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CHAPTER

Choosing
Choosing the
the Right
Right
Location
Location and
and Layout
Layout

Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall

14

Choosing a Location

The right region of the country


The right state in the region
The right city in the state
The right site in the city

Ch. 14: Location and Layout

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Choosing the Region:


Sources of Information

Census data

ZoomProspector

www.zoomprospector.com

Population Reference Bureau

http://www.census.gov/
http://factfinder.census.gov

www.prb.org

STAT-USA

http://www.statusa.gov

Ch. 14: Location and Layout

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Choosing the Region:


Sources of Information

Demographics USA

Lifestyle Market Analyst

Survey of Buying Power

Editor and Publisher Market Guide

The American Marketplace:


Demographics and Spending Patterns

Ch. 14: Location and Layout

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Choosing the Region:


Sources of Information
(continued)

Commercial Atlas and Marketing Guide

Zip Code Atlas

Geographic Information Systems (GIS)

U.S. Census Departments TIGER

Ch. 14: Location and Layout

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Geographic Information
Systems (GIS)

Computerized programs combining


map-drawing with database
management capability.

Search through virtually any database


and then plot the results on a map.

Visual display reveals


otherwise hidden trends.

Ch. 14: Location and Layout

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Choosing the State

Proximity to markets
Proximity to needed raw materials
Wage rates
Labor supply needs
Business climate
Tax rates
Internet access
Total operating costs

Ch. 14: Location and Layout

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State Evaluation Matrix


State Weighted Score (Weight x Score)
Location Criterion

Weight

Score (Low =
1, High = 5)

State 1

State 2

State 3

Quality of labor force


Wage rates
Union activity
Property/building costs
Utility costs
Transportation costs
Tax burden
Educational/training assistance
Start-up incentives
Raw material availability
Quality of life
Other:
Other

TABLE 14.1
Ch. 14: Location and Layout

Total Score

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Choosing the City

Population trends

Competition

Clustering

Compatibility with community

Local laws and regulations

Ch. 14: Location and Layout

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Choosing the City


(continued)

Appropriate infrastructure

Cost of utilities and public services

Incentives

Quality of life

Ch. 14: Location and Layout

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Location Criteria for


Retail and Service

Trade area size the region


from which a business can
expect to draw customers

Retail compatibility

Degree of competition

Index of retail saturation (IRS)

Ch. 14: Location and Layout

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Index of Retail Saturation


C
x
RE
IRS =
RF
Where:
C = Number of customers in the trading area
RE = Retail expenditures equals the average
expenditure per person for the product in
the trading area
RF = Retail facilities = the total square feet of
selling space allocated to the product in
the trading area
Ch. 14: Location and Layout

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Location Criteria for


Retail and Service
(continued)

Trade area size the region


from which a business can
expect to draw customers.

Retail compatibility.

Degree of competition.

Index of retail saturation (IRS).

Reillys law of retail gravitation.

Ch. 14: Location and Layout

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Reillys Law of Retail Gravitation


BP
1

d
Pb

Pa

Where:
BP = Distance in miles from location A to the
break point
d

= Distance in miles between locations A and B

Pa = Population surrounding location A


Pb = Population surrounding location B
Ch. 14: Location and Layout

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Location Criteria for


Retail and Service
(continued)

Transportation network

Physical and psychological barriers

Customer traffic

Adequate parking

Reputation

Visibility

Ch. 14: Location and Layout

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Retail & Service Location Options

Central Business Districts (CBDs)

Neighborhood locations

Shopping centers and malls

Ch. 14: Location and Layout

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Shopping Centers and Malls

Neighborhood shopping centers

Community shopping centers

3 to 12 Stores; anchor is supermarket or


drugstore; serves up to 40,000 people.
12 to 50 stores; anchor is department or variety
store; serves 40,000 to 150,000 people.

Power centers

Combine drawing power of a mall with


convenience of neighborhood shopping center;
anchor stores typically occupy 80% of space.

Ch. 14: Location and Layout

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Shopping Centers and Malls


(continued)

Theme or festival centers

Outlet centers

Employ a unifying theme, often involving


entertainment, to attract tourists.
Feature manufacturers and retailers outlet
stores selling name-brand goods at discount
prices; usually follows open air design.

Lifestyle centers

Located near affluent residential


neighborhoods; designed to look more like
a central business district than a shopping
center or mall.

Ch. 14: Location and Layout

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Shopping Centers and Malls

Regional shopping malls

50 to 100 stores; anchor is one or more major


department stores; draws customers from a
large trading area, often 5 to 15 miles or more.

