stage implementation approach Understand the current strategic business objectives and as-is way of working Define/develop the strategic business objectives, scope, and structure Document the strategic vision and case for change Define and document the solution scope Define the implementation strategy, overall program plan and schedule Build and test template system (configuration and RICEF development) Handover solution to centre of excellence Rollout project plan Perform DRAFT FIT/ GAP against template Conduct "White Smoke Workshop" to get blueprint approval Conduct testing Prepare cut over plan Hand over to support organization and ongoing support System monitoring, management and tuning Incident and problem management Service management Identify, scope, and implement improvement projects (on top of all ensure sustain activities) Key stakeholders Business owners Sponsors Program management Business owners Project team Key users Local business owners Project team Key users Centre of excellence Support team 6 months 10 months 10 months TBD Duration (estimate) Activities Required resources Insight Achieve Design Execute Page 59 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Timelines Please update according to the project!
M F J D N O S A J J M A M F J D N O S A J Year 1 Year 2 J M A M F J Year 3 Phases Global realization Local business blueprint Global business blueprint Local cut-over prep Execute Design Global project prep Local project prep Achieve Insight Local realization Ongoing support, rollout & maint Local cut over Page 60 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Stage: Insight Activities Initiate and plan the Insight stage Set up Insight stage organization and infrastructure Review the initial risks Understand the current strategic business objectives and as-is way of working Define/develop the strategic business objectives Identify target benefits Conduct synthesis workshop with senior management and key stakeholders Document the strategic vision and case for change Developing high level KPIs for the organization at the appropriate levels within in the process model Define the future setup of all related processes and organizations Definition of the scope and structure of projects, identifying the pilot project and elaborating a implementation plan and sequence Define methods, techniques, tools, standards, and procedures that will be applied throughout the life of the program Consolidate the figures and set up a business case and describes the transformation concept
Deliverables Insight stage project organization chart Overview and Insight stage plan High level risk assessment Insight phase plan and status management approach Insight phase kick off pack and workshop materials Updated budget Strategic business objectives Strategy blueprint SAP solution map Operations design Business initiatives Target business benefits for the business initiatives Enterprise IT strategy Implementation scope and strategy Program management strategy Data management strategy Organizational change management strategy Business case Transformation concept
Purpose Create a compelling and adaptive business framework for future business processes/scenarios aligned with all stakeholders I D E A Page 61 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Initiate and start planning of the template project Define and document the solution scope Define the implementation strategy, overall program plan and schedule Define and document the program and project standards, guiding procedures and governance process Define template scope Prepare and conduct business requirements workshops Prepare and conduct White Smoke Workshop 1. Create blueprint documentation Build template system (configuration and RICEF development) Perform data cleansing Prepare and conduct White Smoke Workshop 2 for approval of template system configuration Perform functional risk assessment Promote template scope to quality system Plan, prepare and execute unit- and integration testing Plan cut over Set up of global security and authorization concept Prepare and conduct White Smoke Workshop 3 for approval of tested template environment Production support Going live check: verification session Updated long term rollout plan Handover solution to centre of excellence Stage: Design Activities Deliverables High level program plan System and client concept End-user training strategy Organizational change management plan Data migration strategy Authorization strategy Development and configuration standards Technical change management strategy Business blueprint Business scenario Business process flows Process Master List (PML) Functional specifications (RICEF List) Data conversion object list System configuration documentation Test strategy and plan Authorization matrix Data Migration plan Cut over plan Unit-/integration test overview list Quality review/report (incl. Action plan) Going live check: Verification session report Program closure document Purpose Design and build of harmonized processes supported by common data standards, and realization of a system global template I D E A Page 62 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Stage: Execute Activities Update rollout project plan Detail blueprint WBS Write local business case Perform DRAFT FIT/GAP against template Perform user requirement workshop to identify local GAPs Planning for implementation of GAPs (local add ons and template extensions) Align local data cleansing approach Align local data migration approach Identify and manage required organizational changes Define local end-user training strategy Conduct White Smoke Workshop to get blueprint approval Prepare testing for local scope and template extensions Execute unit- and integration testing Execute data collection and cleansing Prepare cut over plan Preparation of end user training material Create/update local SOPs Promote local project scope to production environment Define and agree upon go-live criteria list Perform go no go decision Cut over support and bug fixing End-user support Hand over from local project team to local organization Hand over to support organization and ongoing support Deliverables Business blueprint WBS Project communication plan Project risk management plan Local kick-off meeting Documented FIT/GAP analysis Process Master List (PML) for project scope Functional specifications for approved local specifics Local business scenarios Local process flows and requirements Local data migration object list Configuration logs and development specifications Detail design papers Test strategy and test plan Training plan and training documentation Unit and integration test executed and signed off Cutover strategy and plan defined User acceptance testing executed and signed off Go-live criteria fulfilled and approved Approval for go-live Training need analysis updated after training execution Preparation of handover and handover sessions Purpose Implementation of harmonized processes by rolling out the template and managing organizational change I D E A Page 63 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Stage: Achieve Activities System monitoring, management, and tuning Incident and problem management Service management User authorizations and profiles management Change request and transport management Job scheduling Support pack and upgrade management Data archiving Identify, scope, and implement improvement projects (on top of all ensure sustain activities)
