Académique Documents
Professionnel Documents
Culture Documents
Training Program
FX CDMA Architecture
New Phone Connection
ESN Swap
Shifting Cases
Permanent Closure and Handset
Recovery Flow
EVDO/NIC Provisioning
Deposit, Payment and Adjustment
LAI Change
Adding Multiple LAI
Search Legacy Account
Manual Restoration From
Temporary Disconnection
Comverse
FX CDMA Architecture
CSR
CC through
FX Launcher
CSR
Banks/Trichur/Dotsoft
/Collectiva/Indotel
(Lock Box Interface)
Customer Center
Customer Interaction, Tracking, Account Maintenance, Disconnection,
Reconnection, Adjustments, Payments, Billing Enquiries, Order Management
API Middleware
Internal FX
functional
architecture
Orders
Workflow
Inventory
Inventory
Replenishment
Request Handling
& Tracking
Customer
Data
Payment
Update (API)
Billing
A/R
Discounts
Payments
Admin/Catalog
PayONE FX
Application Integrator
Lockbox
Payment
Format/
Dispatch
Collections
Bill
Feed File
Rating
DATA Mediation
Remote
Printing
Interface
MSC, HLR,
PDSN,
SMSC
Circle/SSA
through
remote access
Legend
Kenan/FX Component
Confirmed Integration Point
Network Elements
/Devices
Two-way integration
Partner Solution
Component
Data Flow / Update
Comverse
SDE
Outdoor
CSC
SDE
Outdoor
CCN
B&CCS
CSR does the entries
(mentioned in CAF) in
B&CCS extended data. CSR
enters the payments and
Deposits in B&CCS. Refer
section "Account
Registration", "Payment
Posting" "Deposit Posting"
06 October 2008
CCN
CCN
Page
1
Comverse
Permanent Closure
and Handset
Recovery flow
Outdoor
CSC
Outdoor
B&CCS
CSR enters the closure
request data in B&CCS after
approval from Commercial
Officer. Refer section
"Service disconnection"
CCN
CSC
Page 1
Comverse
Finalizing Account
Indoor
AO-T R
Indoor
AO-TR
AO-TR
Comverse
ESN SWAP
ESN Swap
(Handset not working)
CO
CSC
Outdoor
Outdoor
B&CCS
CCN
Sunday, August
24, 2008
CSR will add the ESN Swap
package in the B&CCS. Refer
section "ADD ESN Swap
Package"
CCN
10
Page 1
Comverse
SHIFTING CASES
CSC
CO
Outdoor
Outdoor
B&CCS
CCN
25th Aug
2008
Add the shifting case without
number change package and
then change the address.
Refer section "address
change"
CCN
12
Page
1
Comverse
CSC
CO
Outdoor
Outdoor
B&CCS
CCN
25th Aug
2008
CCN
13
Page
1
Comverse
Thank You
cdma.north@gmail.com
14
Comverse