GROUP 3:

1. Trn Phng Tho

2. Trn Th Thy Tuyt
3. Phm Th Kim Thoa
4. Trn Th nh Nguyt
5. Nguyn Th Thu Thanh
6. Phan Th Nh Qunh


Interpersonal communication
I. ORAL COMMUNICATION:
1. Definition
2. Reasons for communicating
3. Some diseases in communication
4. Tips for successful communication
5. A combination of both face to face and online
communication
II. BODY TALKS:
1. Gesture & body language
2. The face & the eyes






WHAT DOES COMMUNICATION MEAN?
An accomplishment: talking together, discussing,
consulting, telling.
An interaction: a knowing look, a gentle touch, a
hard push, a shaking hand, a wave,
WHY DOES PEOPLE COMMUNICATE?
In order to:
Inform
Request
Persuade
Create understanding between people
Build trusting relationship



DO YOU THINK THAT COMMUNICATING
MEANS OPENING DOORS B/W PEOPLE ?
YES!
Opening doors give people the tool to:
Be closer.
Understand deeply about their partner.
Share feelings, opinions, thoughts.
Improve the partnerships.






6 DISEASES IN COMMON COMMUNICATION
1. Inferiority diseases:
Be shy, regardless themselves.
Lose their unique personality.
2. Fear disease:
Not dare to express their thoughts and feelings.
Make them become passive.
3. Suspicion disease:
Be suspected about what partners say.
Make the relationships become worse & worse.


4. Resistance disease:
Like to argue with others.
Force other people to follow them.
5. Calculation disease:
Be selfish, superficial.
Only know their own benefits and interests.
6. Haughty disease:
Look down on the others.
Take advantage of the relationships.
HOW CAN WE MAKE SUCCESSFUL
CONVERSATIONS?
SOME TIPS/ USEFUL HABITS:
Sincerely listen
Pay complements
Remember names
Maintain eye contact
Remember common interests
Use body languages
Always update hot news
Dont interrupt the conversation
Follow up 8 tips above

WOULD YOU PREFER FACE TO FACE OR
ONLINE COMMUNICATION?
FACE TO FACE
Be direct & traditional
Reduce misunderstanding

Feel more friendly

Be more confident & active
Waste much time

Long distance
Can be delayed/interrupted
Be difficult to control the
angry


ONLINE
Be indirect & modern
Be easy to give
misunderstanding
Feel more suspicious &
more strange
Be more passive
Save time with very fast
speech
Shorten the distance
Maybe it doesnt happen,

THEREFORE:

Combining of both ways: face to face and
online communication.
Using the suitable communicating method at the
right time & depending on each case.

WHAT DOES SHE MEAN?
TRY TO GUESS
WHAT IS BODY LANGUAGE?
A form of non-verbal communication.
Using the parts of a body (arms, hands, legs)
Expressing the feelings and emotions that words
sometimes cant do.
DO YOU THINK THE BODY LANGUAGE
CAN MEAN MUCH MORE THAN WORDS?
YES!
In life:
Especial formula for deaf-mute
Can guess peoples mind and emotions
Distinguish b/w the trust & a lie
In presentation:
Be a masterful/ successful communicator
Clarify meanings and emphasize important messages
Attract the attention of audiences
NO!
Be misunderstood
Lack of knowledge
Abuse or use incorrectly in communicative
situation
People from different cultures can interpret body
language in different ways

THE FACE
The key to understand your innate
abilities, talents, communication
style, careers and relationship.
Send many non- verbal body language
Give clues about the character
What does a face really tell us about someones
personality?
Forehead, lips, eyes, nose, mouth
The first impression , do you trust?
Not always correct
THE EYES
The lamp of the body
The most direct contact we make with
people & express our feelings most sincerely.
Reveal the most about someone
see the kind of person that person is

Means that you an figure out a persons thoughts, feelings
just by looking at how their eyes respond to your questions.
Why are the eyes called the windows of the soul?
Show the true emotions: fear, pain, sadness, gladness, danger
or sometimes sexy, enticing and full in love.
Show who really who are in the inside and what you are really
thinking.

The eyes are the windows of the soul