Deliverables Available and efficient SAP systems Efficient service processes Satisfied end users Business value generating SAP solution Archived solution data Optimized SAP system Continuous improvement of business value
Purpose Stabilization of harmonized processes after the systems are live and the management of continuous improvement I D E A Page 64 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt This is more focusing on an overview and explicitly explains difference between pilot and rollouts Mini version focused on description "Is that all there is?" Page 65 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight stage strategy blueprint and program definition Overview Improvement Insight stage contains a number of work packages setting the framework and direction for the program Strategic vision clarifies the overall direction the organization is heading to and aligns these results among all senior management. The strategic vision is the basis for all follow-up activities of the program, It describes the business objectives and collects ideas on business opportunities to reach the business objectives Macro design delivers a process overview down to level 2 representing the future operating setup. In addition, the processes are mapped to SAP solutions and a first cut of the future system landscape is sketched IT strategy and architecture: Future setup and governance of the new IT system landscape and the transformation process towards the system landscape Business case and transformation plan consolidates the figures elaborated in previous work packages sets up a business case and describes the transformation concept, thus preparing the necesSAAy qualitative and quantitative data for the program charter Finally program charter brings together all elements of the Insight phase and enables a formal sign off and closure
Strategy blueprint and program definition Global template Pilot Rollout Insight Design Execute Achieve Page 66 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Design stage global template Overview Creation of a global system and paper template that covers the majority of business processes, systems and data. The template system is created, including test scripts, training material, high level pilot plan, focusing on global harmonization of processes A core team of business and IT people from the client together with our consultants will design the template and prototype it, business involvement is ensured by following the White Smoke Workshop approach The template will cover global concepts and standardized processes for all business areas, plus standardized data settings and numbering conventions to support the clients business The template design will be based on SAP standard functionality wherever possible, any enhancements or modification to SAP standard functionality have to be covered by a business/benefit case and must be approved All requirements for new processes or process changes are coordinated by the central template team (template guardianship), consisting of business process owners and IT model owners Strong change control will be employed to manage and ensure the integrity of respective applications and infrastructure, all changes have to be approved by the change control board Only approved change requests are implemented Improvement Strategy blueprint and program definition Global template Pilot Rollout Insight Design Execute Achieve Page 67 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Execute stage pilot and rollout projects Overview (pilot) A pilot site has been chosen that is representative for the business needs across all sites. Focusing on one pilot site mitigates the risks that endangers business continuity and is seen as the best learning tool for client staff to familiarize themselves with the technical solution and global processes The pilot implementation will cover The pilot will prove the designed solution, before parallel rollouts to other countries are initiated The pilot will not only prove process design and system functionality but also the rollout approach During the template design and pilot implementation Lodestone experts will conduct knowledge transfer to client employees, allowing client to start building up an internal SAP expert team that can execute later rollouts and replace external consultants Improvement Strategy blueprint and program definition Global template Pilot Rollout Insight Design Execute Achieve Page 68 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Execute stage pilot and rollout projects Overview (rollouts) All rollouts follow the same project phases as the pilot implementation, with defined tasks, deliverables, and responsibilities To ensure business continuity the rollout team will also provide a post go-live support to each country, while continuing with the next rollout The external time and resources required for the rollouts decrease constantly since solutions developed in earlier implementations can be leveraged across various countries Client will build up an internal organization to support all countries that are live on SAP; the pilot implementation will be supported by the core team Cross functions work streams such as scoping, rollout planning, security, and authorization, testing, training, and data migration management will be covered centrally across all rollouts, to ensure consistency across all rollouts and focused risk and issue management Improvement Strategy blueprint and program definition Global template Pilot Rollout Insight Design Execute Achieve Page 69 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Achieve stage sustain and continuous improvement Overview Lodestone will assist the client to setup and implement a powerful and sustainable support organization The built support organization is responsible for the daily support and takes over the planned rollouts in new market organizations after program closure Improvement Strategy blueprint and program definition Global template Pilot Rollout Insight Design Execute Achieve Page 70 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Alternative non-scientific soft version Activities and deliverables represent a client example and have to be adapted!
