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MANAGEMENT
MGMT 1014
UNIVERSITY OF BELIZE
MANAGEMENT
The Attainment of
Organizational GOALS in an
EFFECTIVE and EFFICIENT
manner through Planning,
Organizing, Leading and
Controlling organizational
Resources.
PLANNING
Defining organizational
goals and performance
levels, and deciding on
the tasks and use of
resources to achieve
the goals.
ORGANIZING
Involves assigning tasks,
grouping tasks into
departments, delegating
authority, and allocating
resources across the
organization.
LEADING
Creating culture/values
Communicating
Motivating
Employees
High performance
LEADING
Is creating a shared culture
and values, communicating
goals to the employees
throughout the organization,
and infusing employees with
the desire to perform at a high
level.
CONTROLLING
Monitoring
Assessing
Rectify/Modify
TASKS
RESOURCE USE
CONTROLLING
Monitoring employees
activities determining whether
the organizational goals are
on target and making
correction when necessary.
MANAGERS SKILL
Conceptual
Human
Technical
CONCEPTUAL SKILLS
The cognitive ability to see the
organization as a whole and
the relationships among its
parts.
HUMAN SKILLS
The managers ability to work
with, and through others, and
effectively as a group member.
TECHNICAL SKILLS
The mastery of methods,
techniques, and equipment
involved in specific functions.
MANAGEMENT LEVELS
Vertical
Horizontal
VERTICAL MANAGEMENT
Pyramid
Top Managers - total responsibility
Middle Manager business
units and departments
First Line Manager
production
HORIZONTAL MANAGEMENT
Functional Managers in charge of
departments that perform a single
functional task.
General Managers coordinate people
across several department that perform
different functions.
MANAGERS ROLE
CATEGORY
INFORMATIONAL
INTERPERSONAL
DECISIONAL
MANAGERS ROLE
Informational:
- monitor
- disseminator
-spokesperson
MANAGERS ROLE
Interpersonal:
- Figurehead
- Leader
- Liaison
MANAGERS ROLE
Decisional:
- Entrepreneur
- Disturbance handler
- Resource Allocator
- Negotiator
CHALLENGES OF BECOMING
A MANAGER
Increased Workload
Supervision of Former Peers
Responsibility for Others
Being Caught in the Middle
LEADERSHIP SKILLS IN
TURBULENT TIMES
STAY CALM
BE VISIBLE
PEOPLE BEFORE BUSINESS
TELL THE TRUTH
KNOW WHEN TO GET BACK
Old Workplace
Bits- Information
Flexible, virtual
Empowered
employees
Atoms Physical
assets
Structure, localized
Loyal employees
Digital, e-business
Turbulent, more
frequent crisis
Mechanical
Calm, predictable
Old Workplace
Autocratic
Conflict
Competition
Efficient
performance