MANAGEMENT

By
Ahmed Ullah

OBJECTIVES
To familiarize the students with the concepts
of management
To Understand the Process of Management
To identify the levels of management
To understand the various management
skills

Where We Are Today

Management

Class 1

Class 2

Class 3

Class 3

Class 4

Class 5

Ethics &

Mgmt
Basic Thoughts
& Respons
Concepts Environment -ibilities PlanningPlanning

Planning

Class 6
Organi
-zing

MANAGEMENT- DEFINED
Management:
is a process of designing and maintaining
an environment in which individuals work
together in groups to efficiently accomplish
selected aims".
The Process of attaining organizational
Goals by effectively and efficiently planning,
organizing, leading and controlling the
organizations human, physical, financial and
information resources

MANAGEMENT- DEFINED
These definitions when expanded have these
implications.
The functions of managers include planning, organizing,
staffing, leading and controlling.
These functions are essential to any kind of organization.
It applies to managers at all hierarchical levels.
The aim of managers is to increase productivity,
effectiveness and efficiency.
Management is thus a continuous effort aimed at shaping
an organization and contributing to its overall growth.

MANAGER
Someone who carries out the
responsibilities of Management
process
Someone who participates in
Management process by planning,
organizing, leading or controlling the
organization resources

ORGANIZATION
A group of two or more people who work
together in a structured setting to achieve
group Goals
Social setting, created by a group of people,
who work together for
Some purpose
Survival
Efficiency

TYPES OF ORGANIZATIONS
For-profit Organizations:
Non-for-profit Organization:
Formal Organization
Non-formal Organization
Public sector Organization
Non-public Sector Organizations (Private)

MANAGERIAL ROLES
Interpersonal
- Figurehead
-Leader
-Liaison

Informational
-Monitor
-Disseminator
-Spokesperson

Decisional
-Entrepreneur
-Disturbance handler
-Resource Allocator
-Negotiator

Interpersonal Roles
Primarily social in nature. These are the roles in which the manager's main task
is to develop and maintain relationship
1. Figurehead: Represents the company on social occasions. Attending the flag
hosting ceremony, receiving visitors or taking visitors for dinner etc.
2. Leader: In the role of a leader, the manager motivates, encourages, and builds
enthusiasm among the employees. Training subordinates to work under
pressure, forms part of the responsibilities of a manager.
3. Liaison: Consists of relating to others outside the group or organization.
Serves as a link between people, groups or organization. The negotiation of
prices with the suppliers regarding raw materials is an example for the role of
liaison.

Informational Roles
Involves some aspect of information processing
1. Recipient:
Actively
seeks
information
from
subordinates and the external environment. He
(Manager) keeps himself updated, with the latest
developments which can be of value to the
organization.
2. Disseminator: The manager plays the role of a
disseminator by circulating and transferring relevant
information to subordinates, and to the top-level
management.
3. Spokesperson: Transmits information to the people
who are external to the organization, i.e., government,
media etc.

Decisional roles
Entrepreneur: Act as an initiator and designer and
encourage changes and innovation, identify new ideas,
delegate idea and responsibility to others.
Disturbance handler: Take corrective action during
disputes or crises; resolves conflicts among
subordinates; adapt to environmental crisis.
Resource allocator: Decides distribution of resources
among various individuals and groups in the
organization.
Negotiator: Negotiates with subordinates, groups or
organizations- both internal and external. Represents
department during negotiation of union contracts, sales,
purchases, budgets; represent departmental interests

Functions of the Manager

Planning
Organizing
Leading
Controlling

Planning
Is the process of setting goals, and
developing ways to achieve these goals
Forecasting
Goal setting
Program planning
Scheduling
Costing
Process planning

Organizing (tasks, resources, structure)

Is the process of creating a framework for
developing and assigning tasks, obtaining
and allocating resources and coordinating
work activities to achieve goals.
Job design
Resource allocation
Coordination
Departmentalization, organizational structure

Controlling
Is the process of devising various checks
to ensure that planned performance is
actually achieved.
Setting standards
Monitoring
Evaluation
Feed back

Leading
Involves directing, influencing and motivating
employees to perform essential tasks.
Selection
Developing, training
Supervising
Decision
Motivation
Coaching
Communication

Functions of the Manager

Leading
Feed back

Planning

Organizing

Controlling

Managerial Concerns

Efficiency
Doing things right

Getting the most output for the

least inputs

Effectiveness
Doing the right things

Attaining organizational goals

The Levels of Management

Top management
Sets the goals of the organization, evaluates
the overall performance of various
departments involved in selection of key
personnel and consults subordinate
managers on subjects or problems of
general scope. (bears overall
responsibilities)

Middle level management

Is responsible for developing departmental
goals and initiate actions that are required
to achieve organizational objectives.

Supervisory management
Takes charge of day-to-day operations
at the floor level and is involved in
preparing detailed short-range plans.

Companies Look for in Managers

Technical Skills

Specialized knowledge

Human Skill

Ability to work with others

Conceptual Skill

Ability to see the whole organization

Motivation to Manage

A desire to be in charge

Skills Needed at Different

Management Levels

Skills Needed at Different

Management Levels

Development of management Skills

Education
Training
Mentoring
Experience

Thank you

Q&A