They are not always in line with the typical IDEA approach Page 71 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Project timelines Insight stage Week Week Week Week Week Month Month Month Year Week Week Week Week Week Week Week Insight Design Strategy blueprint Process and organization review Business case transform. conc., project charter Program definition Program preparation Phases IDEA Insight stage establishes the project team and the necesSAAy infrastructure and procedures required, elaborates a compelling and adaptive business framework for future business processes/scenarios aligned with all stakeholders and details the strategies for implementation, program management, change management and data management, the future IT setup. It combines all results and decisions in a business case, a transformation concept and a program charter Insight Design Execute Achieve Page 72 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight: Strategy blueprint Detailed timelines strategy blueprint Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Process/organization review and strategy vision Program definition Strategic blueprint M Strategy blueprint establishes a compelling and adaptive business framework for future business processes/scenarios. It describes the level 0 process model and develop it further down to a level 2 process model representing the future operating setup and evaluating the benefits of changes Business case trans- form. conc., project charter M M M Week Month Month Week Week Week Week Business rules matrix Develop business rules matrix Opportunities/target benefits Describe opportunities/target benefits Define SAP mapping/SAP solution map Process model Process macro design Gaps identified Fit/Gap-Workshop process macro design SAP mapping/SAP solution map Fit/Gap-Workshop organization, and roles Prototype Workshop Define key performance indicators Org. setup, roles and responsibility Key performance indicators Organization, roles and responsibilities Deliverables Prototype, deltas identified Activities Aligned strategy blueprint Define service level agreements Service level agreements Approval Workshop OCM/Training Strategy Gaps identified Page 73 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Insight: Program definition Detailed timelines methodology and validation CLIENT will use the Lodestone IDEA methodology and the validation approach incorporated in it. However, IDEA has to be tailored and sized to the CLIENT requirements in order to deliver all necessary elements and at the same time chose an efficient approach. At the same time it has to be decided, if and how the methodology already used in the ongoing projects can be integrated results will be aligned in two workshops Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Process/organization review and strategy vision Program definition Strategic blueprint M Business case trans- form. conc., project charter M M M Month Week Week Week Month Week Week Deliverables Activities Approval Workshop OCM/Training Strategy Aligned methodology/validation Approval WS meth./validation/document Org. setup, roles and responsibility Validation plan Create and approve validation plan Review development/customizing stand. Doc. catalogue/templates Fit/Gap Workshop method./validation Identified gaps Revized standards Review method./validation approach Analyzed approach Integrate IDEA into current approach Right sized project method. Define document catalogue and templates Page 74 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Program definition Strategic blueprint Insight: Program definition Detailed program strategies Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Process/organization review and strategy vision M The program strategies stream within program definition of the Insight phase sets the cornerstones for the overall implementation strategy by defining the template scope, the sequence of country-rollouts and the pilot country, by setting up the organizational change vision and the data management strategy. In addition, the overall program management strategy is set up Business case trans- form. conc., project charter M M M Week Week Week Week Week Month Month Program management tools Program management organization Data management strategy Approved OCM/training strategy Approval Workshop OCM/training strategy Training strategy Organizational change vision Organizational Change Mgmt. Strategy Approved PM/implementation Approval Workshop PM/implementation Roadmap and rollout approach Implementation strategy Approval Workshop data mgmt. strategy Data management strategy Org. setup, roles and responsibility Approved data mgmt. strategy Training strategy Deliverables Activities Page 75 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Master data strategy development approach Master data strategy is key for global solutions Implementa- tion approach Target benefits Analysis Roadmap Define strategic benefits Define operational benefits Define cost benefits Define effort for implementation and change Elaboration of different transition paths with pros and cons Alignment with overall business and IT roadmap Change management concept
Strategic framework As Is analysis Understand as- is process structure and behavior Fix scope Understand and deepen context (business strategy, products, process architecture, organization) Illustrate system land- scape with all data sources Identify As-Is master data situation (design areas along the master data strategy) Identify optimization potential (short term, middle term, long term)
