Académique Documents
Professionnel Documents
Culture Documents
Presented by:
RIT Academic Support Center
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Thought-provoking Questions
How many of these questions can you answer:
What types of writing have you done in the
past and do you expect to do in the future?
What are the six characteristics of good
writing?
Hint: What makes you think, This is great
writing! (instead of the opposite)?
Why do we need to know about our
audiences?
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Thought-provoking Questions
How many of these questions can you answer:
How do we incorporate structure words and
trigger words?
What do you know about technical writing?
Types of Writing
Examples of types of writing include:
Narrating
Evaluating
Analyzing
Arguing/Persuading
Responding
Summarizing
Examining/Investigating
Observing
Technical
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Characteristics: Organization
Organization
Organization is the internal structure of
writing and how the pattern of how ideas are
organized.
When the organization is strong, the idea
flows smoothly.
Characteristics: Voice
Voice
Voice is the writer speaking to the reader in a
way that is unique to each writer.
Writers give their writing a personal flavor
and attitude.
Characteristics: Conventions
Conventions
Conventions are the mechanics of writing
such as spelling, punctuation, and grammar.
Writing that has been proofread and edited is
strong.
Characteristics: Presentation
Presentation
Presentation refers to how the writing looks
on the page.
The visual elements of font and size of print,
how the writing is arranged on the paper (or
screen), the use of graphics and charts.
Good writers are aware of the impact the
appearance of their writing has on readers.
What is the impact on the reader?
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Questions: Audience
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Audience
Regarding your audience, ask yourself:
Who are they?
Why are they interested?
What do they already know about your
topic?
What do they need/want to know about
your topic?
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Audience (cont.)
Regarding your audience:
How can you use your audiences
background and experiences to your
advantage?
What is your call to action what do you
want your audience to do?
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Structure Words
Part of word choice is structure words and
trigger words.
If you are making points:
Point it out, The four reasons why . . .
First, second, third, and finally
A second proposal under consideration would add
high-tech features to the Social Security card
allowing employers to scan it with specially
equipped laptop computers.
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Trigger Words
If you are contradicting what was said in the
first part of the sentence:
but, on the contrary, yet
despite, rather, instead
however, although
while, in spite of, nevertheless
Neither bill specifies what the biometric would be,
but it could range from a simple digital photo to a
fingerprint or even an iris scan.
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make points
support with examples
bring up something important
signal a conclusion
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technical reports
specifications
reference manuals (e.g., installation materials)
operating instructions (e.g., user documentation)
policies and procedures
proposals
presentations
brochures
Web pages
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Resources
Contents adapted from the following websites (which
are excellent resources for further study):
http://fvwp.uwosh.edu/writings/2005writings/jennifer
heidl-knoblochjodydrakepro.ppt
http://owl.english.purdue.edu/owl
http://www.dotnet.com/~rblock2/six_traits.htm
http://www.answers.com/topic/technical-writer
Annual Editions Computers in Society 08/09,
Boston: McGraw Hill.
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