Topic:

PIA CARGO

HEADLINES
Introduction
Network
Cargo Tracking
Product and Services

HEADLINES
Frequently Asked Questions
Booking Contacts

Queries and Concerns

Conclusion

INTRODUCTION

PIA Cargo
PIA Cargo commenced operations in 1974, with flights to the USA,
Europe, and Hong Kong on the B-707 aircraft.
PIA Cargo has the unique distinction of introducing Pakistan's fruits
to international markets.
PIA Cargo earns valuable revenue for Pakistan International Airlines
and provides a massive boost to Pakistan's wide spectrum of
exports.
The aggressive growth of PIA Cargo coupled with PIA's rapidly
expanding passenger operations, empowers customers with a range
of cutting-edge cargo products and services.
In addition to offering cargo services, PIA Cargo also arranges
charter flights to lift meat, livestock and relief goods within and
outside Pakistan.

Commodities
PIA Cargo transports a range of commodities across Pakistan as well
as a growing list of global destinations.
The commodities that PIA Cargo ships run the gamut from edibles
such as meat and vegetables, to textiles, paper products, laboratory
equipment, and even un-cremated human remains.
PIA Cargo also specializes in the uplift of special cargo such as
relief goods, live animals (sheep, cows, camels, horses), and
shipments for cargo aircraft.
These commodities are uplifted on leased freighters as and when the
need arises.

PIA Cargo - Network

PIA's Cargo's dynamically expanding network serves
scores of global destinations, while alliances with
major carriers enable PIA Cargo to reach out to the
rest of the world.
Note: In UK, USA and Europe, all other destinations
are covered by interlining and trucking.

Product And Services

Maxload
Key Features
Primarily providing airport to airport services
20% discount on market rates on shipments having a
density of (350 Kg / CBM)*
No quantity restriction
Smaller shipments also benefiting from the discount
Full online track n trace option
* Perishables & Dangerous Goods not included. Conditions
may apply

Maxload
Business Benefits
Boosts profitability through savings on freight
charges
Improves access to information about shipment
whereabouts uptil delivery at destination
Streamlining you entire air cargo supply chain

Product And Services

PREMIUM FREIGHT
Key Features
Highest Priority Boarding (Confirmed Space)
No Commodity Restriction (Except Perishable &
Human Remains)
Booking made on strictly flight specific basis.
Complete on line tracking
Money Back Guarantee (Premium Charges only)
Available Space Guaranteed

PREMIUM FREIGHT
Business Benefits
Time definite delivery will enable your business to
go further and achieve the required reputation.
Enhanced control over the shipment will
streamline the supply chain process.

PREMIUM FREIGHT
Restrictions

Human Remains would not be included in Premium Freight.

Shipments will be accepted for PK network points only.
The uplift guarantee covers only the airport-to-airport basis.
The uplift guarantee applies to confirmed bookings only after the
cargo is accepted at the airport warehouse at the station of uplift.
The guarantee would not apply if the offloading or non-uplift is a
result of delays or misconnection arising from late incoming
aircraft, mechanical or technical faults.
The guarantee would also not apply if no-uplift is a result of
factors beyond PIA Cargos control (including, but not limited
to, acts of God, riots, strikes, war, local disputes, weather
conditions, third party disruptions and defaults or omissions
made by the forwarder, shipper or the agent).

Air Cargo Tracking

Through this online tracking facility you can get real
time status information on your shipment. Simply
select the airline, verify or change the prefix of your
shipment number, enter the AWB number, click on
the Submit button and this system will automatically
retrieve and display the current status of your cargo.
Carrier
Prefix
AWB#
SUBMIT

Frequently Asked Questions

What is Air Cargo?
Air Cargo means anything which is carried or needs to be
carried in an aircraft, booked from one destination to another,
under an Airway Bill.
What Quantity of Shipment can be booked as Cargo on
PIA?
Any quantity of shipment can be booked through PIA Cargo.
There is no weight limit on either higher side or the lower.
However for huge or odd sized shipments which may prove
difficult to load on the aircraft.