1 2 Design Constitute rules for structures Define rules for terminology and syntax Constitute number range, data fields etc. Structures & standards Master data processes with roles for apply, maintain and close for master data Data quality concept Data ownership Processes & organization Business requirements for system support Assessment of different system setups MDM vs. ECC Revise system landscape Decide about leading system per process Systems & technology 3 4 5 6 7 Constitute key design principles Potential changes, fit/gap to best practices Master data strategy The following approach will be applied for the master data objects materials, customers, vendors, and routing database Page 76 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Program definition Strategic blueprint Insight: Program definition Detailed IT strategy and architecture Month 1 Year Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Insight Process/organization review and strategy vision M IT strategy and architecture defines the funDMAentals of IT approach to the program and aligns it with the enterprise IT strategy. It contains the design of the ERP architecture as well as the definition of the IT operational processes, the organizational structure of the support organization and the technical change management processes and tools Business Case Trans- form. conc.,project charter M M M Week Week Week Week Week Month Month Activities Org. setup, roles and responsibility Approved IT org. and proc. Technical CM processes/tools Define IT change management Approval workshop IT org. and proc. Define ERP architecture ERP Systems/clients/flows Approval Workshop OCM/Training Strategy Define IT operation IT Services/infrastr./organiz. Deliverables Define IT organization Support organization setup Page 77 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Project timelines Design stage Week Week Week Month Month Month Month Year Year Week Week Week Week Week Week Week Week Week Week Week Week Week Program preparation M2 Label M3 Phases Solution build Solution test Global realization Label M1 Label Global blueprint Global blueprint signoff (White Smoke Workshop 1) Global system configured (White Smoke Workshop 2) Global system tested (White Smoke Workshop 3) Design (template) Insight Design Execute Achieve Page 78 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Business process design slides/flows Abstracts of reengineering opportunities Proposal for org structure Gap list from blueprint phase Pre-reading for participants Agreed organizational structures Agreed business processes and concepts Decisions for closing identified gaps Selections of business processes/solutions to be shown at WS2 Deliverables Design stage global template "White Smoke" Workshop 1 Month Year Month Month Month Global blueprint Progr. prep. WS 1 Global realization Design (template) Solution build Solution test M M M Agree on blueprint deliverables (scope and solutions) as starting point for the realization phase Sign off/approval of key deliverables Formally close blueprint phase Objectives Perform and finalize business process modeling and prepare slides to demonstrate the business processes with key business activities Prepare abstracts on reengineering opportunities (slides) representing key statements/decisions Elaborate org structure based on business processes collected and proposals for mandatory/best practice solutions Prepare list of open decisions to be made for closing identified gaps and work out options and proposals Preparation Present proposal for organizational structure set up Present key content of reengineering opportunities Present options and proposals for closing gaps and for degree of standardization (mandatory/best practice) Present business processes on slides containing key activities incl. brief description and responsibilities. Discuss planned/defined harmonization per key activity Define business processes and/or functionalities to be shown at WS2 Execution Insight Design Execute Achieve Page 79 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Detailed slides with further explanations of SAP functionalities shown in SAP Slides with description of new/pending decisions to be made incl. proposals of team Pre-reading for participants Share touch and feel of SAP solutions worked out Agree on proposals made for remaining decisions Agree on rough cut prototype (RCP) solutions and sign off prototype Identify and agree on remaining tasks for closing realization phase Define solutions to be shown at last WS3 Deliverables Design stage global template "White Smoke" Workshop 2 Month Year Month Month Month WS 1 Global realization Design (template) Solution build Solution test M M M Show configured solutions in SAP Match expectations/business understanding with solutions presented with or without SAP Collect areas for adjustments of current solutions Objectives Configure and set up SAP to be able to show selected business scenarios, processes and solutions Prepare synopsis and detailed slides for SAP demos Prepare slides for solutions worked out which will not be shown in SAP (e.g., interfaces/solutions based on functional specifications) Work out proposals for new/pending decisions Preparation Present solutions in SAP (processes and functionalities). Use 2 beamers to have slides for illustration and SAP screen in parallel Present solutions not shown in SAP Present proposals for new/pending decisions and agree on proposal or define mitigating actions Execution Global blueprint Progr. prep. Insight Design Execute Achieve Page 80 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Detailed slides with further explanations of SAP functionalities shown in SAP Slides with solutions worked out since WS2 Pre-reading for participants Agree on core deliverables and sign off global realization phase Deliverables Design stage global template "White Smoke" Workshop 3 Month Year Month Month Month Global blueprint Progr. prep. WS 1 Global realization Design (template) Solution build Solution test M M M Show additional configured solutions in SAP Present solutions for adjustments identified in rough cut prototype (RCP) Compile repository of core standards for SC approval Objectives Work out solutions for adjustments requested in RCP WS Configure and set up SAP to be able to show