General Overview of

Integrated Management System

IMGB
Integrated Management System
SC Doosan IMGB approaches the principles of quality, environment, health and safety in defining and implementing the Integrated
Management System.
SC Doosan IMGB approaches the principles of quality, environment, health and safety in defining and implementing the Integrated
Management System.
DIMGB implements and applies the requirements of EN ISO 9001/00! except 7.3 clause
esign and development!, EN ISO 1"001/009 and O#S$S 1!001/00% for"
# Manufacture of castings $ferrous and non%ferrous& up to 3'( tons)
# Manufacture of forgings up to 3(( tons)
# Manufacture of machined items $rough or finished machined& up to 3*( tons)
# Manufacture of as cast + as forged components for nuclear po,er plants.
-ustification for exclusion is due to"
a. the design of manufactured product is customer property, thus the requirements and
performance are entirely and totally in accordance ,ith customer specifications)
.. the acceptance criteria of the product are specified .y customer)
c. the decision for using is at the customer disposal
DIMGB implements and applies the requirements of EN ISO 9001/00! except 7.3 clause
esign and development!, EN ISO 1"001/009 and O#S$S 1!001/00% for"
# Manufacture of castings $ferrous and non%ferrous& up to 3'( tons)
# Manufacture of forgings up to 3(( tons)
# Manufacture of machined items $rough or finished machined& up to 3*( tons)
# Manufacture of as cast + as forged components for nuclear po,er plants.
-ustification for exclusion is due to"
a. the design of manufactured product is customer property, thus the requirements and
performance are entirely and totally in accordance ,ith customer specifications)
.. the acceptance criteria of the product are specified .y customer)
c. the decision for using is at the customer disposal
/he organi0ation identifies and manages numerous interconnected activities. 1ny activity using
resources, managed in order to ena.le the transformation of inputs to outputs, is considered as a
&ro'ess. 2ften the outputs from one process constitutes direct the inputs to the next process.
/he organi0ation identifies and manages numerous interconnected activities. 1ny activity using
resources, managed in order to ena.le the transformation of inputs to outputs, is considered as a
&ro'ess. 2ften the outputs from one process constitutes direct the inputs to the next process.
/hrough process approach!, the organi0ation aims to 3eep under control .oth the performed
processes $including su.contract ones&, and their interaction..
/hrough process approach!, the organi0ation aims to 3eep under control .oth the performed
processes $including su.contract ones&, and their interaction..
Integrated Management System Processes
Doosan IMGB intent to approach the (DC$ methodology $(lan)Do)C*e'+)$'t& at the business
process, ,hich implies to group the processes into the follo,ings macro%process categories"
planning, implementation, measuring, and continuous improving.
Doosan IMGB intent to approach the (DC$ methodology $(lan)Do)C*e'+)$'t& at the business
process, ,hich implies to group the processes into the follo,ings macro%process categories"
planning, implementation, measuring, and continuous improving.
Implementation the 451 model to processes level
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assurance of resources and infrastructure for process
B,SINESS (-OCESS
Sequence of Processes
Two processes are in interaction when the outputs of a phase of the precursor
process constitutes input data for the next step of the process.
Two processes are in interaction when the outputs of a phase of the precursor
process constitutes input data for the next step of the process.
# Integrated management processes are organi0ed into four levels:
a. management processes)
.. resources assurance processes)
c. product reali0ation processes A operational control)
d. measurement, analysis, improvement processes.
# 9ach process implementation comply five stages:

planning stages)

resources ensuring stages)

operating stages)

monitoring and measuring stages)

improving stages.
# Integrated management processes are organi0ed into four levels:
a. management processes)
.. resources assurance processes)
c. product reali0ation processes A operational control)
d. measurement, analysis, improvement processes.
# 9ach process implementation comply five stages:

planning stages)

resources ensuring stages)

operating stages)

monitoring and measuring stages)

improving stages.
Interaction of processes Integrated Management System
Management
responsi.ility
4roduct
reali0ation
:esource
management
Measurement,
analysis and
improvement
C,S.OME-S
C,S.OME-S
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Satisfa'tion
-e/0irements
Continual improvement of
Integrated Management System
@alue%adding activities Information flo,
In&0t O0t&0t
Process 1
-e/0irements
Satisfa'tion
-e/0irements
Satisfa'tion
-e/0irements
Satisfa'tion
Integrated Management System
6uild up IMS

