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PRINCIPLES OF MANAGEMENT

Organization
&
Organizational
Level

What is Organization ?
People
Purpos
e

Structu
re
Organizati
on

Organizational Levels
Top Managers
Middle Line
Managers
First Line
Managers
Operatives

Efficiency & Effectiveness


Means
Efficiency

Ends
Effectiveness

Resource Low
Usage
High

Goals

Waste
Attainment

Goal
Attainment

Management & Organizational


Resources

Management Roles
Interpersonal

Relationships
The Transfer of Information
Decision Making

Role

Interpersonal
Relationships
Description

Identifiable
Activities

Business
Figurehea Symbolic head; obliged to
perform a number of routine duties of relationships;
d
a legal or social nature

Leader

Liaison

signing documents

Responsible for the motivation and Performing virtually


activation of employees; responsible all activities that
for
involve subordinates
staffing, training, and associated
duties
Maintains self-developed network
of outside contacts and informers who
provide favors and information

Acknowledging mail;
performing
other
activities
that
involve outsiders

The Transfer of
Information

Role

Monitor

Description

Identifiable
Activities

Emerges as nerve center of Reading


periodicals
internal and
external
and reports;
information about
maintaining
Information.
personal contact.

Disseminat
or

Transmits information received


from other
employees
to
members of
the organization.

Holding informational
meeting;
making
phone
calls to relay
information.

Spokespers
on

Transmit information to
Holding board
outsiders on organizations plan, meeting; giving
policies, actions, results, etc.
information to the
media.

Decision Making
Role

Description

Entreprene
ur

Searches
for
development
opportunities
in
the
dynamic
environment
and
initiates
improvement projects to bring
about change.

Disturbanc
e
handler
Resource
allocator

Identifiable
Activities
Designing and
initiating changes
within the
organization.

Responsible for corrective action Taking corrective


when organization faces important action in nonroutine
disturbances.

situations.

Performing
any
Responsible for the allocation of activity that involves
organizational resources of all budgeting and the
programming
of
kinds.
employees work.
Responsible for representing the Participating
negotiations

in
with

Manager
A

person who plans,


organizes, directs and
controls the allocation of
human,
material,
financial, and information
resources in pursuit of the
organizations goals

Management Skills

Model of Managerial
Competencies
Communication
Competency
Teamwork
Competency

Planning and
Administration
Competency

Global
Awareness
Competency

Strategic
Action
Competency

Self-Management
Competency

Management as a
Profession
Profession is an occupation for
which specialized knowledge, skills
& training are required & the use
of these skills is not meant for selfsatisfaction but these are used for
larger interests of the society &
the success of the use of these
skills is measured not in terms of
money alone.

Characteristics of
Profession
Well

defined body of knowledge


Formal education and training
Minimum qualification
Representative body
Service motive
Ethical code of conduct

Professionalization of
Management
Improves

knowledge in a
systematic way.
Improves professional status and
prestige.
Promotes managerial ethics.
Promotes talent.

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