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INDUSTRIAL
RELATIONS AND
INDUSTRIAL
DISPUTES
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ANNOTATED OUTLINE
INTRODUCTION
The term industrial relations refers to the collective relations
between employers and employees as a group. It underscores the
importance of compromise and accommodation in place of conflict
and controversy in resolving disputes between labour and
management.
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Employer-employee interactions
Web of rules
Multidimensional
Government's role
Wide coverage
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G o v e rn m e n t R u le s ,
A w a rd s , P o lic ie s
E m p lo y e r
E m p lo y e e s
In d u s tria l
R e la tio n s
E m p lo y e r s
A s s o c ia tio n s
T r a d e U n io n s
U s a g e s , c u s t o m e r s , t r a d i t io n s w i t h in
a c o u n try
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HRD
P h ilo s o p h y
R e w a rd s
E m p lo y e r - e m p lo y e e r e la t io n s s h o u ld b e b a s e d
o n t r u s t , u n d e r s ta n d in g a n d o p e n n e s s
T h e e m p h a s is is o n e x t r in s i c
In t r in s ic r e w a r d s s p u r p e o p le t o
re w a rd s
s u p e rio r p e rfo rm a n c e
T h e f o c u s is n o t o n d e v e lo p in g
t h e e m p lo y e e .
Focus
D e v e lo p t h e e m p lo y e e t h r o u g h H R D in it ia t iv e s :
c a r in g , c o u n s e lli n g , m e n t o r in g , h e lp in g , c o a c h in g .
F o llo w t h e c o d e b o o k a n d p u t o u t
th e fir e s a s q u ic k ly a s y o u c a n
O r ie n ta tio n
P r e v e n t i v e , c o l la b o r a t iv e a p p r o a c h
w h e r e r e la t io n s m a t t e r m o s t a n d n o t r u le s .
P lu r a lis t
N a tu r e o f R e la tio n s
U n it a r is t
M a n a g e r i a l ta s k v is - a - v is la b o u r
M o n ito rin g
N u r t u r in g , c a r in g , h e lp f u l
I n s t it u t i o n a l is e d , u n h e a lt h y a n d i s a t t h e c o r e o f
in d u s t r ia l r e la t io n s , r e a c h t e m p o r a r y t r u c e s
C o n flic t
C o n f lic t c o u ld b e fu n c t io n a l, s t im u la t i n g a n d h e a lt h y
if u s e d p r o p e r ly ; m a n a g e c l im a t e a n d c u lt u r e .
R e s t r ic t e d f l o w
C o m m u n ic a t io n
In c r e a s e d flo w
D iv is io n o f la b o u r
J o b d e s ig n
T e a m w o rk
N e g o tia tio n
M a n a g e r ia l s k ills
F a c ili ta t io n
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C o ll e c t i v e B a r g a i n i n g
Labour
A d m in is t r a t io n
M a c h in e r y
T r a d e U n io n s
J o in t c o n s u lta tio n s
S ta n d i n g O r d e r s
S ta t e L e v e l
C e n tr a l L e v e l
G r ie v a n c e P r o c e d u r e
C o d e o f D is c ip li n e
I n d u s tr ia l D is p u te s A c t, 1 9 4 7
G o v e r n m e n t M a c h in e r y
S ta te A c ts
V o lu n ta r y M e th o d s
S ta tu to ry M e a s u re s
W o r k s C o m m itte e s
C o n c ilia t io n
(A )
(B )
C . O f f ic e r
C . B o a rd
A r b it r a tio n
A d j u d ic a t io n
(a )
(b )
(c )
L a b o u r C o u rts
I n d u s t r i a l T r ib u n a ls
N a t i o n a l T r ib u n a l s
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