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An Insight
Supply Chain
Material Handling
Networks Customer
Manufacture Warehouse
Customer
Supplier Materials
Assembly
Customer
Manufacture Components Warehouse
Inter-facility
Customer
Supplier Transport Assembly Finished Goods
Customer
Manufacture Warehouse
Customer
Transportation
Transportation Networks
Networks
Supply Chain is the collection of all components and functions
associated with the creation and ultimate delivery of a product or service
Logistics
Service
Service Public
Public
Manufacturing
Manufacturing Companies
Companies Transportation
Transportation
RetailingFirms
Firms Petroleum
Petroleum
Retailing Pipelines
Pipelines
Logistics
Logistics
FoodProducers
Food Producers
&Distributors
Distributors Utilities
Utilities
&
Transportation
Transportation Postal
Postal
Military
Military Carriers
Carriers Delivery
Delivery
Significance of Logistics
USSpending
900
Billion USD
800
700
600
500
400
300
200
100
0
Social H ealth Defense Logistics
Security Services
Areaof Spending
Significance of Logistics - Contd...
Main company
business % % % % %
Office Equipment 3.2 10.7 .87 14.77
Health supplies 1.36 9.77 .66 .19 11.98
Soft Drinks 2.53 2.71 .44 5.68
Beer 8.16 2.82 .56 2.19 13.74
Spirits Distribution .37 .27 .07 .1 .81
Cement 25.2 9.1 7.1 4.6 46.00
Automotive parts 2.07 6.35 1.53 9.96
Gas Supply 9.41 2.45 .02 11.98
Computer .45 .1 .29 .05 .88
Maintenance
Computer Supply .65 .78 .09 1.52
Healthcare .96 1.08 1.21 3.25
Specialist 7.23 1.95 .2 .49 9.87
Chemicals
Fashion .38 1.31 .33 2.02
Food Packaging 3.14 3.73 .85 7.72
Logistics - Other Influencing Factors
Manufacture Warehouse
Customer
What markets to serve?
Supplier What level of service?
What level of service cost?
Customer
Where to acquire
materials &
Manufacture Warehouse
components?
Customer
What fleet size?
What vehicle routes? How much to ship?
What shipment routes? When to ship?
What modes of transportation?
Five Fundamental Characteristics
Linear/Integer Client/Server
Rationalization Programming Simulation Architecture
Algorithms
Logistics Human
Strategy Judgement
Movement
Object-Oriented Requirement Database
Data Models Spreadsheets Software
Data
Provide a framework for the type and scope of specific logistics decisions
Choosing the right strategy is more significant (from a financial or customer service standpoint) than
optimizing specific lower-level decisions
Vehicle Routing
Shipment Planning
& Scheduling
Supply Chain
Planning
Transportation Warehousing
Systems Planning
General scope and properties of strategic, tactical, and operational model views.
•Production/distribution planning
Tactical •Resource allocation
•Medium-term planning horizons (monthly, quarterly)
Supply
Chain Transportation Shipment Vehicle
Planning Planning Planning Routing Warehousing
Warehouse
Strategic Site Location Site Location Outsourcing Fleet Sizing Layout
Material
Capacity Handling
Sizing Fleet Sizing Bid Analysis Design
Just-in-Time
Freight Consolidation
Integration of Inbound & Distribution
Fixed & Variable Routes
DC Consolidation & Decentralizing DCs
Hired Fleet & Private Fleet
Fleet/Carrier Routing
Material Sourcing
Just-in-Time Logistics
E.g.: Made to order Cars, Boilers, Power Plants (Rolls Royce, Alsthom, Wartsila Diesel…)
D D
D P D P
P P
D D
Fixed/Variable
Service & Control Costs Routes Transportation costs
• Regular routes are easier • Increased utilization of
to manage transportation assets.
• Drivers develop familiarity
with customers and territories E.g.: Courier/Food Delivery ( UPS,
Pizza Corner)
E.g.: Collection & Distribution of
Govt. diary supply. (Aavin)
Distribution Center Consolidation Vs.
Decentralization
Customers can be served from smaller, regional distribution centers or from
larger, centralized distribution centers.
Decentralized Consolidated
•Better service
For-Hire Fleet •Lesser overheads
•Can negotiate/offer discounts
E.g.: Hyundai, Ford, L&T etc….
Continuos Move Routing
Deadhead
Product A Product A
Warehouse #1
Warehouse #1
Customer Customer
Product B
Product A
Warehouse #2 Warehouse #2
Single Sourcing is satisfying all product demand at a location from one supplier.
E.g.: Exclusive Showrooms like Nike, Sony….
Split Sourcing refers to shipping the same product or multiple products from different
origins. E.g.: Super Market Chains (Walmart, Sainsbury...)
