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Six
SIGMA


INTRODUCTION
WHAT IS SIX SIGMA?

Six Sigma at many organizations


simply means a measure of quality
that strives for near perfection.
Historical overview
Ø Six sigma were first formulated by Bill Smith at
Motorola in 1986.
Ø Designed to improve manufacturing processes &
eliminating defects.
Ø In Six Sigma, a defect is defined as anything that could
lead to customer dissatisfaction.
Ø Six Sigma is a registered service mark and trademark
of Motorola.
Ø Identify & remove defects and error in manufacturing
processes
Why six sigma?
• Intense competitive pressures – especially from rapid
globalization.
• Greater consumer demand for high quality products
and services.
• Top management (and stockholder) recognition of the
high costs of poor quality.
• The availability and accessibility of large data base.

Six Sigma at Motorola
ØSales and Marketing
ØProduct design
ØManufacturing
ØCustomer service
ØTransactional processes
ØSupply chain management

Ø
General Electric
Ø Saved $750 million by the end of 1998.

Ø Cut invoice defects and disputes by 98


percent, speeding payment, and creating
better productivity.

Ø Streamlined contract review process, leading


to faster completion of deals and annual
savings of $1 million.
Ø
Honeywell: Six Sigma Plus
ØInitiated Six Sigma efforts in 1992 and
saved more then $600 million a year
by 1999.

ØReduced time from design to


certification of new projects like
aircraft engines from 42 to 33 months.

ØIncreased market value by a


compounded 27% per year through
fiscal year 1998.
Ø
REASON TO CONSIDER
SIX SIGMA
• Bigger companies have “Train the
Trainer” programs.
• Easy to apply but, difficult to learn.
• Big companies make six sigma as part of
a goals to employees.
SIX SIGMA LEVELS
• Levels of six sigma performance

NEAR PERFECTION
CASE STUDY

Mr. Ramakrishna implementing


six sigma in his day to day life.

And the result was……

 “NEAR TO PERFECTION”
SIX SIGMA METHOD
There are two Key method for six sigma

1)DMAIC 2) DMADV

i) Define 6 i) Define


ii) Measure σ ii) Measure
iii) Analyze iii) Analyze
iv) Improve iv) Design
v) Control v) Verify
SIX SIGMA METHODOLOGY (DMAIC)
Define

Measure

Control

Analyse
Improve
DMAIC Steps
1. Define

1. Define 2. Measure 3. Analyze 4. Improve 5. Control

• Identify projects that are measurable


• Define projects including the demands of the
customer and the content of the internal process.
• Develop team charter
• Define process map

DMAIC Steps
2. Measure

2. Measure 3. Analyze 4. Improve 5. Control


1. Define

• Define performance standards


• Measure current level of quality into Sigma. It
precisely pinpoints the area causing problems.
• Identify all potential causes for such problems.

DMAIC Steps
3. Analyze

1. Define 2. Measure 3. Analyze 4. Improve 5. Control

• Establish process capability Types for tool analysis


• Define performance objectives 1) Process mapping
2) Failure mode & effect
• Identify variation sources analysis

3) Statistical test
4) Design of experiment
5) Control charts
6) Quality function
Deployment (QFD)
DMAIC Steps
4. Improve

4. Improve 5. Control
1. Define 2. Measure 3. Analyze

• Discover variable relationships among causes and


effects
• Establish operating tolerances
• Pursue a method to resolve and ultimately eliminate
problems.

DMAIC Steps
5. Control

1. Define 2. Measure 3. Analyze 4. Improve 5. Control

 Any deviations from target are corrected


before they result in defects.

 set up control mechanisms and continuously


monitor the process.
SIX SIGMA METHODOLOGY (DMADV)

Define

Measure

Verify

Analyse
Design
DMADV Steps
4. Design

4. Design 5. Verify
1. Define 2. Measure 3. Analyze

• Design the new product


• It optimize the design.
• Make plan for design verification.

DMADV Steps
5. Verify

1. Define 2. Measure 3. Analyze 4. Design 5. Verify

• Verify the product design.


• Implement the production process.
• Hand it over to the process owners.
SIX SIGMA CERTIFICATION &
TRAINING

Six sigma certification is a


designation owned by a person to
ensure that he/she is capable and
qualified for the performance of the
job.
TYPES OF CERTIFICATION

They are:

ü Green belt certification


ü Black belt certification
ü Master black belt certification
ü (Yellow belt certification & lean
certification)
CSSGB- Six Sigma Green Belt
Certification
ü It is Under the operation of Black belt holder.
ü The person is trained to analyze and solve
quality problems.
ü This results in the quality improvement
projects.
ü This certification holder has 3 yrs exp. In
demonstrating the knowledge of 6 sigma
tools and processes.
CSSBB- Six Sigma Black Belt
Certification
ü He is Professional in the explanation of
philosophies & the principles.

ü This develops team leadership,


understanding team dynamics

ü assigning teams members roles &


responsibilities.

ü Its has all aspects of DMAIC.


Master Black Belt Certification

ü They are consider as a Quality Experts


ü
ü They responsible for strategic
implementation within Organization.
ü
ü Maintaining integrity of six sigma
measurement, revising training
material and teaching.
Yellow belt certification
ü Meet the customers expectation and the
objectives of the organization.
ü
ü Helps trainees to receive an idea about
process management and the basic
tools of six sigma.
ü
ü It’s aim is achievement of the
organizations overall objectives.
Lean certification of six sigma

üFocusing how to move fast in


order to accomplish the
objectives with in the industry.
ü
üInvolves in business enterprise,
identifies and eliminates the
activities
SIX SIGMA BELTS & COLORS
The word belt refers to the level or the
position, of a person in an organization &

given colors for the purpose of their six

sigma success identification.

The 3 major levels of belts and colors are


• Green belt
• Black belt
• Master black belt
HOW TO IMPLEMENT SIX SIGMA?
By following steps:

1) Commit to the project.


2) Define the project scope and goals.
3) Measure the defect & performance.
4) Analyze systems defect & problems.
5) Finding ways to do things faster, cheaper & better.
6) Control the new process by modifying systems

SIX SIGMA METRICS

• Six sigma metrics are the different types of


measurements used in six sigma methodology, in
order to measure the success of the company's
product quality.

There are two types of Metrics:

1) Classical Six sigma metrics.


2) Typical six sigma metrics.

CONCLUSION
THANK YOU

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