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BBA VI
Marketing communications
Marketing communications are the means
by which firms attempt to inform,
persuade & remind consumers directly or
indirectly about the products and brands
they sell
INTEGRATED MARKETING
COMMUNICATIONS
A management concept that is designed to
make all aspects of marketing
communication such as advertising, sales
promotion, public relations, and direct
marketing work together as a unified force,
rather than permitting each to work in
isolation
Product
Advertising
Place
Personal
Selling
Promotion
Sales
Promotion
Direct
Marketing
Price
PR / Publicity
Advertising
Any paid form of non personal presentation and
promotion of ideas, goods & services by an
identified sponsor
The Advertising Association defines advertising:
Any paid for communication in media
intended
to inform and/or influence one or more people
Advertising Objectives
Informative advertising
Persuasive advertising
Reminder advertising
Reinforcement advertising
ADVERTISING OBJECTIVES
Trial
Continuity
Brand Switching
Switchback
Consumers
View
Persuasive
Effective
Advertising
Break
Clutter
Deliver on
Promises
Doesnt
Overwhelm
American Family
Life Assurance
Company (AFLAC)
Nike
Honda U.K.
Apple iPod
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Advertising
Successes and
Mistakes
Successful campaigns: both the brand management
team and the creative team have done their work well.
Marketing Mistakes: result when the brand manager
fails to distinguish the brand from competitive offerings.
Agency Mistakes: due to the ad agencys inability to
design an effective execution, even though its brand
management client has a convincing message.
Complete Disasters: caused by poor value propositions
and mediocre executions.
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Their current
thoughts/feelings
Strategy
What do we want
them to think/feel
Task
What do we want
them to do
Positioning
Clients Objectives
Target
Proposition
Belief in proposition
How we speak to them
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Emotional
Creative
Style
An attempt to
reach the
consumer at a
visceral level by
appealing to their
emotions.
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In Summary
An advertiser might use two or more styles
simultaneously.
Some experts believe that advertising is
most effective when it addresses both
functional product and symbolic benefits.
Effective advertising must establish a clear
meaning of what the brand is and how it
compares to competitive offerings.
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Attributes-Consequences-Values
Attributes are features or aspects of
advertised brands.
Consequences are what consumers hope
to receive (benefits) or avoid (detriments)
when consuming brands.
Values represent those enduring beliefs
people hold regarding what is important in
life.
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Self-direction
Stimulation
Hedonism
Achievement
Power
6. Security
7. Conformity
8. Tradition
9. Benevolence
10.Universalism
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