Telecom And OSS

2007 - Proprietary and Confidential Information of Amdocs.

Security Level Classification - Sensitive

Ranjeev Kumar

Telecom
> Telecom deals with the transmission of signal
(Voice or data) over long distance using
electronic devices.
> Communication can be achieved using different
ways:
> Mobile, Fixed lines, DSL etc.
> Optical Fibers, Copper lines etc.

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

What do Telecom companies do ?

> Own and Operate a Network
> Lease Network capacity from/to other Telcos.
> Provide the service to customers, using the
networks.
> To provide better service to customer Telcos
system divided into two support systems:
> BSS Business Support System
> OSS Operation Support System.

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

BSS
> BSS Business Support System
> System which supports Business functions
> Focus on customer, order, services and money
> Examples : Call-center system, order
management, service catalogues and billing
systems.

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

OSS
> OSS Operation Support System
> System which support the operation of the
Network
> Focus on Network equipment's, connections,
technologies and services
> Examples: Network Inventory, Network
Activation, Fault Management etc.

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Relationship between OSS and BSS

.
> Here OSS is passed
service orders and
supplies service
assurance information to
the BSS layer is often
referred to as 'Orders
Down, Faults Up'.

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

OSS Continued.
> Order management systems allow to coordinate
the process of configuring the network to deliver
the services ordered by a customer.
> Inventory systems allow to accurately track their
network assets, and assign those assets to
customers.
> Activation systems allow to turn up (activate)
services on the network/service infrastructure.

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Inventory Management
> Store all the information regarding Equipment
available in its Network.

> To process an order, Inventory system must be

queried to determined whether or not the
requested service can be supplied.
> Is the proper equipment is in place or must new
Equipment be installed?

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Network Objects
> Network Elements (Device)
> Bays
> Shelves
> Cards

> Ports
> Cross Connects

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Juniper MX960 Router

10

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Juniper Device

11

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Glossary
> CLLI Code Common language location
identifier code, a system devised for identifying
the location of device in a Network
> First 4 char is City, next 2 State, next 2 Building
and last 3 are entity name.

> Example:

12

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Glossary
> ECCKT Exchange Carrier Circuit Identification
> GUI Graphical User Interface
> IXC Interexchange Carrier
> QoS Quality of Service

> API Application programing interface

13

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive

Thanks

14

2007 - Proprietary and Confidential Information of Amdocs. Security Level Classification - Sensitive