Airports Gateways to

the world

Airports Gateways to the World

Learning objectives : Categorize airport design
Describe the major functions of airport
management
Discuss aircraft seat comfort
Describe airport security

Evolution of Airport
Started off as simple level fields
Converted into huge terminals, air and
land traffic congestion
Equipped with runways, navigation aids,
and ground facilities needed for air travel

Evolution of Airport
Passenger terminals :- flight operations
center with weather office and control
tower, security procedures, food and
beverage catering facilities

Evolution of the Airport

Singapores perspective :- Kallang Airport,
Paya Lebar Airport follows by Changi
International Airport.
Changi Airport :- T1, T2 and T3 (due
completion in 2007), Budget Terminal, CIP
(Commercially Important Person) Terminal

Evolution of the Airport

Airport Operations big business
Important economic contributors
Many jobs opportunities

Changi International Airport

Served by 78 airlines
More than 3,800 weekly flights
Over 170 cities in the world

Changi International Airport

30.35 million passengers passed through
Changi Airport in 2004
23.1% growth over 2003 24.67 million
19 awards and accolades e.g. Best
Airport in the World and Best Airport in
the Asia Pacific

International Airports
Chicagos OHare, Dallas-Fort Worth
International
Los Angeles International, Narita
International Airport
JFK International, Newark International
Airport

Airport Design
1) Linear Design
2) Pier Design
3) Satellite design
4) Transporter design

Flight Operations and Control

Tower
Flight crews make their flight plans and
meteorologists prepare weather forecasts
Control Tower :- nerve center of an airport
Air traffic controllers keeping aircraft at a
safe speed and distance

Flight rules
Day and fair-weather conditions :- Visual
flight rules (VFR)
Night and bad-weather conditions
requiring instrument flight rules (IFR)

Airport Management
In Singapores context, run by CAAS (Civil
Aviation Authority of Singapore) under the
Ministry of Transport. CAAS provides
licensing and flight personnel
Negotiates Air Services Agreement
Safe, smooth and efficient airport
operations

Airport Management
Fixed-base operators (FBOs) companies
that provide ground services and support
to the aviation industry
Singapores equivalent would be CIAS
(Changi International Airport Services),
Singapore Airport Terminal Services
(SATS) and Swissport (Candover
Investments and KLM Airlines)

Airport management
CIAS Group is an integrated groundhandling service provider at the Singapore
Changi Airport, provides a comprehensive
range of services, for example, airfreight
handling, inflight catering, passenger
service, baggage handling and ramp
handling at the airport

Airport Revenues
1) Landing fees
2) Parking
3) Concessions
4) Airport executive clubs

Airplanes
Major Players are Boeing and Airbus
Boeing planes include 777, 747, 737, 767
Airbus 340 and the latest 380

Aircraft comfort
Comfort considerations
Portable electronic devices
Smoking
Seat information

Passenger Air Travel Process

Passenger Flow
Check-in
Boarding passes
Ticket lift

Passenger Air Travel Process

No-shows
Voluntary denied boarding compensation

Baggage Handling
Baggage check-in options
a) Hand-carry

b) check-in

Baggage Handling
Excess baggage
Lost baggage

Special requests
Window/aisle seat/centre row
Halal food, vegetarian food, kids meals
Assistance :- wheelchair, obese persons,
medical conditions

Flight attendants
Preflight duties :- expected weather
conditions or potential passenger
problems
Inflight duties :- distribute pillows, blankets
and reading materials
Postflight duties :- lost and found items

Passenger Safety
911 World Trade Centre terrorism, the
ways airports used to operate no longer
valid
More securities are made to avoid a
repeat of the 911

Passenger Safety
Singapore :- more armed military
personnel with the police to display
presence
Tightening baggage and personal
screening creates 28,000 new jobs

Summary
It explains the evolving roles of an airport
from small airfield to a very sophisticated
navigational hub.
Different government agencies that play
their parts in ensuring the smooth running
of the airports and its facilities.