Académique Documents
Professionnel Documents
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Learning Objectives
After completing this chapter,
students should be able to:
Define planning
Explain why planning is critical for
effective leadership
Describe strategic planning
Discuss operational plan
Planning
2.1 Definition and importance of planning
2.2 Types of planning and goals
2.3 Strategic planning
2.4 Mission statement
2.5 Types of organizational
plan/operational
plan
Definition of planning
The process of determining in advance
what should be accomplished and how
it should be realized (Mondy).
Setting goals and defining the actions
necessary to achieve those goals
Plan
A blueprint for action: it prescribes the
activities necessary for an organization
to realize their goals
Example of a Blueprint
TENTATIF PROGRAM KURSUS MOTIVASI PENSYARAH JABATAN PENGURUSAN
PERNIAGAAN UiTM PERLIS
Jumaat (23 Julai 2010)
2.45pm :
BerkumpuldiHEAUiTMPerlisuntukmenaikibaskeJeti
KualaPerlis.
3.30pm :
MenaikiferikePulauLangkawi.
4.30pm :
TibadiJetiKuahdanbertolakkeKondoIstana
(BasdisediakanolehpihakKondoIstana).
4.45pm :
Daftarmasukpenginapan.
7.00pm :
Makanmalam.
8.30pm :
CeramahSesi1.
11.00pm :
Minummalam.
Benefits of planning
a) Better Coordination
Planning provides a foundation for the
coordination of a broad range of
organizational activities.
A plan helps to define the
responsibilities of individuals and work
groups and helps coordinate their
activities.
Benefits of planning
b) Focus on Forward Thinking
The planning function forces managers
to think ahead and consider resource
needs and potential opportunities or
threats that the organization may face in
the future.
Benefits of planning
c) Participatory Work Environment
Benefits of planning
d) Most Effective Control System
An organizations plan provides a foundation
for control of the processes and progress of
the company.
The implementation of the plan can be
evaluated and progress toward the
achievement of performance objectives can
be monitored
Controls provide mechanism for ensuring that
the organization is moving in the right
direction and making progress toward achieve
its goals.
Strategic Planning
Set by the Board of Directors and top
management.
The purpose is to move the organization
from where it is to where it wants to be.
Consists of 3 levels: corporate strategy,
business strategy & functional strategy
Strategy
A method of shaping a companys future
and involves determining the long-run
direction of the organization
Mission Statement
A statement of an organizational
fundamental purpose
e.g. Starbuck- The premier purveyor
of the finest coffee in the world while
maintaining our uncompromising
principles as we grow
Developing Mission
Statement
Conciseandmeaningful
Itmustdescribethe3primaryaspectofanorganization:
1. Productorservices
2. Targetsmarkets
3. Overallstrategyforensuringlong-termsuccess
Itmustbecomeanaturalpartoftheorganizationembodiedin
theminds,habits,attitudesanddecisionsofeveryoneinthe
companyeveryday
Developing Mission
Statement
Defines the organization's purpose and
primary objectives. Its prime function is
internal to define the key measure or
measures of the organization's success
and its prime audience is the leadership
team and stockholders.
The mission is expressed in writing to
ensure that all organization member will
have easy access to it and thoroughly
understand exactly what organization is
trying to accomplish.
Importance of Mission
Statement
Importance of Mission
Statement
Examples of Mission
Statements
Google's mission is to organize the world's
information and make it universally
accessible and useful.
Facebooks mission is to give people the
power to share and make the world more
open and connected.
Apple is committed to bringing the best
personal computing experience to students,
educators, creative professionals and
consumers around the world through its
innovative hardware, software and Internet
offerings.
Operational Planning
Focuses on determining the day-to-day
activities that are necessary to achieve
the long-term goals of the organization.
Operational plans are more specific,
address shorter-term issues & are
formulated by the middle and lower-level
managers who are responsible for the
work groups in the organization.
Can be categorized as i)standing plans
ii)single-use
plans
Standing Plans
Are used over and over again
because they focus on
organizational situations that occur
repeatedly.
Ensure that recurring situations are
handled consistently over time.
Consists of policies, procedures and
rules & regulations.
Policies
Guidelines that govern how certain
organizational situations will be addressed.
Provide guidance to managers who must
make decisions about circumstances that
occur frequently within the organization.
Eg.: policies concerning sick leave,
vacation leave and benefit options, policies
about admittance to certain academic
programs, an organization may require an
employee to be confirmed first
McDs policy will not grant a franchise to
an individual who already owns another
fast food restaurant.
Procedures
More specific and designed to give explicit
instructions on how to complete a recurring
task.
Eg: the admissions clerk might be told that,
when an application is received, he @ she
should i)set up an electronic file for the
applicant, ii) merge test-score records,
transcripts & letters of reference to the
electronic file as they are received iii)
forward the electronic file to the appropriate
admissions director when it is complete.
Programs
Single-use plans that govern a relatively
comprehensive set of activities designed
to accomplish a particular set of goals.
Outline the major steps and specific
actions necessary to implement the
activities.
The timing and sequencing of the efforts
of individuals
Members responsible for each step
Eg:Program Pembangunan Pelajar
Projects
Less comprehensive and narrower in focus
than programs and usually have
predetermined target dates for completion.
Many projects are designed to collect and
analyze information for decision-making
purposes or to support more
comprehensive planning efforts such as
programs.
Short time in nature
Eg: PLUS project, KLCC project
Budgets
Statements of financial resources set
aside for specific activities in a given
period of time.
It details how funds will be spent on
labor, raw materials, capital goods,
information systems, marketing etc.
As well as how the funds will be
obtained.
Barriers to Effective
Planning
1) Lack of commitment to planning
Barriers to Effective
Planning
6) Resistance to Change
Organizational members may associate planning with a
need to change the way they do their jobs.