Work Ethic- Leadership

Qualities
12-Feb-2015

What is meant by work ethic?

A set of values that inform how you go about your work
Advocates personal accountability and responsibility
based on the intrinsic and extrinsic value of your work.

5 dimensions of work ethic

Integrity
An employee with integrity fosters
trusting relationships with clients coworkers and supervisors.
Co-workers value the employee's ability to
give honest feedback.
Clients trust the employee's advice.
Supervisors rely on the employee's high
moral standards, trusting him not to steal
from the company or create problems.

 Sense of Responsibility
A strong sense of responsibility affects how an
employee works and the amount of work she does.
When the employee feels personally responsible for
his/her job performance, he/she shows up on time,
puts in his/her best effort and completes projects to
the best of his/her ability.

Emphasis on Quality
Some employees do only the bare minimum, just
enough to keep their job intact. Employees with a
strong work ethic care about the quality of their work.
They do their best to produce great work, not merely
churn out what is needed

 Discipline
It takes a certain level of commitment to finish your
tasks every day. An employee with good discipline stays
focused on his goals and is determined to complete his
assignments. These employees show a high level of
dedication to the company, always ensuring they do
their part.

Sense of Teamwork
Most employees have to work together to meet a
company's objectives. An employee with a high sense of
teamwork helps a team meet its goals and deliver
quality work. These employees respect their peers and
help where they can, making collaborations go smoother

Work ethic and leadership

Leaders Need To Walk The Talk
When It Comes ToIntegrity
Three professors from Universitys
Kellogg School of Management did a
research and found no correlation
between the advertised values and the
profitability of the organizations
concerned- however they did find that a
real culture of integrity does add value
to the company.

Sense of Responsibility
As decision-makers within our primary
value-creating institutions (i.e.,
companies), business leaders wield
immense power and influence, to be
used for good or ill.

 Emphasis on Quality
Quality in business has never mattered more as online
customers can compare products from all over the world,
consumers can find objective data on the World Wide Web
and read user-generated reviews. When users are unhappy
with products or services, they use social media to tell the
world about it. As many as 75% of B2B customers rely on
word of mouth when making purchase decisions.
an environment in which employees not only follow
quality guidelines but also consistently see others taking
quality-focused actions, hear others talking about quality,
and feel quality all around them.

 Discipline
Steve Jobs said that his most important mission
is to make sure Apple decides what not to do,
an axiom known as, Get rid of all the crappy
stuff.
Discipline requires a sharp focus on a strategy
that lights the way and a plan that allows us to
relentlessly implement that strategy. It requires
us to limit our attention to the strategic
handful of those things that will make greatest
impact in our personal and professional lives.

 Sense of Teamwork
Emphasis on skills and attitude
Tom Watson founder and CEO of IBM . An
executive had made an error costing the firm
$30,000.00, at the time a considerable sum of
money. Watson called him in and grilled him about
how the error had been made and what he'd
learned from what he'd done. The executive, sure
he was simply being toyed with, finally burst out,
"Why don't you just fire me and get it over with?"
Watson, genuinely surprised, answered, "Fire you?
We've just spent $30,000.00 training you.

Hosmers model
A re-look

Hosmer (1987) argued that current strategic

planning systems used by many firms emphasize
improvement in competitive position. According to
Hosmer, these systems categorize poorer
performing divisions as a potential for liquidation
or sale.
When a division finds itself in this position, there is
a great incentive for its management to take shortterm actions to save itself. Actions which might be
unethical or are directly contrary to the moral
standards, either explicit or implied, of
organizations are rationalized to be acceptable in
order to "save" the firm (Ferrell and Fraedrich.
1991

Hosmers model
2 Feb -2015
RBS

How to make moral decisions?

Hosmer offers a six step process for

resolving particular questions of the
form:What is the right thing to do
about X(where X is some moral
issue?)

 Step 1:
Clarifying the moral problem
OR
Explaining why X involves a moral
problem

 Step 2
Develop the possible alternative
courses of action you could pursue to
resolve X.
It can include possible compromises

 Step 3
Trying to resolve as many of the
factual issues as reliable information
will support

 Step 4
Consider the impacts each course of
action will have on you ,the person
making the decision and whether
there are some ways to impact
negative impacts

 Step 5
Apply all of the ten ethical principles
on Hosmers list

 Step 6
End up with a moral solution that
you can support ,explain and if
necessary defend.