Intervention &

Troubleshooting procedures
for 3G mobinil sites

:Introduced by
Eng. Ehab El-Sayed
Ass. Project Leader

Intervention procedures to
:mobinil sites
1.

2.
3.
4.
5.
6.
7.

firstly, you must know mobinil site type which mobinil

have 2 BSS types are (Motorola & Alactel)
(i.e. Door alarm detect on one of them) as in figure
below
Call OMC-R (supervision room) 012 3200 300
Select BSS type for site you need to open and work in it
After OMC-R Engineer open your call, and know yourself
name and your company name
You asked from me to open door of site X (i.e. you must
know site name correctly)
After open site door,he asked you about your work
request in site
You must be appointed your work in site (ex. 3G cell
down, site down,VSWR alarm,.)

3G Huawei equipments common

alarms& Troubleshooting
:procedures

* 3G Huawei equipments divided to 4 types are:

a. BTS3812E
b. DBS 3806
c. DBS 3900
d. Micro BTS
e. APM cabinet (i.e. include DBS type)

* All type with same concept except BRD function

installed for each one.

VSWR abnormal Alarm .1

-

Alarm mean:
TX/RX path have high VSWR value (> 1.5)
When we received VSWR alarm:
1. Prepare tools
(32-key,cutter,skoteck,.)
2. Prepare RF jumpers 0.5 inch
3. Prepare site master instrument
4. we arrive the site, then, in case of BTS3812E,we check RF
path by site master to specify problem at any faulty
distance, then, check RF cable path (inner jumper or
outer jumper or jumper after TMA till Ant.)
5. in case of DBS 3800 or 3900, we check RF jumper (cable
&connectors) connected between RRU and ANT.
6. in case of Micro, we check RF jumper connected between
RRU and Duplexer ( i.e. Duplexer collect 2G&3G to ANT.)

ALD current abnormal alarm .2

- Alarm mean:
Current Ampere request to operate TMA unit (<
threshold value)
- When we received this alarm:
1. Prepare tools
(32-key,cutter,skoteck,.)
2. Prepare RF jumpers 0.5 inch
3. Prepare site master instrument
4. Prepare TMA
5. we arrive the site, then, in case of BTS3812E,we check
RF path by site master to specify VSWR problem if
found, then, check RF cable path (inner jumper or outer
jumper or jumper after TMA till Ant.)
6. we check all RF jumper connections before and after TMA
7. we replace TMA in case of all RF path ok.

RTWP RX branch difference too .3

high alarm
-

Alarm mean:
Diversity branch sense with bad quality at receiving
signal.
When we received this alarm (i.e. :
1. Prepare tools
(32-key,cutter,skoteck,.)
2. Prepare RF jumpers 0.5 inch
3. we arrive the site, then, we disconnect RX branch from
top of cabinet
4. We monitor if alarm cleared, we replace RF jumper of RX
branch.
5. If not cleared,so,RX branch sense with external
interference.
6. We confirm with the NOC,alarm was external.

RX branch abnormal .4
-

Alarm mean:
RX branch disconnected or not sense with cabinet

When we received this alarm

1. Prepare tools
(32-key,cutter,skoteck,.)
2. Prepare RF jumpers 0.5 inch
3. we arrive the site, we check RF jumper of Rx branch.
4. We check RF jumper connectors and retighten it.

One cell down due to problem .5

-

Alarm mean:
The services or traffic for one sector of 3G system not indicated for
users.
When we received this alarm
1. Prepare tools
(in case of DBS: Fiber cable, optical module,RRU
in case of BTS 3812E : MTRU,MAFU,TMA,RF jumper)
2. We going to site, then we call the NOC to check alarms with its
arrangement that caused to cell down.
3. If alarms start with optical interface abnormal then, reminder alarms,
so, optical cable has problem.
4. If alarms start with TRX optical module debased abnormal (alarm specify
its location may be inner or outer module, so, optical module has
problem.
5. If alarms start with RRU communication abnormal, so, RRU has a
problem (may be hanging, power cut off or faulty internal BRD or RF
jumper disconnected)

3G site down due to problem .6

-

1.

2.
3.
4.

5.

Alarm mean:
The services or traffic for all sector of 3G system not indicated for
users.
Prepare tools
(in case of DBS: BBU 3806 or BBU3900 with WMPT
in case of BTS 3812E : NMPT or NUTI or HBBI)
We going to site, then we call the NOC to check site alarms with its
arrangement that caused to site down (i.e. you must sure that site
not down due to power problem).
If alarms start with BBU BRD faulty or BRD bootp failure, so, we
reset BBU BRD or NMPT, if not solved ,replace them.
If alarms start with E1T1 loss of signals or IMA Link Loss Of Frame
or IMA/UNI Link Loss Of Cell Delineation, so, we check E1T1 by
making physical loop back toward Node B, if ok, continue toward
RNC, if not ok, so ,there transmission problem, if loop toward Node
B not seen, so, we need change BBU BRD or WMPT or NUTI.
If alarms start with local cell unusable for all cells, so, we check
HBBI by reset it, if problem still found, we replace it.

E1T1 loss of signal .7

-

Alarm mean:
part of site capacity loss, this causes part of calls drop
down ,not all site down (due to 3G system work in WCDMA).

1.
2.

We going to site, then we call the NOC to check which E1T1 has alarm
If alarms start with E1T1 loss of signals or IMA Link Loss Of Frame or
IMA/UNI Link Loss Of Cell Delineation, so, we check E1T1 by making
physical loop back toward Node B, if ok, continue toward RNC, if not ok,
so ,there transmission problem, if loop toward Node B not seen, so, we
need change BBU BRD or WMPT or NUTI.

Mains abnormal alarm .8

-

Alarm mean:
main power for APM cabinet disconnected and detected by
Rectifier controller BRD of cabinet.

1. Prepare tools ( Emerson rectifier module)

2. We going to site, then we check main power supply that feed to
site if cut off, so, there is external power problem
3. If main supply ok, so, we check rectifier module or controller.
note that: if rectifier controller failure, 3G site will be down.

NPSU abnormal alarm .9

-

Alarm mean:
one rectifier module of APM rectifier system off.

1. Prepare tools ( Emerson rectifier module)

2. We going to site, then we check main power supply that feed to
site if cut off, so, there is external power problem
3. If main supply ok, so, we check rectifier module or controller.
note that: if rectifier module failure, 3G site will not be down.

Door abnormal alarm .10

-

Alarm mean:
Door of APM cabinet open without confirmation from NOC.

1. We going to site, then we check door lock if some one opened

without informing the NOC.
2. if no one go to site, so, we check door lock may be not closed
well.