Vous êtes sur la page 1sur 10


Quality Management
Quality Management Module deals with all
traditional functions of quality in an organization.
The integration of theQMapplication component
in the SAP system allows quality management
tasks to be combined with those in other
applications (such as materials management,
production, sales and distribution and cost

The QM application component supports tasks associated with quality planning, quality
inspection and quality control. In addition, it controls the creation of quality certificates and manages
problems with the help of quality notifications.
The following components are available in QM:

Basic data (for example, material master, catalogs, inspection characteristics, inspection methods and sampling procedures).

Inspection planning (inspection plans, reference operation sets, material specifications).

QM in procurement.

QM in sales and distribution

Inspection lot processing (inspection lot creation and inspection lot completion)

Results recording

Defects recording

Sample management

Quality Information System

Dynamic modification of the inspection scope

Quality certificates

Quality notifications

Test equipment management

Quality Inspection Process


Inspection Plan / Routing

Production Order






Inspection instructions
Sample Drawing Instructions

Inspection Lot Creation

Sample Procedures

Inspection Execution

Result Recording Record

Measured Values


Not ok
Usage decision

Quality Posting if necessary

Create Q Notification Quantity Posting if

Quality Planning
Quality planning enables you to manage basic data for quality, inspection planning and material

The integration of the Quality planning component in the SAP system allows
quality planning tasks to be combined with those of other components such
as materials management, batch management, inventory management,
variant configuration and cost accounting.

Quality inspection covers the following functions:

Master data management (material master, catalogs, selected sets, master inspection
characteristics, class characteristics, inspection methods, sampling procedures, sampling
schemes, dynamic modification rules, sample-drawing procedures, QM work centers).

Inspection planning (inspection plans, reference operation sets, material specifications).

Quality Inspection
This functional capability is used to constantly check the quality of the companys products. Therefore
the inspection plans and characteristics are used. The inspection process mainly consists of the
following four steps:
Inspection can be triggered at a number of inspection origins:

lot creation: in SAP QM, all quality inspections are based on inspection lots. These can be
triggered manually or automatically (e.g. at goods receipt from a purchase order, at goods issue of a
component, at a certain operation during production, etc.). The lots contain specific information about the
inspection size (e.g. based on the sampling procedure), inspection characteristics and methods from the
inspection plan or material specification, etc.


Recording: After inspecting the products, the quantitative (e.g. width/height of a product) and/or
qualitative (e.g. color of the product) results of the predefined characteristics can be directly recorded in the
inspection lot.


recording: Defects can be recorded additional to the results recording. These defects are also
referenced to an inspection lot and contain information about any attribute of a material/product/process that
deviates from the defined characteristics. The defect recording can be based on standardized codes that can
be taken from the predefined inspection catalogs.


lot completion: A completion of the inspection lot is necessary after results recording to finally
decide about the usage of a material. Depending on the usage decision, stock postings are performed (e.g. to
unrestricted-use stock, blocked stock, scrap, etc.). The usage decision also influences the quality level and the
quality score of a material or inspection lot

Inspection Lot Creation

In the Quality Management (QM) component, process
quality inspections on the basis of Inspection lots. If you
want to inspect a specific quantity of a material or a piece
of equipment, an inspection lot must be created in the
We can create the inspection lots automatically or manually
and how you use the inspection lots to process different types
of inspections.
Once an inspection lot has been created, you can inspect
the goods, record the inspection results or defects, and
complete the inspection with a usage decision.

Quality Notifications
Quality notifications are used to process and document quality
related problems within a standardized process. Quality notifications
consist of basic header data such as material, reference documents,
batch numbers, etc. and detailed information about the
Additionally to that, tasks and activities can be
tracked to support an internal CAPA (Corrective and
Preventive Actions) process.
Notifications can e.g. be used for:

complaint against a vendor

internal problems (material error, etc.)

complaint from a customer

Quality Certificates
Quality certificates document the following of certain quality requirements. They
are mostly used during the collaboration with suppliers or subcontractors
(incoming certificates) to document the quality standards of incoming goods or
when acting as a supplier, to document the companys quality standards
themselves (outgoing certificates).
Quality certificates can guarantee:

the following of certain manufacturing / quality processes

the execution of predefined inspections. These can be either defined by norms (e.g.
GMP: Good Manufacturing Processes), law, customers, ...

defect-free inspection results for a delivery, assigned to the quality certificate

SAP Reports

Reports are collection of records that are helpful

for arriving at important decisions.

Reports can be filtered based on requirements

parameters. For e.g., TCode MM60 we can filter
based on Material ans Plant or Plant or Material or
it can even be a blind filter.