Transportation Mode Selection
Overnight Package
Parcel
Less-than-Truckload (LTL)
Truckload (TL)
Railcar Load (CL)
Each mode offers different cost and service advantages and disadvantages
Transportation Mode Selection - Contd..
Slower Faster
Speed
Slower Faster
Service Cost
Smaller shipments via faster modes reduces all three type of inventories,
but associated transportation costs increase
Mode/Carrier selection decision
process….
Problem recognition Search Process
Customerrequirements,
Customer requirements, Transportationexecutives
executivesscan
scan
Transportation
dissatisfactionwith
dissatisfaction with varioussources
various sourcestotoaid
aid
existingmode/carrier,
existing mode/carrier, decisionmaking.
decision making.
changesinindistribution
changes distribution Sourcesare
Sources areexperience,
experience,
pattersofofthe
thefirm
firm carrierrecords,
carrier records,customers
customers
patters
Evaluateperformance
Evaluate performancelevel
level choosingthethebest
best
throughcost
coststudies,
studies,audit,
audit, choosing
through optionwhich
option whichsatisfy
satisfy
on-timepickup
on-time pickup&& customerservice
servicerequirements
requirements
deliveryperformance
performance customer
delivery atatacceptable
acceptablecost
cost
Evaluating Alternatives
Generate
Generate Rationalize
Rationalize
Alternative
Alternative Alternative
Alternative
Existing
Existing
Logistics
Logistics
System
System
Evaluate
Evaluate Benchmark
Benchmark
Alternative
Alternative Alternative
Alternative
How does the supply chain operate? How does the supply chain performan
What are the service measures and costs? compare to industry standards
or to a theoretical optimum?
Evaluating Alternatives - Costing
Purchase $ + Transit $ + Manufacture $ + Assembly $ + Transit $ + Inventory $ + Transit $ +
Inventory $ Inventory $ Inventory $ Inventory $ Handling $ Inventory $ = Landed $
Handling $ Handling $
Customer
Manufacture Warehouse
Customer
Supplier
Assemble
Customer
Manufacture Warehouse
Customer
The cost to deliver a unit of product to the customer is the landed customer cost.
The cost to get a product to two different customers is almost always different. E.g.:
Automobile (Hyundai Cars)
This phase includes any change to the logistics strategy, supply chain
infrastructure, transportation infrastructure, movement requirements, or the
relevant operating parameters.
Basic Families:
Why?
The scope and complexity of logistics systems/models
necessitate the use of computer based decision support systems
Types?
Custom Built for unique situations and Off-the-Shelf systems for
more generic use
Logistics Decision Support System - 2
Can be tailored to unique Does not fit to the unique logistics issues
situations Readily available and
Takes long time to built Easy to implement
Expensive Less Expensive
Difficult to change later
Custom-Built
Custom-Built Off-the-Shelf
Off-the-Shelf
Custom&
Custom &Off-the-Shelf
Off-the-Shelf
Combined
Combined
Successful approach
Flexible
Cost-effective
High productivity
Logistics Modeling - Summary
Planning Implementation
Logistics
Modeling
Monitoring Operations
Recruitment or Contracting
Training
Driver Benefits
- ATM
- Cab CARD - Email from drivers cab unit- messaging - payroll access
- Prepaid phone card - family touch
- Cash advances
Best
Driv
er
Driver efficiency tracking
- Fuel consumption
- Accident frequency
- Timely delivery
- Use of computers- analysis based on historical drivers data
- Real time feedback to drivers online
- retaining good drivers
Management of People - 3
Investigate the temporary staff agencies - (Need not be just the cheap-set)
Check with other companies about the best agencies and why
Key points to be clarified from the agencies are
How are drivers selected?
How often are the licenses checked?
Are the drivers examined for their understanding of legislation?
Are Drivers’ employment histories and references checked?
Are drivers’ full-time employees of the agency
Training provided for their employees?