Super-regional shopping malls

Similar to a regional mall but bigger; trading


area is 25 miles or more in all directions.
Examples
Mall of America (Bloomington, MN), the
largest mall in the U.S.
West Edmonton Mall (West Edmonton,
Canada), the largest mall in North America.

Ch. 14: Location and Layout

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FIGURE 14.1 Shopping Mall Patterns


Centers.

Ch. 14: Location and Layout

Source: International Council of Shopping

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Retail and Service


Location Options
(continued)

Near competitors

Inside large retail store

Outlying areas

Home-based businesses

Ch. 14: Location and Layout

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Location Decisions for


Manufacturers

Foreign trade zones

Ch. 14: Location and Layout

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FIGURE 14.2

Ch. 14: Location and Layout

How a Foreign Trade Zone (FTZ) Works

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Manufacturing Locations

Foreign trade zones

Empowerment zones

Business incubators

Ch. 14: Location and Layout

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Business Incubators

Organizations that combine low-cost,


flexible rental space with a multitude of
support services for their small business
residents.
More than 1,100 in operation across the U.S.
They work!

Companies that graduate from incubators


have a success rate of 87%.
84% of graduates stay in the local community,
creating local job opportunities.

Ch. 14: Location and Layout

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FIGURE 14.3 Business Incubator Tenants by Industry


Source: National Business Incubation Association.

Ch. 14: Location and Layout

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Layout
The logical arrangement of the physical
facilities of a business that contributes
to efficient operations, increased
productivity, and higher sales.
Study:

Employees believe that the quality and


quantity of their work would increase by
an average of 25% with better workplace
design.
Ch. 14: Location and Layout

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Layout: External Factors

The size must be adequate to


accommodate business needs.

The appearance must create the proper


image or personality for the business
in the customers eyes.

The entrance must invite


customers to come in.

Ch. 14: Location and Layout

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Layout: External Factors


(continued)

Must comply with Americans with


Disabilities Act (ADA).

Pay attention to the business sign,


the most direct method of reaching
potential customers.

Ch. 14: Location and Layout

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A Business Sign

Tells potential customers who you are


and what youre selling.

Contrasting colors and simple typeface.

Should be visible, simple, and clear.

Should be legible both day and night.

Must be maintained properly.

Must comply with


local sign ordinances.

Ch. 14: Location and Layout

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Building Interiors

Ergonomics is an integral part of any design.


Proper layout and design pays off in higher
productivity, efficiency, or sales.
Proper lighting is measured by what is ideal
for the job being done the use of natural
light can increase retail sales.

Sound and scent should appeal to all


customers and can boost sales.
Environmental-friendly design for efficiency
and appeal.

Ch. 14: Location and Layout

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Layout Guidelines

Know your customers buying habits


and plan your layout accordingly.

Display merchandise as attractively as


your budget will allow.

Display complementary items together.

Recognize the value of floor space;


never waste valuable selling space with
non-selling functions.

Ch. 14: Location and Layout

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FIGURE 14.4

Space Values for a Small Store

Source: Retailing, 6e, 1997 Prentice Hall

Dale M. Lewis
Ch. 6: Franchising and the Entrepreneur

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Three Retail Layout Patterns


In addition to the text

Grid
Rectangular with parallel aisles;
formal; controls traffic flow; uses
selling space efficiently.
Supermarkets and self-service
discount stores.

Ch. 14: Location and Layout

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Three Retail Layout Patterns


In addition to the text

Free-Form
Free-flowing; informal; creates
friendly environment; flexible.
Small specialty shops.

Ch. 14: Location and Layout

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Three Retail Layout Patterns


In addition to the text

Boutique
Divides store into a series of
individual shopping areas, each
with its own theme; unique
shopping environment.
Small department stores.

Ch. 14: Location and Layout

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Layout for Manufacturers

Type of product

Type of production process

Ergonomic considerations

Economic considerations

Space availability
within the facility

Ch. 14: Location and Layout

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Manufacturing Layouts

Analyzing production layouts: Avoid


the 7 forms of waste
Transportation
Inventory
Motion
Waiting
Overproduction
Processing
Defects

Ch. 14: Location and Layout

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Conclusion
Location is an important decision for
businesses in the areas of:
Retail
Service
Manufacturing

The criteria for site selection, layout,


design, and ADA considerations
present challenges and opportunities
for entrepreneurs.
Ch. 14: Location and Layout

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All rights reserved. No part of this publication may be


reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of
the publisher. Printed in the United States of America.

Ch. 14: Location and Layout

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