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AGENT RECRUIT MENT SKILLS &

MARKET RESEARCH ON
SUPPLYMENTARY INCOME NEEDS

PRESENTED BY :
ABHISHEK CHOUHAN
MBA 2ND SEM (2008-2010)
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INTRODUCTION OF FUTURE GENRALI

INSURANCE COMPANY
• Future Generali is a joint venture between the
India-based Future Group and the Italy-based
Generali Group.


• Future Generali is present in India in both the

Life and Non-Life businesses as Future
Generali India Life Insurance Co. Ltd. and
Future Generali India Insurance Co. Ltd.
•
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FUTURE GROUP
• Future Group, led by Mr. Kishore Biyani, is positioned to cater
to the entire Indian consumption space. The Future Group
operates through six verticals:
•
1. Future Retail (encompassing all lines of retail business)
2. Future Capital (financial products and services)
3. Future Brands (all brands owned or managed by group
companies)
4. Future Space (management of retail real estate)
5. Future Logistics (management of supply chain and
distribution)
6. Future Media (development and management of retail media
spaces)
•
•
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GENERALI GROUP
• Generali group is the Italy based company, Sergio
Balbinotis C.E.O. of Generali Group.
• It was established in Trieste on December 26,1831.
Generali is 5th largest company in the world with
insurance companies.
• Its ranked is 47th in Global fortune list of
500’s(2009).
• Over the years, the Generali Group has reconstructed
a significant presence in Central Eastern Europe
and has started to develop business in the principal
markets of the Far East, including China and India.


•
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OBJECTIVE OF STUDY
• To study the Recruitment and Selection System
in the company.
• To study the process of intake of employees with
relation to Experience, Communication skills
and Qualification in the company.
• To know strategies which using for recruitment
in FGI.
• Awareness of agents regarding to supplementary
income needs of agents.
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RECRUITMENT
• Recruitment is the process to discover the source
of manpower to meet the requirements of the
staffing schedule and to employ effective
measure for attracting that man power in
adequate number to facilitate effective selection
of an effective working force.
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PROCESS OF RECRUITOF AGENTS

1.Need of Recruitment
2.Checking the documents by Channel Operation
Team
3.Training of Agents from the Agent Training
Institute
4.Passing IRDA examination
5.Agents registered with the company
6.
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RESEARCH METHODOLOGY
DATA COLLECTION
 There are two types of data collection:
• Primary data
• Secondary data


RESEARCH INSTRUMENT


• Questionnaire containing close ended questions

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SAMPLE DESIGN


• It covers the 70 employees of company

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CONTACT METHOD


• Respondents were contacted personally


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ANALISYS OF SURVEY
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SURVEY AND FINDING’S

• 50% of respondents was told that recruitment process is
fine.
• 70% of respondents was told that training is require for
improvement in performance of agents.
• 30% of respondents was suggested that govt. employees
and retired person are the best option for recruit as an
agents.
• 46% of the people was interested in supplementary
income.
• 65% of people is prefers life insurance agency as
supplementary income.
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•
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SUGGESTIONS TO COMPANY
• Company should increases the employee morale and
helps to attain the target.
• Company should provide the training session for
agents.
• Company should improve their agent recruitment
procedure and recruit more experienced
employees.
• Company should recruit more experienced
employees.
• Sub-Urban areas are the most potential segment for
recruitment than the urban areas, company should
target more on Sub-Urban to get quality
recruitment.
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
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Conclusion
• Recruitment process is fine and it is according to
company’s policies for recruit experienced and
more skilled employees and they take interest
in supplementary income sources.
• Respondents want to arrange the training session
for improve their communication and convince
skills.
• Mostly respondents are prefer insurance sector
for supplementary income.
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THANK YOU