By : Kaza Sudhakar General Manager Department of Payment and Settlement Systems Reserve Bank of India Bank Card & ePayment 2005 2
Constraints Issues
Geographical spread Delays in receiving credits
Low levels of banking automation Uncertainty of payments
Inadequate communication Reconciliation issues
Gaps in postal infrastructure High fraud potential
Administrative Burden
Banking Infrastructure of India 3 Payments Systems Vision Objective : To Provide A Safe, Secure, Sound and Efficient payment and settlement system for the country Increase Efficiency of the Payments systems Customer Facilitation for each of the payment system products 4
Payment System Developments Initiatives driven by the Reserve Bank of India Increase in the number of centers offering MICR clearing
Introduction of High Value Clearing at additional centers
Electronic Clearing Services - debits and credits
Electronic Funds Transfers and Special Electronics funds transfer
Real Time Gross Settlement System (RTGS)
Cheque Truncation
NEFT
5
Payment System ..RBI Vision Banks to focus on:
Senior Management Involvement Creating awareness amongst customers Create Inter-bank products Electronic Delivery Channels- ATMs, Kiosks, Website, etc., Reasonable Pricing STP to drive down costs Solutions tailored to customers needs
6 The Road Blocks Attitude It is something new.. We are comfortable with the existing order. Failure to think ahead The difficulty in marketing new products. The resistance from vested interests and those interested in the existing order. 7 Benefits of RTGS Real-time Payment Settlement: Payments settled in real time on a transaction-by-transaction basis, as soon as they are accepted by the system.
No Credit Risk :- There is no credit and settlement risk involved in RTGS system for receiving participant as each payment transaction is settled instantly.
Predictability of Cash Flows:- RTGS facilitates predictability of cash flows as customers know when their accounts will be debited or credited.
Benefits to Economy : The instant finality of payments ensures fast, secure and irrevocable settlement of major business and financial market transactions 8 Issues relating to growth in RTGS Awareness.. -Create independent counter at branches.. -Create user friendly delivery channels and offer dedicated products through. >a robust website >a kiosk >an ATM >or menu driven user friendly interface at the banks branches. Charges.. -Some of the banks have reduced charges substantially..Rs.25 to Rs.50 per transaction
9 RTGS .. Coverage
11300 Branches of 95 Bankscovering 508 Clearing Centres. Nearly 800 cities/towns covered. 79 Banks offering Customer Transactions Delivery Channels to reach the different categories -- Website -- ATMs -- Kiosks RTGS should be extended to all the CBS / AWB branches. Customers desire RTGS facility at an affordable price. 10 EFT and SEFT net settlement system Electronic Funds Transfer (EFT) and Special Electronic Funds Transfer (SEFT) facilitate paperless inter and intra-bank settlements; both inter and intra-city. There is no Maximum value limit for an individual SEFT/ EFT transaction. EFT is available at 15 locations: Mumbai, Kolkata, New Delhi, Chennai, Bangalore, Hyderabad, Ahmedabad, Chandigarh, Trivandrum, Jaipur, Nagpur, Guwahati, Bhubhaneshwar, Patna and Kanpur.
11 EFT and SEFT SEFT participation is voluntary and participating banks have discretion to define branches that can participate in SEFT SEFT covers approximately 3200 networked branches of 35 banks in over 180 cities (currently). Two Settlements every day from November 2, 2005 10.30am 3.00 pm Working Group on EFT for Capital Markets
12 Some EFT Products EFT for crediting Merchant Establishments of Credit Cards, Point of Sale, Smart Cards.
Corporates crediting Suppliers through EFT. Railways and Defense Suppliers credits.
Routing Foreign credits to beneficiaries in India.
Cash Management Product Beneficiaries Credits.
EFT interface on internet allows customers freedom to credit beneficiaries in other banks without visiting their bank
Banks having EDI interface with Govt. Departments say for example Customs, can credit payments like duty drawback etc., into accounts of other banks instead of giving pay orders. 13 Some EFT Products The Govt. Departments can also be credited through EFT from various banks.
Some Government Bodies like DGFT receive license fees from lakhs of exporters, which can be done through EFT.
The analogy can be extended to pvt. Companies which receive payments from lakhs of dealers/franchisees. 14 Local ECS Available at the 44 Clearing Centre. (15 RBI Centres, 23 SBI Centres, 2 PNB, 1 Union Bank, 1 Corp Bank, 1 Andhra Bank and 1 SB of Indore) Funds transfer on T+2 basis.. Available for Credit as well as Debit. 15 11 How ECS Works - Process flow User Institution Beneficiaries A/Cs Destination banks service branches Destination branches Clearing House Sponsor Bank Data on Day- 1 Reports on Day-1 Reports on Day-1 Credit on Day-2 E n c r y p t e d
D a t a
o n
D a y - 1
16 ECS - Processing of Uncredited Payment Instructions contd... User Institution Destination banks service branches Destination branches Clearing House Sponsor Bank Encrypted Output Data on Post Settlement Day-1
Return Data submitted on Post Settlement Day-1 Return Advice on Post Settlement Day-1 17 Centralised ECS Available at 15 centres.. Submit data file at one location and get credit across 15 locations.. Funds transfer on T+2 basis.. 18 Banking Products based on ECS ECS Credit Corporate users credit Dividend, Interest and other types of warrants. RBI uses ECS credit for crediting RBI bonds interest to the bond holders. Most Corporates and Govt. Departments use ECS credit for Salary credit 19 Banking Products ECS Credit.. Monthly payments to Suppliers etc., Merchant Establishments for Credit Cards, Smart Cards and Point of Sale debit cards. Pension Payments of big Govt. Depts. like Defence, Railways etc.,
20 Banking Products for ECS Debit Credit Card payments Utilities payments .. Telephone, Cell phones, Electricity bills Equated Monthly Instalment payments of personal loans School fees 21 Banking Products for ECS Credibility issues in ECS debit solved by internet. The customer first validates the bill through Internet and thereafter the User releases the ECS Debit 22 What Corporates Should Do???? Analyse the payments and receipt stream Identify the payments for each type of product. (RTGS, SEFT, ECS and EFT) Put a mechanism in place for receipts and payments. Demand the Required Products from your Bank !!!