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Clause 8: Operation
Liibaan Cali Afrax
&
Mohamed Hashi Mohamed
31 March, 2015
1
Operation
ISO 9001:2008
ISO 9001:2015
includes
planning & control, determine market needs,
interaction with customers, planning process,
control of external provisions of
products/services, production of product,
provision of services, release of
products/services, control of non-conforming
products/services
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ISO 9001:2015
Planning process
Establishing products and service requirements
Organization must consider its processes
For each process must establish
o Criterial
o How it control the process
o The acceptance criteria output for each process
o Recourse necessary to support each process
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ISO 9001:2015
ISO 9001:2015
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ISO 9001:2015
8.3.1 General
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ISO 9001:2015
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ISO 9001:2015
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ISO 9001:2015
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ISO 9001:2015
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ISO 9001:2015
7.4 Purchasing
8.4.1 General
The organization must ensure that externally provided processes,
products or services meet the organizations specified requirements.
When:
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8.5.4 Preservation
ISO 9001:2008
ISO 9001:2015
. 8.5.4 Preservation
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ISO 9001:2015
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ISO 9001:2015
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The End!
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