Académique Documents
Professionnel Documents
Culture Documents
at RPG
Step 1: Goal Setting
On
g
March - April
Rewards:
oin
g
fee
db
ac
k
Increments, incentives
June
September - October
Annual appraisal
And review
May - June
On
in
go
k
ac
b
d
fee
Business
performance
management
Employee
performance
management
Business
performance
management
Employee
performance
management
Employee
objectives (goals)
Business results
Business
performance
management
Employee
performance
management
Employee
objectives (goals)
Employee results
Organisational context
Goal Setting
I am challenged to stretch my
& achieve my personal ambition
Perspective / Objectives
FINANCE 25
Improve Profitability
Improve Cashflow
Annualised savings in Rs
crores
b) Non-Truck
Reduction of Headcount
STRATEGIC 23
ROCE
Operating PATD - Rs. Crs.
MT
BBSC Parameters
defined by each company
Measure
Weight
s
12.99%
Floor
Value
10.20%
15
88.02
70.31
< 1.25%
<1.5%
10
87,620
78,109
48
35
5
5
1,096
136,800
15.83
16.78
Rs 6 cr/yr by
H2FY08
794
131,210
16.08
17.45
Rs 4
cr/yr by
H2FY08
6202
Oct-07/
Dec-07
Feb-08/
Mar-08
Mar-08
Target Value
Manpower Nos.
Start - Aug'07 /
Complete - Oct'07
Delisting - Jan'08 /
Relisting -Feb'08
Meeting Milestones
Meeting Milestones
5
3
5975
Aug-07/
Oct-07
Jan-08 /
Feb-08
Jan-08
Meeting Milestones
10
ESS (%)
68%
63%
2
3
Perspectives of BBSC
Financial Perspective
The Strategy
Things To Remember
Make sure that the BBSCs of the team members are aligned to the HODs
Make sure that the Target Levels and Floor Levels are clearly mentioned.
Ensure that the weights are well defined and adds up to 100.
BBSCs can be used with the general framework or can be modified to suit business
requirements.
Finance
Customer
Business Process
Growth Learning and Growth
Drill Down
The above example shows how the scorecard at corporate level is cascaded to division
level, and further to plant level and employee level.
Guiding principles
Goals have to be written across all aspects of the BBSC
Goals should be role relevant: i.e. what are the activities, numbers
Some Examples
A goal must have
To increase sales
May have
To increase sales by 10% over last year without reducing profit margin
Increase the average Plant Load Factor from current 90% to 95% without
increasing overtime
To discuss, document and submit all team members goal sheets by 30
April to HR
SMART Principle
SMART Principle
MEASURABLE
How will I know that the change has occurred?
Can these measurements be obtained?
SMART Principle
ACHEIVABLE
Do I understand the limitations and constraints?
Can we get it done in the proposed timeframe?
Can we do this with the resources we have?
Has anyone else done this successfully?
SMART Principle
REALISTIC
Is this possible?
What resources do I have / need to achieve this objective?
What do I need to priorities to make this happen?
SMART Principle
TIMEBOUND
When will this objective be accomplished?
Is there a stated deadline?
* Floor and Target Levels are mutually set based upon discussions between you and your
supervisor and approved by top management
Current supervisors
goals
Objectives databank
(being developed)
Personal aspirations
Documentation
Ensure alignment
Agree on levels
Draft objectives
Ownership of goals
10-Mar5 Apr
M
o
n
it
o
r
10-Mar
12 Apr
20 Apr
25 Apr
H
O
D
H
R
Report to MD
and Group HR
30 Apr