Académique Documents
Professionnel Documents
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Objectives
In this chapter, you will learn to:
Terminology
Vidoeconferencing
The real-time transmission of images and audio
between two locations.
Call Centers
Call Centers
Unified Messaging
A service that makes several forms of
communication available from a single user
interface.
Softswitch - is a
computer or group of
computers that
manages packetbased traffic routing
and control.
Cost-Benefit Analysis
Cost-Benefit Analysis
Waveform Codecs
Waveform Codecs
Vocoders
Apply sophisticated mathematical models to
voice samples, which take into account the
ways in which humans generate speech.
Hybrid Codecs
Hybrid Codecs
H.323
An ITU standard that describes not one
protocol, but an entire architecture for
implementing multiservice packet-based
networks.
Allows for two service types: Guaranteed service and Controlledload service.
Summary