business processes and solutions selected in WS2 Prepare synopsis and detailed slides for SAP demos Prepare slides for solutions worked out but not shown in SAP (e.g., interfaces/solutions based on functional specifications) Preparation Present solutions in SAP (processes and functionalities). Use 2 beamers to have slides for illustration and SAP screen in parallel Present and discuss solutions worked out Execution Insight Design Execute Achieve Page 81 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Execute stage pilot and rollout projects Rollout concept To achieve the objectives of ensuring process consistency throughout the whole program, accelerating the speed of the project and thereby managing the risk of parallel localization in a single instance system environment, the deployment should be done using the following rollout concept Pilot implementation to prove the template concept After the pilot implementation the former template team will be split into regional cluster rollout teams and a smaller central team to become the overall central deployment team Cluster rollout teams are composed of central deployment team members and local business representatives Rollout clusters have been formed by grouping sites of one or more countries together, to be confirmed during global realization phase There might be concurrent cluster deployments to support timely program execution The central deployment team members ensure template compliance during the rollouts (template guardianship) Set-up of strict overall change control governance to endorse template compliance All configuration is done by central deployment team Page 82 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Drivers for the cluster sequence after pilot To determine the most appropriate rollout approach the following major drivers should be evaluated Fast realization of business benefits, which are determined by Degree of harmonization and standardization of business processes globally Ensuring consistency on a global level throughout the whole program Dependencies between rollout sites Geographical location Shared/interfaced processes/systems Business interfaces between sites Status of global ERP rollout per site Balancing speed of implementation versus risk of business disruption Resourcing aspects Availability of resources (numbers, skills) Leveraging experienced teams (e.g., "snowball" effect) Handover from external to internal resources for deployment Age and maturity of As-Is ERP applications Execute stage pilot and rollout projects Page 83 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Month Month Month Month Month Month Month Month Month Month Month Month Month Month Month Month Month Month Execute stage pilot and rollout projects Pilot and rollouts Local preparation Year Rollout Europe Local cut-over Local data concept Local realizatio n Local cut-over preparati on Execute Execute All rollouts are following a common scheme that ensures whereas the pilot rollout will be the prove of concept for this approach. The following rollouts should be generally clustered by region to enable a "moving" rollout team. The starts of the parallel rollout streams is generally delayed by 23 months to establish an efficient handover. The duration of the rollouts is estimated with an average of 2 months per country (which may vary slightly by complexity) Rollout Europe Rollout APAC Rollout Americas Insight Design Execute Achieve Page 84 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Potential governance and rollout approach Central governance with parallel overlapping regional deployments Central team Strong governance to manage overall success Ensures consistency of template and central systems Provides and monitors consistent approach, tools, methodologies and lessons learned to all regional projects Coordinates and supports cross-regional topics Developments Migration, testing and training Communication, change management Basis and infrastructure Authorizations Regional rollout teams Responsible for successful regional and local project execution Key resources deployed in subsequent rollouts Close contact with involved business responsible within the cluster Benefits of chosen approach Right combination of central governance and local speed Early ramp-up of key regional resources to build regional rollout teams Key people continuity across rollouts to ensure quality and speed Overlapping regional rollouts speed-up rollouts Americas time zone EMEA time zone Asia Pacific time zone Core 3 Core 2 Core 1 Core 3 Core 2 Core 1 Core 3 Core 2 Core 1 HRCL X HRCL 1 HRCL X HRCL 1 HRCL X HRCL 1 Central Template Pilot C o r e
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Page 85 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Program timelines Design and Execute phase Overall timeline The first step of the global rollout of the new solution and processes will be the implementation of the pilot cluster
The further global rollout will be realized in at least 3 parallel streams which will be organized according to regional clusters (e.g., EMEA, Americas, APAC) Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec Quarter 1 Quarter 2 Quarter 3 Quarter 4 Design Execute SC cockpit CH Hub solution Rollout pilot Rollout sites Country X Page 86 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Month Month Month Month Month Month Month Month Month Month Month Month Month Month Achieve stage sustain and continuous improvement Sustain and improve Year Achieve Ensure sustain Continuous improvement Ensure sustain Continuous improvement Insight Design Execute Achieve Page 87 August 20, 2014 IDEA Method Overview Slides_REVIEWED.ppt Lodestone Management Consultants AG Obstgartenstrasse 27, Kloten 8058 Zrich, Switzerland Phone: 41 44 434 11 00 Fax: 41 44 434 11 01 www.lodestonemc.com Belgium Canada China Czech Republic Germany Poland Portugal Romania Singapore Switzerland Thailand United Kingdom USA Australia