Chapter-1:Introduction to Organisation Behaviour

Organization:
A consciously coordinated social unit, composed of two or more
people, that functions on a relatively continuous basis to achieve
a common goal or set of goals.
Organizational behaviour (OB)
A field of study that investigates the impact that individuals,
groups, and structure have on behaviour within organizations, for
the purpose of applying such knowledge toward improving an
organizations effectiveness.

Chapter-1:Introduction to Organisation Behaviour

Definition- OB
OB is a field of study
Means a distinct area of expertise with a common body of
knowledge
What does it study?
It studies three determinants of behaviour in organisation
Individuals, Groups, Structure.
Applying such knowledge
OB applies knowledge about individuals, groups and the effect of
structure on behaviour in order to make organisation work more
effectively.

Chapter-1:Introduction to Organisation Behaviour

Definition- OB
Therefore
OB is concerned with the study of what people do in an
organisation and how the behaviour affects the performance of
the organisation.
It is concerned with employment related situations, and
emphasises behaviour as related to concerns such as jobs, work,
absenteeism, employment turnover (attrition), productivity,
performance and management.

Chapter-1:Introduction to Organisation Behaviour

I am a Social
Scientist, that
means I cant
explain electricity or
anything like that,
but if you ever want
to know about
people I am your
man.

Contributing disciplines to the field of OB

Behavioural
Science

Psychology

Contribution

Learning
Motivation
Personality
Emotions
Perception
Training
Leadership

Job satisfaction
Decision making
Performance appraisal
Attitude
Selection
Work design
Stress

Group dynamics
Work teams
Communication

Sociology

Social psychology

Anthropology
Political science

Output

Individual

Power
Conflict
Intergroup behaviour

Formal organisational theory

Organisational technology
Behavioural change
Attitude change
Communication

Unit of
analysis

Organisational change
Organisational culture

Group

Group processes
Group decision
making

Comparative values & attitudes

Cross culture analysis
Organisational culture &environment
Conflict
Intraorganisational politics
Power

Organisation
system

Study of
OB

Chapter-1:Introduction to Organisation Behaviour

Contribution of OB Simplified
Psychology

Motivation, Leadership,
Individual Necessities

Sociology

Group Dynamics,
Power being united

Socio - Psychology

Behavioral Science

Anthropology

Values, Attitude,
Culture

Political Science

Conflict Management

These Points are the Scope and Importance of Organisational

Behaviour

Study
of
OB

Chapter-1:Introduction to Organisation Behaviour

Models of Organisational Behaviour

1.Autocratic Model
2.The custodial model
3.The supportive model
4.The collegial model
5.The SOBC (Stimulus, organism, behaviour, consequences) model

Chapter-1:Introduction to Organisation Behaviour

The Autocratic Model
The model is based on the assumption that authority is
central to results. People must accept the authority of their
superiors and obey their instructions. Obedience is the main
employee orientation. Obedience on the part of subordinates can
be for respect for the knowledge and the authority of the superiors
or fear of punishment. Job security, basic needs of a person,
survival and growth makes the subordinates to obey.

Chapter-1:Introduction to Organisation Behaviour

The Custodial Model
This assumes that the organisational behavior depends
upon the economic resources. Employee work for money and
desires job security. While money is the main managerial
orientation, job security is the main employee orientation. For the
basic need of job security employee offer a passive co-operation to
the superiors. The management knows better welfare of the
people & takes the role of custodian and guardian of the people
and their wealth.

Chapter-1:Introduction to Organisation Behaviour

The Supportive Model
The model assumes that management is leadership. The
management plays the role of a supportive leadership. The
employees are performance oriented & need support for their
initiative and drive for performance. This encourages participation
by the subordinates. The basic need of the employee is the self
esteem and recognition. The employees need support, status and
recognition for their performance.

Chapter-1:Introduction to Organisation Behaviour

The Collegial Model
This model is based on the assumption that generally the
employees are self disciplined and they exhibit a responsible
behaviour. The main need of the employee is self actualisaton. If
this need is satisfied, they show enthusiastic performance.
Therefore they must be encouraged for the participation in
decision making. Team building on the part of management is
must as the team work is main managerial orientation.

Chapter-1:Introduction to Organisation Behaviour

The SOBC Model
SOBC model is based on the very practical philosophy of
human behaviour that: every behaviour is caused & follows the
Cause-Effect relationship.
Stimulus
(Cause)

> Organism

(Individual)

>

Behaviour
(Actions)

> Consequences
(Results)

The Stimulus is the cause that may be overt or covert, physical,

social, psychological, technological, environmental etc.
The Organism can be individual or a group. They have cognitive
mediators with physiological existence.
The Consequences are expressed as the results of the action that
may be overt or covert. Positive or negative and can have effects on
environmental dynamics and applications.

Chapter-1:Introduction to Organisation Behaviour

Fundamental Concepts of Organizational Behavior
The discipline of Organizational Behaviour has fundamental
concepts revolving round the nature of people and the nature of
the organization.
1.Individual differences
2.Whole person
3.Motivation i.e. caused behaviour
4.Human dignity