Management
Management
FleetUtilization
Fleet Utilization ofAssets
Assets VehicleCapacity
Vehicle Capacity
of
VehicleUtilization
Vehicle Utilization
Vehicle Utilization
Fleet Utilization
- Load Utilization
- Time Utilization
Fleet Utilization - Load
Load Utilization
200
150
Tonnes
Actual
100 Payload
50 Available
Payload
0
10-Jan-
12-Jan-
14-Jan-
16-Jan-
18-Jan-
20-Jan-
22-Jan-
24-Jan-
Date 26-Jan-
Fleet Utilization - Time
Time Utilization:-
Actuals Hours 44Hrs 13 mins =80%
Available Hours 55 Hrs
Time Utilization
60
50
Actual Hours
45.4
40 44.13 40.59
42.5 40 43.4
30
20
12.45
10
0
1 2 3 4 5 6 7
Fleet
Vehicle Maintenance
Preventive Condition
Condition
Preventive
Maintenance
MAERSK Monitoring
Monitoring
Maintenance
Breakdown
Breakdown
Maintenance
Maintenance
Condition Monitoring
Exhaust Emission
Engine Condition
Braking Systems
MAERSK
Preventive Maintenance
Overhauling
- Lubrication
- Changing of worn-out spares
- Refilling Brake and Engine oils
Tyre Pressure
Breakdown Maintenance
Damage Assessment
Trial Run
Maintenance Management
- To be able to take some form of remedial action and solve the problem;
Costing - Types
Aspects of Costing:
- The recording of actual costs and performance in order to monitor and control the transport
operation.
- The measuring of costs to identify the amount to allow to cover costs and to budget for a job.
Fixed Costs E.g.: Cost of the vehicle, Vehicle excise duty, Vehicle Insurance
15 15
Maintenance
10 10
5 5 Depreciation
1 2 3 4 5 Time 1 2 3 4 5 Time
Depreciation - Straight Line Method (Years) Depreciation - Reducing Balance Method (Years)
Costing - Vehicle Running Costs
Variable costs vary with the level of activity or output.
- Business Overheads
(E.g.: Salaries and wages of Managers & Schedulers, Cars, telephone, fax, rent etc..)
Company administrative overheads are those costs that are central to the
running of business. It has to be apportioned between all the different company
departments.
Costing - Whole Life Costing
Whole Life Costing is assessing the cost of owning and operating an asset. This
type of costing is widely used nowadays in identifying the true cost of vehicle.
Useful when companies replace vehicles frequently. Helps in comparing between different
makes of truck’s performance and how different engine configurations and drive-train perform.
Costing - Vehicle Cost Comparisons
The relative importance of different elements of vehicle costs is
considered vital.
It is also important that these comparative relationships may change
according to the type and size of vehicle.
E.g.: The following is the comparison between a large articulated (38 Ton)
and a smaller 7.5 ton vehicle.
Vehicle Utilization:
Time Utilization actual hrs / available hrs 44hrs 13min / 55 hrs 80%
Load Utilization actual cases / max cases 9863 cases / 11200 cases 88%
Transportation Regulation
Transportation Regulation - Categories
Since transportation has a major impact on both domestic and international
commerce, Govts. have often taken special interest in both controlling and promoting
transportation activities.
Social Re
gu lation
tion
Economic Regula
Safety Reg
u lation
Economic Regulation
Economic
Economic
Regulation
Regulation
Entry
Entry Rate
Rate Service
Service
Regulation
Regulation Regulation
Regulation Regulation
Regulation
Social Re
gu lation
tion
Economic Regula
Safety Reg
u lation
Economic Regulation Contd..
Entry Regulation
- Controls the Carrier entry and also the markets served by the carriers.
- Dictates the region and origin-destination combinations served by each
carrier.
- Attempts to reduce the cutthroat competitive characteristics in larger markets
while safeguarding the service levels of smaller markets.
- Its counterparts are exit limitations i.e. a carrier’s ability to leave a market if it
would result in a substantial reduction in service.
Smaller Markets
Economic Regulation Contd..
Regulates
- Transport & Handling of Hazardous material
- Labor work hours & Wages
- Vehicle Safety
- Pollution and Environmental issues raising due to vehicular traffic.
- Projecting and abnormal Loads
- Noise emissions
- Speed Limits
Overtime?
Brainstorming Session
What is ‘Reverse Logistics’?
- Its mainly the handling of returned goods from the customer
- Packaging material, scrap are also handled now which are also recycled,
easing the environmental pollution.
- Efficient Management of reverse logistics impacts a company’s bottom
line as well as its customer relations.
- Refurbishing, Reuse and transportation play a major role.
- Ebay sells returned goods over the net in an auction format.
(Saleable & non-saleable segregation, use of barcode for mass returns…)
Returned
Goods
Goods
Manufacturer / DC Customer
How is the price of some consumer goods (Toiletries) maintained constant irrespective of their
distance from manufacturing location?
Some benefits of J-I-T Logistics?
Rate the a) time efficiency, b) fuel-efficiency and c) service
efficiency in the following 3 plans. Scale: Best, Good, Bad
D
D D P
D P
P
P
D
D D
D P
D
If your fleet’s running(utilized) time was 48hrs against the actual (available time) 60hrs? What
was the percent of utilization of that particular fleet?
Major difference between TL & LTL…..
The two most common modes in multi-modal shipments...
Thank you