Manual Integrated Management

5ontrol 4rocedure

;eneral 4rocedure

Bor3 4rocedureAInstruction
Implement in company
Surveillance

third part audit

customer audits

internal audits
7p%to%date Manual Integrated Management

5ustomers

2,ner

Surveyor 6odies
Doosan IMGB maintain a Integrated Management System certified according with
ISO 9001100! ISO 1"0011002 O#S$S 1!001100%
Certifications as manufacturer
Certifications as manufacturer
C3
Duality
Manual
Duality 5ontrol
4rocedures
Duality ;eneral
4rocedures
4rocess Spec.+ Instructions
!ierarchy of System "uality Documents
ocuments + :ecords
# Call for witness
ins&e'tion
Design 3 Im&lement 4MS
# 40ality Man0al
# (ro'ed0res
CEO Com&any
4MS 'onsolidation
# ISO 90011000
# Draft &ro'ed0re
# Certifi'ates
# $greements
CEO
Originator De&t5
$ll De&ts5
Internal a0dit
# $0dit (rogramm
# $0dit re&ort
# C$-
CEO
$0dited De&t5
Self 64$7
4C 3ND.
Corre'tive/&reventive
$'tions
# 40ality re&ort
# Com&laints
# C$-
$ll de&ts5
CEO
40ality Control
(rod0't Control
Control of Do's3-e'ords
# -e&orts
# $0dit re&orts
# C$-s
# 40ality re&orts
$ll de&ts5
40ality Manager
4C 3ND.
$0dited de&ts
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# S&e'ifi'ations
# Contra't
# 4I.(
# 4I.( revisions
Mar+eting
Engineering 34C
(rod0't Control
Com&lains review
# Claim s*eet
# C0stomer C$-
# (ro&osals for
'orre'tive a'tions
Claims Committee
(ro8e't Manager
(rod0't Control
S0&&liers assessment # $0dit re&ort
CEO
(0r'*asing De&t5
(0r'*asing
# (ro'esses 9ist
# $'tivities
# (otential
S0&&lier 9ist
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# E)mail: ;a<
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Control of
Non)Conform (rod0't
# NC-
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# (art
# Meas0rements
(resentation &art at
final ins&e'tion
# Call for witness
40ality Manager
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S*o&
(laning 3 (C
# $&&roved
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S0&&lier In&0t (ro'ess O0t&0t C0stomer
# -;4
# C0stomer S&e'5
Contra't review
# Confirmation
of 'a&a>ility
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&re&aring
# ND. &ro'ed0re
Self 6ND.7
$r'*ieve
ND. tests &lanning
# Man0fa't0ring
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# -e/0est Bill # ND. re&ort
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s0>'ontra'tant
# -e/0est of
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# ND. re&ort
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(ro8e't Manager
S0>'ontra't
# -e/0est Bill # ND. re&ort
(ro8e't Manager
40ality Control 40ality Control
# Deadline 9ist
of 'ali>ration
# Cali>ration
-e/0est Bill
9a>oratory
Maintenan'e
(resentation of &arts at
final ins&e'tion 6witness7
Maintenan'e of ND.
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# Standards
6$S.M: CC# 7
S0&&lier In&0t (ro'ess O0t&0t C0stomer
DOOS$N IMGB
DOOS$N IMGB
CUSTOMER
ESTIMATION&PC
-;4
NO
ENGINEERING
-;4
YES
NO
Risk Assessment
QA&NDT
Kick of Meeting