How Can I book My Shipment Through PIA

Cargo? Procedure, Documentations,
Regulations?
The Shipment needs to be handed over to PIA Cargo Booking Offices (In
Pakistan and abroad) directly or through a certified Cargo Agent.
An Airway Bill will be issued against the shipment. The shipment will be
put up for customs clearance which is normally through Customs Approved
Agents and then handed over to PIA.
PIA will deliver it at the destination to the consignee designated by the
shipper in the Airway Bill.
However goods that are prohibited due to the regulations of the country of
destination will be declined acceptance.
Dangerous Goods, Live Animals, Perishable items, Human Remains,
Valuable Items have specific regulations (both at Origin & Destination)
which need to be followed as per the IATA requirements.

How is Cargo Tariff Calculated?

Cargo Tariff is charged on per Kilogram basis; on either the
weight or the volume (which ever is higher). Goods, for
example, Live Animals, Dangerous Goods, Perishables, and
Valuables etc which require special handling are charged
accordingly.

How to book Live Animals?

Each kind of animal has got different requirements for air
shipment regarding the size & type of the cage, health
certificates and other documentation. These regulations vary
from country to country.

What are Dangerous Goods? How to

Ship Dangerous Goods?
Dangerous Goods are the articles or substances which are
capable of posing a significant threat to health, safety, property
or the environment and which are classified as per the IATA
Dangerous Goods Regulations.
Each type of Dangerous Good has been allocated a specific
UN number. Specified cargo instructions must be followed for
their Documentation, Handling, Packing and Loading
PIA strictly complies with the IATA Dangerous Goods
Regulations (as given in the IATA DGR Manual). In order to
book a shipment, an IATA certified agent or the nearest PIA
booking office may be consulted for instructions / assistance.

Dangerous Goods Are Classified As

Under;

Explosives
Gases
Flammable Liquids
Flammable Solids
Oxidizing Substances
Poisonous / Toxic Substances
Radioactive Materials
Corrosives
Miscellaneous Dangerous Goods

How can Human Remains be booked on

PIA?
Death Certificate from Licensed Medical Practioner /
Hospital.
No-Objection / Clearance Certificate from the local
Police Authorities
Coffin Packing Certificate / Embalming Certificate
No Objection Certificate from the concerned embassy (In
case of International Transportation)

What is Un-accompanied baggage

(UAB)?
It is the baggage shipped as Cargo consisting of only
personal effects and articles of the passenger (including
apparel, portable musical instruments, portable
typewriters, sports equipment, etc)
But the baggage, not include machinery, machine spare
parts, money, securities, jewellery, watches, furs, films,
cameras, tickets, documents, liquors, perfumes, and
articles of household furnishing and merchandize).

Does PIA offer Compensation for Lost /

Damaged Cargo?
PIA Cargo is committed to take good care of the Cargo Shipments.
PIA does offer compensations to the shipper.
Generally the legal liability is;
US $ 24 / Kg on International Sectors*
Pak Rs. 500/Kg on Domestic Sectors*

*Conditions may apply.

For valuable items, the value of the goods must be declared at the
time of the booking of Cargo. In this case, Valuable Goods Handling
Charges and Insurance will have to paid by the shipper. The
compensation will be according to the Declared Value of the
Shipment.

PIA Cargo - Booking Contacts

Select a Region:
Select a Country:
Select a City:

PIA Cargo - Queries and Concerns

CARGO CUSTOMER SERVICES CENTRE - PIA Head Office
Working hours 8:30 - 17:30 PST (+5GMT)
Phone:+(92-21) 904-3981 / 904-3982 / 904-3983
Fax:+(92-21) 904-4017
E-mail:cargo@piac.aero
Mailing Address:
Manager Cargo Customer Services Centre,
Cargo Division, PIA Head Office,
Quaid-e-Azam International Airport,
Karachi 75200, Pakistan.

Conclusion

Thank You

Teachers
Remarks