Académique Documents
Professionnel Documents
Culture Documents
Careers in Hospitality
Honesty
Willingness to work hard
Team player
Willingness to work long hours
Ability to deal with stress
Good decision-making skills
Good communication skills
Dedicated to exceptional service
Desire to exceed guest expectations
Service orientation
Solid work experience
Involvement in on-campus and professional
organizations
Positive outlook
Good GPA
Initiative
Self-assessment
strengths to maximize
Pinpoint weaknesses to minimize
Pinpoint opportunities to use to your
advantage
Pinpoint threats to neutralize
www.queendom.com
Ethics
Integrity
Respect for human life
Self-control
Honesty
Courage
Golden rule
Reasonable person standard
Social Responsibility of
Business
Issues include:
Truth
in menu
Nutrition and obesity
Atkins diet
Recycling
Ronald McDonald House
Careers in Restaurants
Restaurant industry employs over 12
million people
Management positions:
Owner
President/vice president
General manager
Restaurant manager
Bar manager
Kitchen manager
Figure 2-1
Example of a Career Path in Travel and Tourism
Careers in Lodging
Management trainee
General manager
Rooms manager
Director of marketing and sales
Director of human resources
Director of finance
General manager
Banquet manager
Kitchen manager
Bar manager
Staffing
Sales
Registration
Marketing
Other
Walker: Introduction to Hospitality
Management, 2nd edition
Meeting planning:
Event planner
Meeting manager
Conference
coordinator
Convention
planning
Event management:
Weddings
Parties
Corporate
events
Bar mitzvahs
Catering
Entrepreneurial
Figure 2-10
A Career Path as a Catering Manager
and crafts
Little League baseball
Tennis
Various camps
Figure 2-11
A Career Path in Recreation, Leisure, and
Amusement and Theme Parks
Careers in Gaming
Dealer
Slot attendant
Marketing director
Casino surveillance
General manager
Suppliers:
Food
and beverage
Furniture
Furnishing and equipment
Figure 2-13
Career Path in Allied Areas
Mentoring:
Someone
practical training
Shadowing:
Gain
Resumes
information
Accomplishments
Education
References
Cover letter
Academic record
Extracurricular activities
How to Interview
Prepare
Trends
On-campus recruiting
Cutting cost on training
50-hour workweek to minimize burnout
Professionalism
Ethical standards