Académique Documents
Professionnel Documents
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Chapter 7
Stress
Management
Figure 7.1
Hardiness
A persons ability to cope with stress
Optimism
The extent to which a person sees life in relatively
Organizational Stressors
Workplace Stress Factors
Task Demands
Role Stress
Role ambiguity due to unclear roles
Role conflict due to:
Interrole conflict
Intrarole conflict
Intersender conflict
Role overload due to role expectations exceeding an
individuals capabilities
Life change
Any meaningful change in a persons personal or
work situation
Life trauma
Any upheaval in an individuals life that alters his or
her attitudes, emotions or behaviors
Consequences of Stress
Individual
Consequences
Organizational
Consequences
Behavioral
Performance
Psychological
Withdrawal
Medical
Attitudes
Burnout
Work-Life Linkages
Fundamental Work-Life Relationships
Interrelationships between a persons work life and
personal life
short-term perspectives
Significance of evaluating tradeoffs between values