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Quality Management
Quality Management Module deals with all
traditional functions of quality in an organization.
The integration of the QM application component
in the SAP system allows quality management
tasks to be combined with those in other
applications (such as materials management,
production, sales and distribution and cost
accounting).
Features
The QM application component supports tasks associated with quality planning, quality
inspection and quality control. In addition, it controls the creation of quality certificates and manages
problems with the help of quality notifications.
The following components are available in QM:
Basic data (for example, material master, catalogs, inspection characteristics, inspection
methods and sampling procedures).
QM in procurement.
Inspection lot processing (inspection lot creation and inspection lot completion)
Results recording
Defects recording
Sample management
Quality certificates
Quality notifications
Production Order
Material
Material
Vendor
Quantity
Quantity
Inspection instructions
Sample Drawing Instructions
Sample Procedures
Inspection Execution
Catalogs
Result Recording Record
Defects
Measured Values
ok
Not ok
Usage decision
Quality Planning
Quality planning enables you to manage basic data for quality, inspection
planning and material specifications.
The integration of the Quality planning component in the SAP system allows
quality planning tasks to be combined with those of other components such
as materials management, batch management, inventory management,
variant configuration and cost accounting.
Quality inspection covers the following functions:
Quality Inspection
This functional capability is used to constantly check the quality of the companys products. Therefore
the inspection plans and characteristics are used. The inspection process mainly consists of the
following four steps:
Inspection can be triggered at a number of inspection origins:
Inspection lot creation: in SAP QM, all quality inspections are based on inspection lots. These can
be triggered manually or automatically (e.g. at goods receipt from a purchase order, at goods issue
of a component, at a certain operation during production, etc.). The lots contain specific information
about the inspection size (e.g. based on the sampling procedure), inspection characteristics and
methods from the inspection plan or material specification, etc.
Results Recording: After inspecting the products, the quantitative (e.g. width/height of a product)
and/or qualitative (e.g. color of the product) results of the predefined characteristics can be directly
recorded in the inspection lot.
Defects recording: Defects can be recorded additional to the results recording. These defects are
also referenced to an inspection lot and contain information about any attribute of a
material/product/process that deviates from the defined characteristics. The defect recording can
be based on standardized codes that can be taken from the predefined inspection catalogs.
Inspection lot completion: A completion of the inspection lot is necessary after results recording
to finally decide about the usage of a material. Depending on the usage decision, stock postings are
performed (e.g. to unrestricted-use stock, blocked stock, scrap, etc.). The usage decision also
influences the quality level and the quality score of a material or inspection lot
Task Details
Operation overview
Inspection Lot
Create a inspection lot QA01 (Transaction code)
Note:The system uses inspection lot origin and the inspection type to determine how an inspection lot will be
created and processed. The inspection lot origins are predefined by SAP in Customizing for Inspection Lot
Creation. You cannot define your own inspection lot origins.
Result Recording
Results can be recorded by using change inspection lot creation or through defect screen.
Change Inspection lot: QA02 (Transaction code)
Record Defects : QF01 (Transaction code)
Defect Screen
Click on Notification
Quality Notifications
Quality notifications are used to process and document quality
related problems within a standardized process. Quality notifications
consist of basic header data such as material, reference documents,
batch numbers, etc. and detailed information about the
problem/deviation.
Additionally to that, tasks and activities can be
tracked to support an internal CAPA (Corrective and
Preventive Actions) process.
Notifications can e.g. be used for:
complaint against a vendor
internal problems (material error, etc.)
complaint from a customer
Notification Screen
Enter the Details in all Tabs and click
on back icon and click on save button.
Usage Decision
Quality Certificates
Quality certificates document the following of certain quality requirements. They
are mostly used during the collaboration with suppliers or subcontractors
(incoming certificates) to document the quality standards of incoming goods or
when acting as a supplier, to document the companys quality standards
themselves (outgoing certificates).
Quality certificates can guarantee:
Quality Certificate
Enter the Certificate code and
press Enter
SAP Reports
Reports are collection of records that are
helpful for arriving at important decisions.
Reports can be filtered based on requirements
parameters. For e.g., TCode MM60 we can filter
based on Material ans Plant or Plant or Material
or it can even be a blind filter.
Standard Reports in QM