Confirming consumtions

Estim!ting "e!# time

$%

Conc"usions
&sign!tures' "ist(
YES
re%revie,
Decision
MARKETING
negoti!te
Contr!ct
c!s) f"o*
re+ie*
9stimate 5ontract Sheet
9stimate Summary Sheet
/echnical 1pproval
first,negoti!te
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Shop 2rder
/echnical ocEs
/echnical 1pproval+
9stimation Sheet
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5ontract
5ontract
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and deadlines
agreement
spread
5ontract :evie,
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issue MI4
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for
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#
8o nonconformity ,ithout 85:
#
8o 85: ,ithout finding out root cause
#
Gor each root cause to install
corrective actions
Inspector
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spread
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15 NC- identifi'ation
5 (rod0't identifi'ation
?5 #istory of non)'onformities
"5 Non)Conformity and -esol0tions
25 $tta'*ed do'0ments
D5 Clos0re Control
%5 NC- tra'+
*H
System -e&orts
Several &re'onfig0red re&orts are availa>le
on t*e -e&orts Se'tion5
$ll 0sers: in'l0ding 0nre'orded a''o0nts are a''e&ted
$t t*is moment: ? re&orts are defined1
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5Defe't ty&e
?5NC- list
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System -e&orts / Stat0s -e&ort
.*is re&ort offer 1
# on)line stat0s for ea'* NC-
gro0&ed >y stages
# older /0e0e
# send reminder messages to
older /0e0e >y admin re/0est
*I
System -e&orts / Defe't ty&e -e&ort
.*is re&ort offer 1
# t*e on)line stat0s >y defe't ty&e
# $nalyti'al
# Gra&*i'al
3eeping MME
in conformity conditions
identification of MME
in order to allo, fixing
the state of cali.ration
metrological cali.ration of MME
in adequate moments,
at specified periods or
prior the utili0ation
protection of MME
.et,een utili0ations


$a& initial revie,
C9$IMEs
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MEE.ING
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M$-AE.ING
FES
5laim record
preliminary revie,
inform top management
milestones
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final revie,
it is esta>lis*ed1
C
root causes
* technical%economical decision
3 correctiveApreventive actions
J customer communicationAnegotiate
Duality lever
(rod0't
design
(ro'ess design
(rod0'tion
(rod0't /0ality
7se
appropriate
quality
improvement
tools to develop
,or3
procedures that
red0'e
man0fa't0ring
varia>ility and
costs
esign for
fe,er 3ey
characteristic,
simplicity,
relia.ility, and
inspecta.ility
'0stomer
;ollow
&ro'ed0res
esta.lished
during quality
planning.
5ontrol
process .y
record onto
.-=
40ality (oli'y Statements
40ality: Environment: #ealt* and Safety
# Doosan IMGB S$ 6DIMGB7 oosan ;roup Mem.er, has a continuous focus on quality#
environment# health and safety performance and ,hich ,ill .e .uilt into all internal
processes and involves all employees.
# DIMGB is committed to meet needs and e$pectations of our customers and other
interested parties, .y complying ,ith specifications, international standards and legal
regulations, not only technically and commercially, .ut also ethically in the ,ay ,e conduct
our .usiness.
1ll organi0ation is focused on the customer and all interested parties.
# /he top management is responsi.le for developing the quality policy, environment, health
and safety policies, setting performance o.Kectives, communicating this policy to the
employees and any other party ,ith an interest in DIMGB, and providing the resources to
implement these policies.
# Satisfaction of customers and other interested party is a 3ey issue for DIMGB5 2ur
approach is to develop partnerships ,ith 3ey customers and other interested parties in
order to learn and understand .oth their requirements and expectations and to .uild
together a strong and dura.le relationship.
# /op management engages to improve continuously the quality of our products and
services in order to o.tain competitive .enefit for our customer and ourselves.
40ality (oli'y Statements
40ality: Environment: #ealt* and Safety
# /op management engages, .y promoted solutions, to ta3e preventive actions for
pollution prevention, decrease of ,aste and resources consumption $materials and
energy& in order to diminish any impact upon the environment. 1lso, ,e engage to ta3e
preventive actions against accidents and professional illness in in order to enhance
continuous the performance in field of occupational health and safety.
# /op management do the .est for integrity, initiative, superior products and services
.oth our customers and the respect for people and environment protection. Be ,ill
meet the commitments according to environment, health and safety legislation and
regulation and also, other applica.le settlements to ,hich the organi0ation su.scri.es.
# 2ur quality performance is managed, implemented, monitored and measured .y our
Integrated Management System outlined in our Management Integrated Manual.
# DIMGB settles upon aligning to requirements of the ISO 9001: ISO 1"001: O#S$S
1!001 and as ,ell as other regulations that have impact upon its activities.
<argest :unner 6lades in the Borld
made in RomaniaF
<argest :unner 6lades in the Borld
made in RomaniaF
T)!nk -ou.
Eng. Ion Saru Eng. Ion Saru