Académique Documents
Professionnel Documents
Culture Documents
MANAGEMENT
RESPOND EFFECTIVELY
First things first
RESPOND EFFECTIVELY
Is Your Student Anxious?
Be
Supportive
RESPOND EFFECTIVELY
Is your student DEFENSIVE?
Be
Directive
BE DIRECTIVE!!!
BE DIRECTIVE
Non Verbal Communication
Watch your
Body language
Facial expressions
Gestures
Allow personal
space
2013-14 School Bus Driver
Inservice
BE DIRECTIVE
Para verbal Communication
The way you say it makes a difference
BE DIRECTIVE
Integrated Experience
Your attitude
is very
important
10
BE DIRECTIVE
Rational Detachment
Keep it
together
11
INTERVENTION SKITS
Watch for these Strategies or Tools
Nonverbal Communication
Personal space, body language
Integrated Experience
Attitude
Rational Detachment
Calm and in control
2013-14 School Bus Driver
Inservice
12
BE DIRECTIVE
Set Limits
Be clear and reasonable
13
BE DIRECTIVE
Set Limits - 5 Step Approach
1.Explain which behavior is inappropriate
2.Explain why behavior is inappropriate
3.Give reasonable choices with
consequences
4.Allow time for student to choose
5.Enforce consequences
2013-14 School Bus Driver
Inservice
14
VIDEO:
Trouble on Board
Managing Crisis Situations
15
BE PREPARED TO RESPOND
Is Your Student
Acting Out Violently?
Violence Response
Procedures
16
BE PREPARED TO RESPOND
FIGHTS
Five Tactics
1.Pull over
2.Use distraction
3.Verbal intervention
4.Evacuate if necessary
5.Summon assistance
2013-14 School Bus Driver
Inservice
17
RESPONSE TO ASSAULTS
Be Prepared!
18
RESPONSE TO ASSAULTS
Two Types of Assaults
1.Grab
2.Strike
19
RESPONSE TO WEAPONS
Have a Plan.
20
RESPONSE TO WEAPONS
Five Strategies
1.Stay calm
2.Dont disarm or restrain
3.Talk quietly, even tone
4.Negotiate
5.Time is your ally
2013-14 School Bus Driver
Inservice
21
RESPOND EFFECTIVELY
Tension Reduction
Situation
Cools Down
22
RESPOND EFFECTIVELY
Therapeutic Rapport
Support
Encourage
Prevent future
crisis
23
SUMMARY
Know your students
Establish expectations
Identify problems
Respond to problems
Keep yourself and students safe
24
SUMMARY
If anxious, be supportive
If defensive, direct with options
Ways to act out:
Fights
Assaults
Weapons
25
EVALUATION
1. Name three ways to appreciate
and respect your students.
Know students names
Greet daily
Be a positive role model
26
EVALUATION
2. Name three ways to establish
expectations.
Post rules
Explain rules
Set limits
27
EVALUATION
3. Name the four levels of problem
behavior.
Anxiety
Defiance
Acting out
Tension reduction
28
EVALUATION
4. What are the four responses to
problem behavior?
Supportive
Directive
Responsive
Therapeutic rapport
29
EVALUATION
5. Name two intervention strategies.
Non-verbal
Para verbal
Rational detachment
30
EVALUATION
6. Name the two different types of
physical assault.
Strike
Grab
31
EVALUATION
7. Identify two ways to respond to
being confronted with a weapon.
Stay calm
Talk quietly
Negotiate
Time is your ally
32
THE END
33